Brother 8CAE19 Facsimile Transceiver User Manual users manual pt3

Brother Industries, Ltd. Facsimile Transceiver users manual pt3

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users manual pt3

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users manual pt3

Section VIAppendixes VISafety and Legal 118Troubleshooting and Routine Maintenance 130Menu and Features 156Specifications 173Glossary 189Please see page 10 of 83(labeled 126) and 11 of 83(labeled 127) for FCC and IC manual statements

118AChoosing a location APut your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50° F and 95° F (10° C and 35° C).CAUTION • Avoid placing your machine in a high-traffic area.• Avoid placing your machine on a carpet.• DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment, chemicals or water. • DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.• DO NOT connect your machine to electrical outlets controlled by wall switches or automatic timers.• Disruption of power can wipe out information in the machine's memory.• DO NOT connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply.• Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones.• DO NOT place the MFC-885CW and the cordless handset near electro-medical equipment. Safety and Legal A

Safety and Legal119ATo use the machine safely APlease keep these instructions for later reference and read them before attempting any maintenance.NoteIf there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Printing a fax from the memory on page 44. To save the faxes in memory, see Transferring faxes to another fax machine on page 140 or Transferring faxes to your PC on page 140.) WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet. Doing this will prevent an electrical shock. DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.

120DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury.

Safety and Legal121ADO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. Do not carry the machine by holding the scanner cover. DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.)

122WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.• This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug the power cord from the AC power outlet to shut off the power completely.• Always make sure the plug is fully inserted.• To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. CAUTION Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following:1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool.2 Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3 DO NOT use this product to report a gas leak in the vicinity of the leak.4 Use only the power cord provided with the machine.

Safety and Legal123AImportant safety instructions A1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructions marked on the product.4 Unplug this product from the wall outlet before cleaning the inside of the machine. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.5 Do not use this product near water.6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.7 Slots and openings in the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.8 This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company.9 Use only the power cord supplied with this machine.10 Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.11 If an extension cord is used with this product, make sure that the total ampere ratings of the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the AC power outlet does not exceed 15 amperes (USA only).12 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes.13 Wait until pages have exited the machine before picking them up.14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call the following:In USA: 1-800-284-4357 In Canada: 1-877-BROTHER15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.If liquid has been spilled into the product.If the product has been exposed to rain or water.

124If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions. Improperadjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.If the product has been dropped or the cabinet has been damaged.If the product exhibits a distinct change in performance, indicating a need for service.16 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).17 To reduce the risk of fire, electric shock and injury to people, note the following:Do not use this product near appliances that use water, a swimming pool, or in a wet basement.Do not use the machine during an electrical storm (there is the remote possibility of an electrical shock) or to report a gas leak in the vicinity of the leak.18 Caution - To reduce the risk of fire, use only No.26 AWG or larger telecommunication line cord.Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) AThis equipment is hearing-aid compatible.When programming emergency numbers or making test calls to emergency numbers:Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.Perform these activities in the off-peak hours, such as early morning or late evening.This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the backside of this equipment is a label that contains, among other information, a product identifier in the format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier products, the REN is separately shown on the label.

Safety and Legal125AIf this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer.If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document. This machine has been certified to comply with FCC standards, which are applied to the USA only.

126Federal Communications Commission (FCC) Declaration of Conformity (USA only) Adeclares, that the productsProduct Name: MFC-685CW and MFC-885CWcomply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Call the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20cm and more between the radiator and person's body (excluding extremities: hands, wrists, feet and legs). IMPORTANTChanges or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Responsible Party:Brother International Corporation100 Somerset Corporate BoulevardBridgewater, NJ 08807-0911 USATEL: (908) 704-1700

Safety and Legal127AIndustry Canada Compliance Statement (Canada only) AThis Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.LAN connection ACAUTION DO NOT connect this product to a LAN connection that is subject to over-voltages.

128Legal limitations for copying AColor reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.The following documents issued by the United States/Canadian Government or any of its Agencies may not be copied:MoneyBonds or other certificates of indebtednessCertificates of DepositInternal Revenue Stamps (canceled or uncanceled)Selective Service or draft papersPassportsUnited States/Canadian Postage Stamps (canceled or uncanceled)Food StampsImmigration PapersChecks or drafts drawn by Governmental agenciesIdentifying badges or insigniasCopyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair use’. Multiple copies would indicate improper use.Works of art should be considered the equivalent of copyrighted works.Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws.

130BTroubleshooting BIMPORTANTFor technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.If you are having difficulty with your machine BTroubleshooting and Routine Maintenance BPrintingDifficulty SuggestionsNo printout Check the interface cable or wireless connection on both the machine and your computer. (See the Quick Setup Guide.)Check that the machine is plugged in and that the On/Off key is on.One or more ink cartridges are empty. (See Replacing the ink cartridges on page 144.)Check to see if the LCD is showing an error message. (See Error messages on page 136.)Check that the correct printer driver has been installed and chosen.Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXX (where XXXX is your model name), and make sure that Use Printer Offline is unchecked.Poor print quality Check the print quality. (See Checking the print quality on page 149.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM and Paper Type on page 23.) Make sure that your ink cartridges are fresh. The following may cause ink to clog:The expiration date written on the cartridge package has passed. (Cartridges stay usable for up to two years if kept in their original packaging.)The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use.Try using the recommended types of paper. (See Acceptable paper and other media on page 12.) The recommended environment for your machine is between 68° F to 91° F (20° C to 33° C).

Troubleshooting and Routine Maintenance131BWhite horizontal lines appear in text or graphics.Clean the print head. (See Cleaning the print head on page 149.)Try using the recommended types of paper. (See Acceptable paper and other media on page 12.) If you want to print on Photo 4"×6" or Photo L 3.5"×5" paper, make sure you use the photo bypass tray. (See Loading photo paper on page 18.)The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 149.)Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 150.)Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media on page 15.)Make sure the Jam Clear Cover is set properly.Smudged stain at the top center of the printed page.Make sure the paper is not too thick or curled. (See Acceptable paper and other media on page 12.) Printing appears dirty or ink seems to run.Make sure you are using the proper types of paper. (See Acceptable paper and other media on page 12.) Don't handle the paper until the ink is dry.Stains appear on the reverse side or at the bottom of the page.Make sure the printer platen is not dirty with ink. (See Cleaning the machine printer platen on page 148.)Make sure you are using the paper support flap. (See Loading paper and other media on page 15.)The machine prints dense lines on the page.Check Reverse Order in the Basic tab of the printer driver.The printouts are wrinkled. In the printer driver Basic tab, click Settings, and uncheck Bi-Directional Printing.Cannot perform ‘2 in 1 or 4 in 1’ printing.Check that the paper size setting in the application and in the printer driver are the same.Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data processing, sending and printing time. Try the other quality settings in the printer driver Basic tab. Also, click Settings, and make sure you uncheck Color Enhancement (True2Life®).Turn the borderless feature off. Borderless printing is slower than normal printing. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)True2Life® is not working properly. If the image data is not full color in your application (such as 256 color), True2Life® will not work. Use at least 24 bit color data with the True2Life® feature.Machine feeds multiple pages. Make sure the paper is loaded properly in the paper tray. (See Loading paper and other media on page 15.)Check that more than two types of paper are not loaded in the paper tray at any one time.Printed pages are not stacked neatly.Make sure you are using the paper support flap. (See Loading paper and other media on page 15.)Printed pages double feed and cause a paper jam.Make sure you pull out the paper support until it clicks and unfold the paper support flap.Machine does not print from Paint Brush.Try setting the Display setting to ‘256 colors.’Machine does not print from Adobe Illustrator. Try to reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)Printing (continued)Difficulty Suggestions

132Machine cannot print full pages of a document.Out of Memory message occurs.Reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)Reduce the complexity of your document and try again. Reduce the graphic quality or the number of font sizes within your application software.Printing Received FaxesDifficulty SuggestionsCondensed print and white streaks across the page or the top and bottom of sentences are cut off.You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine.Received color fax prints only in black and white.Replace the color ink cartridges that are empty or nearly empty, and then ask the other person to send the color fax again. (See Replacing the ink cartridges on page 144.) Check that Advanced Fax Operation is set to off. (See Turning off Advanced Fax Operations on page 76.)Left and Right margins are cut off or a single page is printed on two pages.Turn on Auto Reduction. (See Printing a reduced incoming fax on page 44.)Telephone Line or ConnectionsDifficulty SuggestionsDialing does not work. (No dial tone) Check that the machine is plugged in and that the On/Off key is on.Check all line cord connections.(Canada only) Change Tone/Pulse setting. (See the Quick Setup Guide.)Send a fax manually and wait to hear the fax receiving tones before you press Black Start or Color Start. (See Sending a fax manually on page 38.)The machine does not answer when called.Make sure the machine is in the correct receiving mode for your setup. (See Choosing the Receive Mode on page 40.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If there is no ringing when you call your machine, ask your telephone company to check the line.Receiving FaxesDifficulty SuggestionsCannot receive a fax. Check all line cord connections.Make sure the machine is in the correct receiving mode for your setup. (See Receive mode settings on page 42.) If you often have interference on the telephone line, try changing the menu setting of Compatibility to Basic. (See Telephone line interference on page 144.)Printing (continued)Difficulty Suggestions

Troubleshooting and Routine Maintenance133BSending FaxesDifficulty SuggestionsCannot send a fax. Check all line cord connections.Make sure that the Fax key is illuminated. (See Entering Fax mode on page 32.)Ask the other party to check that the receiving machine has paper.Print the Transmission Verification Report and check for an error. (See Reports on page 81.)Transmission Verification Report says ‘Result:NG’.Poor fax send quality.There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get ‘Result:NG’ on the Transmission Verification Report, your machine may be out of memory. To gain extra memory, you can turn off Advanced Fax Operation (see Turning off Advanced Fax Operations on page 76), print fax messages in memory (see Printing a fax from the memory on page 44) or cancel a Delayed Fax or Polling Job (see Canceling a fax in progress on page 33). If the problem continues, ask the telephone company to check your telephone line.If you often get transmission errors due to possible interference on the telephone line, try changing the menu setting of Compatibility to Basic. (See Telephone line interference on page 144.)Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 147.)Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 147.)Handling Incoming CallsDifficulty SuggestionsThe machine ‘Hears’ a voice as a CNG Tone.If Easy Receive is set to on, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. Try avoiding this problem by turning Easy Receive to off. (See Easy Receive on page 43.)Sending a fax call to the machine. If you answered on an external or extension telephone, press your Fax Receive Code (the factory setting is l 5 1). When your machine answers, hang up.Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, Voice Mail, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes.For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate telephone line with no custom features is recommended.

134Copying DifficultiesDifficulty SuggestionsCannot make a copy. Make sure that the Copy key is illuminated. (See Entering Copy mode on page 86.)Vertical streaks appear in copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 147.)Poor copy results when using the ADF.Try using the scanner glass. (See Using the scanner glass on page 11.)Vertical black line appear in copies. Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner on page 147.)Scanning DifficultiesDifficulty SuggestionsTWAIN/WIA errors appear when starting to scan.Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort® 11SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.Poor scanning results when using the ADF.Try using the scanner glass. (See Using the scanner glass on page 11.)Software DifficultiesDifficulty SuggestionsCannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.‘Device Busy’ Make sure the machine is not showing an error message on the LCD.Cannot print images from FaceFilter Studio. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide.Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

Troubleshooting and Routine Maintenance135BPhotoCapture Center® DifficultiesDifficulty SuggestionsRemovable Disk does not work properly. 1 Have you installed the Windows® 2000 update? If not, do the following:1) Unplug the USB cable.2) Install the Windows® 2000 update, and see the Quick Setup Guide. After the installation the PC will be automatically restarted.3) Wait about 1 minute after you restart the PC, and then connect the USB cable.2 Take out the memory card and put it back in again.3 If you have tried ‘Eject’ from within Windows®, take out the memory card before you continue.4 If an error message appears when you try to eject the memory card, it means the card is being accessed. Wait a while and then try again.5 If all of the above do not work, turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.)Cannot access Removable Disk from Desktop icon. Make sure that you have correctly inserted the memory card or USB Flash memory drive.Network DifficultiesDifficulty SuggestionsCannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports on page 81.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the machine shows LAN Active for 2 seconds. (If you are using a wireless connection or are having Network problems, see the Network User’s Guide for more information.) The network scanning feature does not work. (For Windows® users only) Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions below to configure the Firewall. If you are using a personal Firewall software, see the User’s Guide for your software or contact the software manufacturer.For Windows® XP SP2 and Windows Vista™ users, see Firewall settings in the Software User’s Guide on the CD-ROM.For Windows® XP SP1 user’s, please visit the Brother Solutions Center.The network PC-Fax Receive feature does not work.Your computer cannot find your machine. <Windows® users>Firewall settings on you PC may be rejecting the necessary network connection. For detail, see the instruction above.<Macintosh® users>Re-select your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model of ControlCenter2.

136Error messages BAs with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below.You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.Visit us at http://solutions.brother.com.Error Message Cause ActionComm.Error Poor telephone line quality caused a communication error.Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.Connection Fail You tried to poll a fax machine that is not in Polled Waiting mode.Check the other fax machine's polling setup.Cover is Open. The scanner cover is not closed completely.Lift the scanner cover and then close it again.The ink cartridge cover is not completely closed.Firmly close the ink cartridge cover until it clicks.Data Remaining Print data is left in the machine's memory.Re-start printing from your computer.Print data is left in the machine's memory. The USB cable was unplugged while the computer was sending the data to the machine.Press Stop/Exit. The machine will cancel the job and clear it from the memory. Try to print again.Disconnected The other person or other person's fax machine stopped the call.Try to send or receive again.Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.See Using the ADF on page 10.See Document jam on page 141.DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode.Set Distinctive Ring to off. (See Turning off Distinctive Ring on page 49.)High Temperature The print head is too warm. Allow the machine to cool down.Hub is Unusable. A Hub or USB Flash memory drive with Hub has been connected to the USB direct interface.A Hub or USB Flash memory drive with Hub are not supported. Unplug the device from the USB direct interface.Image Too Long. The size of your photo is irregular to add effects.Choose a regular shaped image.Image Too Small. The size of your photo is too small to trim.Choose a larger image.

Troubleshooting and Routine Maintenance137BInk Empty One or more of the ink cartridges is empty. The machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If a sending machine has a color fax, the machine's ‘handshake’ will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black and white fax.Replace the empty ink cartridges. (See Replacing the ink cartridges on page 144.)Low Temperature The print head is too cold. Allow the machine to warm up.Media Error The memory card is either corrupted, improperly formatted, or there is a problem with the card.Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.Media is Full. The memory card or USB flash memory drive you are using already contains 999 files.Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files. Try deleting unused files to free some space and try again.Near Empty One or more of the ink cartridges are running out of ink. If a sending machine has a color fax, the machine's ‘handshake’ will ask that the fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax.Order a new ink cartridge. (See Ordering accessories and supplies on page iii.)No Caller ID There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company.If you want to use the Caller ID feature call your telephone company. (See Caller ID on page 49.) No Cartridge An ink cartridge is not installed properly.Reinstall the ink cartridge. (See Replacing the ink cartridges on page 144.)No File The memory card or USB Flash memory drive in the media drive does not contain a .JPG file.Put the correct memory card or USB Flash memory drive into the slot again.Error Message Cause Action

138No Paper Fed The machine is out of paper or paper is not properly loaded in the paper tray.Do one of the following:Refill the paper in the paper tray, and then press Black Start or Color Start.Remove the paper and load it again and then press Black Start or Color Start.The paper is jammed in the machine.See Printer jam or paper jam on page 141.No Response/Busy The number you dialed does not answer or is busy.Verify the number and try again.Not Registered You tried to access a Speed Dial number that is not programmed.Set up the Speed Dial number. (See Storing Speed Dial numbers on page 59.)Out of Memory The machine's memory is full. Fax sending or copy operation in progressDo one of the following:Press Stop/Exit and wait until the other operations in progress finish and then try again.Clear the data in the memory. To gain extra memory, you can turn off Advanced Fax Operation. (See Turning off Advanced Fax Operations on page 76.)Print the faxes that are in the memory. (See Printing a fax from the memory on page 44.)Printing operation in progressReduce print resolution. (For details, see Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.)The memory card or USB flash memory drive you are using does not have enough free space to scan the documents. Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again.Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of the machine) and remove the jammed paper. (See Printer jam or paper jam on page 141.)Error Message Cause Action

Troubleshooting and Routine Maintenance139BError animation BError animation displays step-by-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your own pace by pressing c to see the next step and d to go backward. If you do not press a key after 1 minute the animation starts running automatically again.NoteYou can press d, c or OK to pause the auto-animation and go back to step-by-step mode. Transferring your faxes or Fax Journal report BIf the LCD shows:Unable to Change XXUnable to Clean XXUnable to Init. XXUnable to Print XXUnable to Scan XXUnable to use Phone XXWe recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 140 or Transferring faxes to your PC on page 140.)Unable to Clean XXUnable to Init. XXUnable to Print XXUnable to Scan XXUnable to use Phone XXThe machine has a mechanical problem.—OR—A foreign object such as a clip or ripped paper is in the machine.Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, do one of the following:Disconnect the machine from the power for several minutes, then reconnect it. (The machine can be turned off for approximately 24 hours without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report on page 139.)Unusable DeviceDisconnect devicefrom front connector & turn machineoff&thenonA broken device has been connected to the USB direct interface.Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again.Unusable DevicePlease DisconnectUSB Device.A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface.For more information, visit us at http://solutions.brother.com. Unplug the device from the USB direct interface.Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter, Legal or A4), and then press Black Start or Color Start.Error Message Cause Action

140You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 140.)NoteIf there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it. Transferring faxes to another fax machine BIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Setting Your Station ID in the Quick Setup Guide.)aPress Stop/Exit to interrupt the error temporarily.bPress Menu.cPress a or b to choose Service.Press OK.dPress a or b to choose Data Transfer.Press OK.ePress a or b to choose Fax Transfer.Press OK.fDo one of the following:If the LCD shows No Data, there are no faxes left in the machine's memory.Press Stop/Exit.Enter the fax number to which faxes will be forwarded. gPress Black Start.Transferring faxes to your PC BYou can transfer the faxes from your machine's memory to your PC. aPress Stop/Exit to interrupt the error temporarily.bMake sure you have installed MFL-Pro Suite on your PC, and then turn on PC FAX Receiving on the PC. (For details see PC- FAX receiving for Windows® in the Software User’s Guide on the CD-ROM.)cMake sure you have set PC Fax Receive on the machine. (See PC Fax Receive on page 74.)If faxes are in the machine’s memory when you set up PC Fax Receive, the LCD will ask if you want to transfer the faxes to your PC.dDo one of the following:To transfer all faxes to your PC, press 1. You will be asked if you want a backup print.To exit and leave the faxes in the memory, press 2.ePress Stop/Exit.Transferring Fax Journal report to another fax machine BIf you have not set up your Station ID, you cannot enter fax transfer mode. (See Setting Your Station ID in the Quick Setup Guide.)aPress Stop/Exit to interrupt the error temporarily.bPress Menu.cPress a or b to choose Service.Press OK.dPress a or b to choose Data Transfer.Press OK.

Troubleshooting and Routine Maintenance141BePress a or b to choose Report Trans..Press OK.fEnter the fax number to which Fax Journal report will be forwarded.gPress Black Start.Document jam BDocuments can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam.Document is jammed in the top of the ADF unit BaTake out any paper from the ADF that is not jammed.bOpen the ADF cover.cPull the jammed document up and to the left. dClose the ADF cover.ePress Stop/Exit.NoteTo avoid document jams close the ADF cover properly by pressing it down in the middle. Document is jammed inside the ADF unit BaTake out any paper from the ADF that is not jammed.bLift the document cover.cPull the jammed document out to the left. dClose the document cover.ePress Stop/Exit.Printer jam or paper jam BTake out the jammed paper depending on where it is jammed in the machine. aPull the paper tray (1) out of the machine. 1

142bPull out the jammed paper (1). cReset the machine by lifting the scanner cover from the front of the machine and then closing it.If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.dRemove the Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. CAUTION DO NOT place the jam clear cover face down as shown in the illustration. Doing this may damage the cover and cause paper jams. ePut the Jam Clear Cover back on.Make sure the cover is set properly. 11

Troubleshooting and Routine Maintenance143BfUsing both hands, use the plastic tabs on both sides of the machine to lift the scanner cover (1) until it locks securely into the open position.Make sure that there is no jammed paper left in the corners of the machine. NoteIf the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. gLift the scanner cover to release the lock (1). Gently push the scanner cover support down (2) and close the scanner cover (3). hPush the paper tray firmly back into the machine.NoteMake sure you pull out the paper support until it clicks. Dial Tone BSetting the dial tone to Detection will shorten the dial detect pause.aPress Menu.bPress a or b to choose Initial Setup.cPress a or b to choose Dial Tone.dPress d or c to choose Detection or No Detection.Press OK.ePress Stop/Exit.1

144Telephone line interference BIf you are having problems sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility to reduce the modem speed for fax operations.aPress Menu.bPress a or b to choose Fax.Press OK.cPress a or b to choose Miscellaneous.Press OK.dPress a or b to choose Compatibility.ePress d or c to choose Normal (or Basic).Basic reduces the modem speed to 9600 bps. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed.Normal sets the modem speed at 14400 bps. (factory setting)Press OK.fPress Stop/Exit.NoteWhen you change the compatibility to Basic, the ECM feature is only available for color fax sending. Routine maintenance BReplacing the ink cartridges BYour machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.The LCD will tell you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.aOpen the ink cartridge cover.If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty and Black.

Troubleshooting and Routine Maintenance145BbPull the lock release lever down and take out the ink cartridge for the color shown on the LCD. cOpen the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.dRemove the protective yellow cap (1). Improper Setup DO NOT touch the area shown in the illustration below. NoteIf the protective yellow caps come off when you open the bag, the cartridge will not be damaged. eEach color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. fLift the lock release lever and push it until it clicks, and then close the ink cartridge cover. 1Mbrother

Troubleshooting and Routine Maintenance147BClean the outside of the machine as follows: BaPull the paper tray (1) completely out of the machine. bWipe the outside of the machine with a soft cloth to remove dust. cRemove anything that is stuck inside the paper tray.dWipe the paper tray with a soft cloth to remove dust. ePut the paper tray firmly back in the machine.Cleaning the scanner BaLift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. bIn the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner. NoteIn addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning. 112312

148Cleaning the machine printer platen BWARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen wipe it off with a soft, dry, lint-free cloth. aUsing both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position.bClean the machine printer platen (1). Cleaning the paper pick-up roller BaPull the paper tray completely out of the machine.bUnplug the machine from the AC power outlet and remove the Jam Clear Cover (1). CAUTION DO NOT place the jam clear cover face down as shown in the illustration. Doing this may damage the cover and cause paper jams. 11

Troubleshooting and Routine Maintenance149BcClean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab. dPut the Jam Clear Cover back on.Make sure the cover is set properly.ePut the paper tray firmly back in the machine.fRe-connect the power cord.Cleaning the print head BTo maintain good print quality, the machine will automatically clean the print head. You can start the cleaning process manually if there is a print quality problem.Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only, three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. aPress Ink.bPress a or b to choose Cleaning.Press OK.cPress a or b to choose Black, Color or All.Press OK.The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.NoteIf you clean the print head at least five times and the print has not improved, call Brother Customer Service. (See Brother numbers on page i) Checking the print quality BIf faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.aPress Ink.bPress a or b to choose Test Print.Press OK.cPress a or b to choose Print Quality.Press OK.dPress Color Start.The machine begins printing the Print Quality Check Sheet.eCheck the quality of the four color blocks on the sheet.1

150fThe LCD asks you if the print quality is OK.Do one of the following:If all lines are clear and visible, press 1 (Yes) to finish the Print Quality check.If you can see missing short lines as shown below, press 2 to choose No.gThe LCD asks you if the print quality is OK for black and three colors.Press 1 (Yes) or 2 (No).hThe LCD asks you if you want to start cleaning.Press 1 (Yes).The machine starts cleaning the print head.iAfter cleaning is finished, press Color Start.The machine starts printing the Print Quality Check Sheet again and then return to step e. jPress Stop/Exit.If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. (See Brother numbers on page i)CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty. Note Checking the print alignment BYou may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded.aPress Ink.bPress a or b to choose Test Print.Press OK.cPress a or b to choose Alignment.Press OK.dPress Black Start or Color Start.The machine starts printing the Alignment Check Sheet.eCheck the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. OK Poor i When a print head nozzle is clogged the printed sample looks like this.After the print head nozzle is cleaned, the horizontal lines are gone.

Troubleshooting and Routine Maintenance151BfDo one of the following:If the number 5 samples of both the 600 dpi and 1200 dpi test prints are the best matches, press 1 (Yes) to finish the Alignment Check.If another test print number is a better match for either 600 dpi or 1200 dpi, press 2 (No) to choose it.gFor 600 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).hFor 1200 dpi, press the number of the test print that most closely matches the number 0 sample (1-8).iPress Stop/Exit.Checking the ink volume BAlthough an ink volume icon appears on the LCD, you can use the Ink key to see a large graph showing the ink that is left in each cartridge.aPress Ink.bPress a or b to choose Ink Volume.Press OK.The LCD shows the ink volume.cPress Stop/Exit.NoteYou can check the ink volume from your computer. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide on the CD-ROM.) Uninstalling and installing the handset and handset cradle (MFC-685CW only) BIf you do not use the handset you can remove the handset and handset cradle.Uninstalling the handset and handset cradle BaUnplug the curled handset cord from the machine. bPull the tab (1) back and hold it in position as you push the cradle (2) to the back of the machine. 12

152cAttach the side cover. Installing the handset and handset cradle BaRemove the side cover. NoteIf you cannot open the cover with your hand, use a coin to open it. bAlign the recessed arrows on the cradle with those on the machine, and then slide the cradle toward the front of the machine until it clicks into place. cConnect the curled handset cord to the machine.

Troubleshooting and Routine Maintenance153BMachine Information BChecking the serial number BYou can see the machine’s serial number on the LCD.aPress Menu.bPress a or b to choose Machine Info..Press OK.cPress a or b to choose Serial No..Press OK.dPress Stop/Exit.Packing and shipping the machine BWhen you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty.CAUTION It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head. aOpen the ink cartridge cover.bPull the lock release levers down and take out all the ink cartridges. (See Replacing the ink cartridges on page 144.)cInstall the yellow protective part, lift each lock release lever and push it until it clicks and then close the ink cartridge cover.

154CAUTION If you are not able to find the yellow protective part, DO NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty. dUnplug the machine from the telephone wall jack and take the telephone line cord out of the machine.eUnplug the machine from the AC power outlet.fUsing both hands, use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position. Then unplug the interface cable from the machine, if it is connected.gLift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3). hIf your machine has a handset, remove it and the handset curled cord.i(MFC-885CW) Rotate the machine’s antenna to the down position. jWrap the machine in the bag and put it in the original carton with the original packing material.

Troubleshooting and Routine Maintenance155BkPack the printed materials in the original carton as shown in the illustration. Do not pack the used ink cartridges in the carton.NoteIf you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine. lClose the carton and tape it shut. (MFC-685CW) (MFC-885CW)

156COn-screen programming CYour machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer.Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options.Menu table CYou can program your machine without the User’s Guide by using the Menu table that begins on page 157. These pages list the menu selections and options.Memory storage CEven if there is a power failure, you will not lose the settings you have chosen using the Menu key because they are stored permanently. Also, you will not lose your settings in the PhotoCapture, Fax and Copy mode key menus if you have chosen Set New Default. You may have to reset the date and time.NoteDuring a power failure the machine will retain messages that are in the memory for approximately 24 hours. Mode and menu keys CMenu and Features C Access the main menu. Access the mode and its menu of temporary settings.abScroll through the current menu level.dGo back to the previous menu level.cGo to the next menu level. Go to the next menu level.Accept an option. Cancel the current operation.Go back to the previous menu level. Stop the current operation.

Menu and Features157CMenu table CThe menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk.Menu ( ) CLevel1 Level2 Level3 Options Descriptions PageGeneral Setup Mode Timer —Off0 Sec30 Secs1 Min2 Mins*5 MinsSets the time to return to Fax mode.22Paper Type —Plain Paper*Inkjet PaperBrother PhotoOther PhotoTransparencySets the type of paper in the paper tray.23Paper Size —Letter*LegalA4A54"x6"Sets the size of the paper in the paper tray.23Volume Ring OffLowMed*HighAdjusts the ring volume. 24Beeper OffLow*MedHighAdjusts the volume level of the beeper.24Speaker OffLowMed*HighAdjusts the speaker volume.25Handset (MFC-685CW only)Low*HighAdjusts the handset volume.25 The factory settings are shown in Bold with an asterisk.

158General Setup(Continued)Volume(Continued)Volume Amplify (MFC-685CW only)On (Permanent/Temporary)Off*For the hearing-impaired, you can set the volume to the Volume Amplify On setting on a permanent or temporary basis.26Auto Daylight —OnOff*Changes for Daylight Savings Time automatically.27On/Off Setting—Fax Receive:OnFax Receive:Off*Customizes theOn/Off key to receive faxes even in off mode.21LCD Settings LCD Contrast LightMed*DarkAdjusts the contrast of the LCD.27Backlight LightMed*DarkYou can adjust the brightness of the LCD backlight.27Dim Timer Off10 Secs20 Secs30 Secs*You can set how long the LCD backlight stays on after the last key press.28Off Timer Off*1 Min2 Mins3 Mins5 Mins10 Mins30 MinsYou can set how long the LCD stays on for after the last key press.28Wallpaper — You can choose the wallpaper of the LCD.28Echo Control(MFC-885CW only)—level1level2level3level4Adjusts the Echo Control level.See Digital Cordless Handset B CL-D1 0 User’s GuideLevel1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk.

Menu and Features159CFax Setup Receive Ring Delay Ring Delay01234*Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.42Toll SaverOnOff*Cost saving feature: the machine rings 2 times if there are messages and 4 times if there are no messages, so you can hang up and not pay for the call.68F/T Ring Time20 Sec*30 Sec40 Sec70 SecSets the pseudo/double-ring time in Fax/Tel mode.42Easy Receive On*OffSemiReceives fax messages without pressing the Black Start or Color Start key.43Remote Codes On*(l51, #51)OffAllows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off. You can personalize these codes.55Auto ReductionOn*OffReduces the size of incoming faxes.44Report SettingTransmission OnOn+ImageOff*Off+ImageInitial setup for Transmission Verification Report and Fax Journal Report.80Journal PeriodOffEvery 50 Faxes*Every 6 HoursEvery 12 HoursEvery 24 HoursEvery 2 DaysEvery 7 Days80Level1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk.

160Fax(Continued)Advanced FaxOperationAdvanced FaxOperationFwd/Page/StoreOff*Fax ForwardPagingFax StorageFax PreviewPC Fax ReceiveSets the machine to forward fax messages, to call your pager, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), to preview faxes or to send faxes to your PC.70Remote AccessAccess Code:---lSet your own code for Remote Retrieval.77Print Fax(Backup Print)— Prints incoming faxes stored in the memory.44Remaining Jobs— — Check which jobs are in the memory and lets you cancel chosen jobs.37Setup Msg Ctr OGM Msg Ctr OGMF/T OGMPlay/Record or erase the outgoing message.65ICM Max.Time 30 Sec*60 Sec120 Sec180 SecChoose the maximum length of incoming messages.68ICM Rec.MonitrOn*OffAllows you to turn the speaker volume for voice messages as they come in On or Off.69Miscellaneous Mem Security — Prohibits most functions except receiving faxes into memory.29CompatibilityNormal*BasicAdjusts the transmissions that are having problems.144Distinctive Off*Set (On)Uses the Telephone company's Distinctive Ring subscriber service to register the ring pattern with the machine.47Caller ID Display#Print ReportArea Code (USA only)View or print a list of the last 30 Caller IDs stored in the memory.Set up your 3-digit area code only if you do not dial it within your own area code. 49LAN See the table belowLevel1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk.

Menu and Features161CLAN menu CLevel1 Level2 Level3 Level4 Options DescriptionsLAN Wired LAN TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.IP Address [000-255].[000-255].[000-255].[000-255]Enter the IP address.Subnet Mask [000-255].[000-255].[000-255].[000-255]Enter the Subnet mask.Gateway [000-255].[000-255].[000-255].[000-255]Enter the Gateway address.Node Name BRN_XXXXXX Enter the Node name.WINS Config Auto*StaticChooses the WINS configuration mode.WINS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the primary or secondary server.DNS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the primary or secondary server.APIPA On*OffAutomatically allocates the IP address from the link-local address range.See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk.

162LAN(Continued)Wired LAN(Continued)Ethernet Auto*100B-FD100B-HD10B-FD10B-HDChooses the Ethernet link mode.WLAN TCP/IP BOOT Method Auto*StaticRARPBOOTPDHCPChooses the BOOT method that best suits your needs.IP Address [000-255].[000-255].[000-255].[000-255]Enter the IP address.Subnet Mask [000-255].[000-255].[000-255].[000-255]Enter the Subnet mask.Gateway [000-255].[000-255].[000-255].[000-255]Enter the Gateway address.Node Name BRW_XXXXXX Enter the Node name.WINS Config Auto*StaticChooses the WINS configuration mode.WINS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the primary or secondary server.DNS Server (Primary) 000.000.000.000(Secondary) 000.000.000.000Specifies the IP address of the primary or secondary server.Level1 Level2 Level3 Level4 Options DescriptionsSee Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk.

Menu and Features163CLAN(Continued)WLAN(Continued)TCP/IP(Continued)APIPA On*OffAutomatically allocates the IP address from the link-local address range.Setup Wizard —You can configure your print server.SecureEasySetup—You can configure the wireless network easily.AOSS —You can configure the wireless network easily.WLAN Status Status — You can see the current wireless network status.Signal — You can see the current wireless network signal strength.SSID — You can see the current SSID.Comm. Mode — You can see the current Communication Mode.Network I/F —Wired LAN*WLANYou can choose the network connection type.Factory Reset —YesNoRestores all wired and wireless network settings to the factory default.Level1 Level2 Level3 Level4 Options DescriptionsSee Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk.

164Menu ( ) (continued) CLevel1 Level2 Level3 Options Descriptions PagePrint Reports Transmission — — Prints these lists and reports.81Help List ——Quick-Dial ——Fax Journal ——User Settings ——Network Config——Machine Info. Serial No. — — Lets you check the serial number of your machine.153Initial Setup Receive Mode(MFC-685CW only)—Fax Only*Fax/TelManualChoose the receive mode that best suits your needs.40Receive Mode(MFC-885CW only)—Fax OnlyFax/Tel*ManualChoose the receive mode that best suits your needs.40Date&Time — — Puts the date and time on the LCD and in headings of faxes you send.See Quick Setup GuideStation ID —Station ID Fax:Station ID Name:Set your name and fax number to appear on each page you fax.Tone/Pulse(Canada only)—Tone*PulseChoose the dialing mode.Dial Tone —DetectionNo Detection*You can shorten the dial tone detect pause.143Register Handset (MFC-885CW only)— — Sets the machine to register the cordless handset.SeeDigital Cordless Handset BCL-D10 User’s GuideLocal Language(Canada only)—English*FrenchAllows you to change the LCD language for your country.SeeQuick Setup Guide The factory settings are shown in Bold with an asterisk.

Menu and Features165CFax ( ) CLevel1 Level2 Level3 Options Descriptions PageFax Resolution——Standard*FineS.FinePhotoSets the resolution for outgoing faxes.36Contrast ——Auto*LightDarkChanges the lightness or darkness of faxes you send.35Speed Dial Search —AlphabeticalOrderNumerical OrderYou can dial by pressing only a few keys (and Start).57Set Speed Dial— — Stores Speed Dial numbers, so you can dial by pressing only a few keys (and Start).59Setup Groups — — Sets up a Group number for Broadcasting.62Outgoing Call Make a phonecallSend a faxAdd to SpeedDialDelete— — You can choose a number from the Outgoing Call history and then make a telephone call to it, send a fax to it, add it to Speed Dial, or delete it.58Caller ID hist.Make a phonecallSend a faxAdd to SpeedDialDelete— — You can choose a number from the Caller ID history and then make a telephone call to it, send a fax to it, add it to Speed Dial, or delete it.58Broadcasting Add NumberSpeed DialComplete— — You can send the same fax message to more than one fax number.34Delayed Fax ——OnOff*Sets the time of day in 24-hour format that the delayed faxes will be sent.37Batch TX ——OnOff*Combines delayed faxes to the same fax number at the same time of day into one transmission.37Real Time TX ——OnOff*You can send a fax without using the memory.36 The factory settings are shown in Bold with an asterisk.

166Scan ( ) CPolled TX ——OnOff*Sets up your machine with an document to be retrieved by another fax machine.83Polling RX ——OnOff*Sets up your machine to poll another fax machine.82Overseas Mode ——OnOff*If you are having difficulty sending faxes overseas, set this to On.37Scan Size ——A4Letter*Adjust the scan area of the scanner glass to the size of the document.33Set New Default——YesNoYou can save your fax settings.38Factory Reset ——YesNoYou can restore all settings to the factory settings.38Level1 Option1 Option2 Option3 Descriptions PageScan to E-mail— — — You can scan ablack & white or acolor document into your E-mail application.SeeSoftware User's Guide on the CD-ROMScan to Image— — — You can scan acolor picture into your graphics application.Scan to OCR — — — You can have your text document converted to an editable text file.Scan to File — — — You can scan a black & white or a color document into your computer.Scan to Media (when a memory card or USB Flash memory drive is inserted)150dpi Color*300dpi Color600dpi Color200x100dpi B/W200dpi B/WPDF*/JPEGPDF*/JPEGPDF*/JPEGTIFF*/PDFTIFF*/PDF(File Name)XXXXXXXXYou can choose the scan resolution, file format and enter a file name for your document.108 The factory settings are shown in Bold with an asterisk.Level1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk.

Menu and Features167CCopy ( ) CLevel1 Level2 Level3 Options Descriptions PageQuality ——FastNormal*BestChoose the Copy resolution for your type of document.87Enlarge/Reduce——50%69% A4iA578% LGLiLTR83% LGLiA493% A4iLTR97% LTRiA4100%*104% EXEiLTR142% A5iA4186% 4"x6"iLTR198% 4"x6"iA4200%Custom(25-400%)You can choose the enlargement or reduction ratio for your type of document.87Paper Type ——Plain Paper*Inkjet PaperBrother PhotoOther PhotoTransparencyChoose the paper type that matches the paper in the tray.90Paper Size ——Letter*LegalA4A54"x6"Choose the paper size that matches the paper in the tray.90Brightness —— Adjusts the brightness of copies.89 The factory settings are shown in Bold with an asterisk.+2+1-1-2LightDark

168Contrast —— Adjusts the contrast of copies.90RED Adjust — Adjusts the amount of Red in copies.90GREEN Adjust — Adjusts the amount of Green in copies.BLUE Adjust — Adjusts the amount of Blue in copies.Stack/Sort ——Stack*SortYou can choose to stack or sort multiple copies.89Page Layout ——Off(1in1)*2in1(P)2in1(L)4in1(P)4in1(L)Poster(3x3)You can make N in 1 or Poster copies.88Set New Default——YesNoYou can save your copy settings.91Factory Reset ——YesNoYou can restore all settings to the factory settings.91Level1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk.+2+1-1-2+2+1-1-2+2+1-1-2+2+1-1-2

Menu and Features169CPhotoCapture ( ) CLevel1 Level2 Level3 Options Descriptions PageView Photo(s) — — See the print settings in the following table.You can preview your photos on the LCD.97Print Index Paper Type —Plain Paper*Inkjet PaperBrother PhotoOther PhotoYou can print a thumbnail page.98Paper Size —Letter*A4Print Photos — — See the print settings in the following table.You can print an individual image.98Photo Effects Auto CorrectEnhance Skin-ToneEnhance SceneryRemove Red-EyeMonochromeSepia— You can adjust your photos with these settings.99Search by Date———You can search your photos from date.101Print All Photos— — See the print settings in the following table.You can print all photos in your memory card or USB Flash memory drive.102Slide show ———The machine starts Slide Show of your photos.102Trimming ———You can trim your photo and print a part of the image.103

170Print SettingsOption1 Option2 Option3 Option4 Descriptions PagePrint Quality NormalPhoto*— — Choose the print quality. 105Paper Type Plain PaperInkjet PaperBrother PhotoOther Photo*— — Choose the paper type. 105Paper Size Letter4"x 6"*5"x 7"A4(When A4 or Letter is chosen)4"x 3"5"x 3.5"6"x 4"7"x 5"8"x 6"Max. Size*— Choose the paper and print size.105Brightness(Does not appear whenPhoto Effects is chosen.) — — Adjusts the brightness. 106Contrast(Does not appear whenPhoto Effects is chosen.) — — Adjusts the contrast. 106True2Life(Does not appear whenPhoto Effects is chosen.)OnOff*White Balance Adjusts the hue of the white areas.106Sharpness Enhances the detail of the image.Color Density Adjusts the total amount of color in the image. The factory settings are shown in Bold with an asterisk.+2+1-1-2LightDark+2+1-1-2+2+1-1-2+2+1-1-2+2+1-1-2

Menu and Features171CCropping On*Off— — Crops the image around the margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping.107Borderless On*Off— — Expands the printable area to fit the edges of the paper.107Set New DefaultYesNo— — You can save your print settings.107Factory Reset YesNo— — You can restore all the settings to factory settings.107Option1 Option2 Option3 Option4 Descriptions Page The factory settings are shown in Bold with an asterisk.

172Entering Text CWhen you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.By pressing the proper dial pad key repeatedly, you can access the character you want.Putting spaces CTo enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters.Making corrections CIf you entered an incorrect letter and want to change it, press d to move the cursor under the incorrect character. Then pressClear/Back. Re-enter the correct character. You can also back up and insert letters.Repeating letters CIf you need to enter a letter that is on the same key as the letter before, press c to move the cursor to the right before you press the key again.Special characters and symbols CPress l, # or 0, repeatedly until you see the special character or symbol you want.Press Keyone timetwo timesthree timesfour times2ABC23DEF34GH I 45JKL56MNO67PQRS8TUV89WXYZPress lfor (space) ! " # $ % & ' ( ) l + , - . / mPress #for : ; < = > ? @ [ ] ^ _Press 0for É À È Ê Î Ç Ë Ö 0

173DDGeneral DSpecifications DMemory Capacity 32 MB ADF (automatic document feeder) For best results we recommend:Up to 10 pagesTemperature: 68°F - 86°F (20°C - 30°C)Humidity: 50% - 70%Paper: [20 lb (80 g/m2)] A4 or Letter sizePaper Tray 100 Sheets [20 lb (80 g/m2)]Printer Type Ink JetPrint Method Black:Color:Piezo with 94 × 1 nozzlePiezo with 94 × 3 nozzlesLCD (liquid crystal display) (MFC-685CW) 3.3 in. (83.8 mm) Color LCD(MFC-885CW) 4.2 in. (106.7 mm) Color LCDPower Source AC 100 to 120 V 50/60 HzPower Consumption (MFC-685CW)Off Mode:Standby:Operating:Average 6 WAverage 7 WAverage 31 W(MFC-885CW)Off Mode:Standby:Operating:Average 6.5 WAverage 10 WAverage 35 W

1741This depends on printing conditions.Dimensions (MFC-685CW) D(MFC-885CW) DWeight MFC-685CW 18.5 lb (8.4 kg)MFC-885CW 19.2 lb (8.7 kg)Noise Operating: 50 dB or less 1Temperature Operating:Best Print Quality:50°F to 95°F (10 to 35°C)68°F to 91°F (20 to 33°C)Humidity Operating:Best Print Quality: 20 to 80% (without condensation)20 to 80% (without condensation)18.4 in.15.7 in. 13.8 in.17.4 in.(468 mm)(398 mm) (351 mm)14.6 in.(370 mm)(443 mm)7.1 in.(180 mm)(476 mm)18.7 in.14.6 in.(370 mm)7.1 in.(180 mm)15.7 in.(398 mm)17.4 in.(443 mm)13.8 in.(351 mm)

Specifications175DPrint media D1Use only transparencies recommended for inkjet printing.2For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging.3See Paper type and size for each operation on page 13.Paper Input Paper TrayPaper type:Plain paper, inkjet paper (coated paper), glossy paper 2, transparencies 12 and envelopes Paper size:Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo2L5"×7", Index card and Post card 3.Width: 3.5 in. (89 mm) - 8.5 in. (216 mm)Height: 5.0 in. (127 mm) - 14.0 in. (356 mm)For more details, see Paper weight, thickness and capacity on page 14.Maximum paper tray capacity: Approx. 100 sheets of 20 lb (80 g/m2) plain paperPhoto Bypass Tray (USA) Photo Paper Tray (Canada)Paper type:Plain paper, inkjet paper (coated paper) and glossy paper 2 Paper size:Photo 4×6 in. and Photo L 3.5×5 in.Width: 3.5 in. (89 mm) - 4.0 in. (101.6 mm)Height: 5.0 in. (127 mm) - 6.0 in. (152.4 mm)Maximum paper tray capacity: Approx. 20 sheetsPaper Output Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the output paper tray) 2

176Fax DCompatibility ITU-T Group 3Coding System MH/MR/MMR/JPEGModem Speed Automatic Fallback14400 bps Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)Scanner Glass Width: Max. 8.5 in. (215.9 mm)Scanner Glass Height: Max. 11.7 in. (297 mm)Scanning Width 8.2 in. (208 mm)Printing Width 8.03 in. (204 mm)Gray Scale 256 levelsPolling Types Standard, Sequential: (Black only)Contrast Control Automatic/Light/Dark(manual setting)Resolution Horizontal 203 dot/in. (8 dot/mm)VerticalStandard98 line/in. (3.85 line/mm) (Monochrome)196 line/in. (7.7 line/mm) (Color)Fine196 line/in. (7.7 line/mm) (Monochrome/Color)Photo196 line/in. (7.7 line/mm) (Monochrome)Superfine392 line/in. (15.4 line/mm) (Monochrome)Speed Dial MFC-685CW 80 stations × 2 numbersMFC-885CW 100 stations × 2 numbersGroups Up to 6Broadcasting 3MFC-685CW 210 stations MFC-885CW 250 stationsAutomatic Redial 1 time after 5 minutesRing Delay 0, 1, 2, 3 or 4 ringsCommunication Source Public switched telephone network.

Specifications177D1‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.2‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.3Black & White onlyMemory Transmission Up to 480 1/400 2 pages Out of Paper Reception Up to 480 1/400 2 pages

178Message Center DMessage Center Yes ICM Recording Time Max. 29 minutes / Max. 99 messages(Max.180 secs / 1 message)Toll Saver Yes Recording Conversation(MFC-685CW only)YesOGM YesOGM Recording Time 20 secs

Specifications179DDigital Cordless Handset (MFC-885CW only) DCordless handsetCordless handset (BCL-D10) D1When Voice Enhance is set to On.2When Voice Enhance is set to Off.Battery DFrequency 5.8 GHz Technology FHSS (Frequency Hopping Spread Spectrum)Multi Handset Capability Up to 4 handsetsDimensions Weight (including battery) 5.43 oz (154 g)LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)Charge Indicator Yes (LED)Full Charge Time 12 hoursWhile in Use (TALK) 4 hours 16 hours 2While Not in Use (Standby) 200 hoursType BCL-BT10Rating Ni-MH 3.6 V 730 mAh6.06 in.(154 mm)1.24 in.(31.6 mm) 1.95 in.(49.6 mm)

180Copy D1Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.Color/Black Yes/YesDocument Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)Scanner Glass Width: Max. 8.5 in. (215.9 mm)Scanner Glass Height: Max. 11.7 in. (297 mm)Copy Width: Max. 8.26 in. (210 mm)Copy Speed Black: Up to 22 pages/minute (Letter paper) 1Color: Up to 20 pages/minute (Letter paper) 1Multiple Copies Stacks/Sorts up to 99 pagesEnlarge/Reduce 25% to 400% (in increments of 1%)Resolution (Black & White)Scans up to 600×1200 dpiPrints up to 1200×1200 dpi(Color)Scans up to 600×1200 dpiPrints up to 600×1200 dpi

Specifications181DPhotoCapture Center®D1Memory cards, adapters and USB Flash memory drive are not included.2xD-Picture Card™ Conventional Card from 16MB to 512MBxD-Picture Card™ Type M from 256MB to 2GBxD-Picture Card™ Type H from 256MB to 2GB3USB 2.0 StandardUSB Mass Storage standard from 16 MB to 8 GBSupport format: FAT12/FAT16/FAT324Progressive JPEG format is not supported.5See Paper type and size for each operation on page 13.Available Media 1CompactFlash® (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.)Memory Stick® Memory Stick Pro™ (Not available for music data with MagicGate™)Memory Stick Duo™ with adapter MultiMediaCard™Secure Digital™ miniSD™ with adapter xD-Picture Card™ 2USB Flash memory drive 3Resolution Up to 1200 × 2400 dpiFile Extension(Media Format)(Image Format) DPOF, EXIF, DCFPhoto Print:JPEG 4Scan to Card:JPEG, PDF (Color)TIFF, PDF (Black)Color Enhancement True2Life®Photo Enhance Auto Correct, Enhance Skin-Tone, Enhance Scenery, Remove Red-Eye, Monochrome and SepiaNumber of Files Up to 999 files(The folder inside memory cards or USB Flash memory drive is also counted)Folder File must be in the 4th folder level of the memory card or USB Flash memory drive.Borderless Letter, A4, Photo 4" × 6", Photo 5" × 7" 5

182PictBridge DCompatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001.VIsit http://www.cipa.jp/pictbridge for more information.Interface USB direct interface

Specifications183DScanner D1Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition.2Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista™ (resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)Color/Black Yes/YesTWAIN Compliant Yes (Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™)Mac OS® X 10.2.4 or greaterWIA Compliant Yes (Windows® XP 1/Windows Vista™)Color Depth 36 bit color Processing (Input)24 bit color Processing (Output)(Actual Input: 30 bit color/Actual Output: 24 bit color)Resolution Up to 19200 × 19200 dpi (interpolated) 2Up to 600 × 2400 dpi (optical)Scanning Speed Black: Up to 3.59 sec.Color: Up to 5.66 sec. (Letter size at 100 × 100 dpi)Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm)ADF Height: 5.8 in. to 14 in. (148 mm to 355.6 mm)Scanner Glass Width: Max. 8.5 in. (215.9 mm)Scanner Glass Height: Max. 11.7 in. (297 mm)Scanning Width 8.26 in. (210 mm)Gray Scale 256 levels

184Printer D1Output image quality varies based on many factors including, but not limited to input image resolution and quality and print media.2Based on Brother standard pattern.Letter size in draft mode.3When you set the Borderless feature to On.4See Paper type and size for each operation on page 13.5When printing on letter size paper.Printer Driver Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ driver supporting Brother Native Compression modeMac OS® X 10.2.4 or greater : Brother Ink Driver Resolution Up to 1200 × 6000 dpi 11200 × 2400 dpi1200 × 1200 dpi600 × 600 dpi600 × 300 dpi600 × 150 dpiPrint Speed Up to 30 pages/minute (Black) 2Up to 25 pages/minute (Color) 2Printing Width 8.26 in. [8.5 in. (borderless) 3]5 210 mm [216 mm (borderless) 3]5Disk-Based Fonts 35 TrueTypeBorderless Letter, A4, A6, Photo 4"×6", Index Card, Photo L 3.5"×5", Photo 2L 5"×7", Post Card 4

Specifications185DInterfaces D1Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be connected to a computer that has a USB 1.1 interface.2Third party USB ports are not supported for Macintosh®.3See the Network User's Guide for detailed network specifications.USB A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). 12LAN cable 3Ethernet UTP cable category 5 or greater.Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.

Specifications187DConsumable items DInk The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.Service Life of Ink CartridgeThe first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables high quality printing. Afterward, replacement ink cartridges will print the specified number of pages.Replacement Ink CartridgesStandard Black - Approximately 500 pages at 5% coverageYellow, Cyan and Magenta - Approximately 400 pages at 5% coverageThe above figures are based upon the following assumptions:Continuous printing at a resolution of 600 × 600 dpi in normal mode after installing new ink cartridge;The printing frequency;The number of pages printed;Periodic, automatic, print head assembly cleaning (Your machine will clean the print head assembly periodically. This process will use a small amount of ink); and,Ink remaining in cartridge identified as ‘empty’ (It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly).Replacement Consumables<Black> LC51BK, <Cyan> LC51C, <Magenta> LC51M, <Yellow> LC51YWhat is Innobella™?Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful“and “long lasting” print results.When you print photo images, Brother recommends Innobella™ glossy photo paper (BP61GL series) for high quality. Brilliant prints are made easier with Innobella™ Ink and paper.

188Network (LAN) D1See the Computer Requirements chart on page 186.2If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com.LAN You can connect your machine to a network for Network Printing, Network Scanning and PC Fax Send and PC Fax Receive 1 (Windows® only). Also included is Brother BRAdmin Light 2 Network Management software.Support for Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™Mac OS® X 10.2.4 or greaterEthernet 10/100 BASE-TX Auto Negotiation (Wired LAN)IEEE 802.11 b/g (Wireless LAN)Protocols TCP/IP ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name Resolution, WINS DNS Resolver, LPR/LPD, Custom Raw Port/Port9100, FTP Server, mDNS, Web Services, TELNET, SNMP, TFTP, LLTDNetwork Security SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA/WPA2-PSK (TKIP/AES)SecureEasySetup™ Yes (simple setup with your SecureEasySetup™-capable access point/router)AOSS Yes (simple setup with your AOSS-capable access point/router)

189EThis is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased.EGlossary EADF (automatic document feeder)The document can be placed in the ADF and scanned one page at a time automatically.Auto ReductionReduces the size of incoming faxes.Automatic RedialA feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy.Backup PrintYour machine prints a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure.Batch Transmission(Black and white faxes only) As a cost saving feature, all delayed faxes to the same fax number can be sent as one transmission.Beeper VolumeVolume setting for the beep when you press a key or make an error.BrightnessChanging the Brightness makes the whole image lighter or darker.BroadcastingThe ability to send the same fax message to more than one location.Caller IDA service purchased from the telephone company that lets you see the number (or name) of the party calling you.CNG tonesThe special tones (beeps) sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling.Coding methodMethod of coding the information contained in the document. All fax machines must use a minimum standard of Modified Huffman (MH). Your machine is capable of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JPEG, if the receiving machine has the same capability.Communication error (Comm. Error)An error during fax sending or receiving, usually caused by line noise or static.Compatibility groupThe ability of one fax unit to communicate with another. Compatibility is assured between ITU-T Groups.ContrastSetting to compensate for dark or light documents, by making faxes or copies of dark documents lighter and light documents darker.Delayed Fax Sends your fax at a specified time later.Distinctive RingA subscriber service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother machine uses the new number to simulate a dedicated fax line.

190Dual AccessYour machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax.Easy ReceiveEnables your machine to respond to CNG tones if you interrupt a fax call by answering it.ECM (Error Correction Mode)Detects errors during fax transmission and resends the pages of the fax that had an error.Extension telephoneA telephone using the same line as your fax but plugged into a separate wall jack.External telephoneA telephone that is plugged into the EXT jack of your machine.F/T Ring TimeThe length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.Fax Forwarding Sends a fax received into the memory to another pre-programmed fax number.Fax Receive CodePress this code (l 5 1) when you answer a fax call on an extension or external telephone.Fax StorageYou can store received faxes in memory.Fax tonesThe signals sent by sending and receiving fax machines while communicating information.Fax/TelYou can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD).Fine resolutionResolution is 203 × 196 dpi. It is used for small print and graphs.Gray ScaleThe shades of gray available for copying, scanning and faxing photographs.Group numberA combination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting.Help listA printout of the complete Menu table that you can use to program your machine when you do not have the User's Guide with you.Fax JournalLists information about the last 200 incoming and outgoing faxes. TX means Transmit. RX means Receive.Innobella™Innobella™ is a range of genuine consumables offered by Brother.For best quality results Brother recommends Innobella™ Ink and Paper.Journal PeriodThe pre-programmed time period between automatically printed Fax Journal Reports. You can print the Fax Journal on demand without interrupting the cycle.LCD (liquid crystal display)The display screen on the machine that shows interactive messages during On-Screen Programming and shows the date and time when the machine is idle.Manual faxDepending on your model, you can lift the handset, cordless handset, or handset of the external telephone or you can press Hook or Speaker Phone to hear the receiving fax machine answer before you press Black Start or Color Start to begin sending.

Glossary191EMenu mode Programming mode for changing your machine's settings.OCR (optical character recognition)The bundled ScanSoft® PaperPort® SE with OCR or Presto!® PageManager® software application converts an image of text to text you can edit. Out of Paper ReceptionReceives faxes into the machine's memory when the machine is out of paper.Overseas ModeMakes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines.PagingThis feature enables your machine to call your pager when a fax is received into its memory. The machine will also page for voice messages.PauseAllows you to place a 3.5 second delay in the dialing sequence stored on Speed Dial numbers. Press Redial/Pause as many times as needed for longer pauses.PhotoCapture Center®Allows you to print digital photos from your digital camera at high resolution for photo quality printing.Photo resolution (B&W only)A resolution setting that uses varying shades of grayfor the best representation of photographs.PictBridgeAllows you to print photos directly from your digital camera at high resolution for photo quality printing.PollingThe process of a fax machine calling another fax machine to retrieve waiting fax messages.Pulse (Canada only) A form of rotary dialing on a telephone line.Quick Dial List A listing of names and numbers stored in Speed Dial memory, in numerical order.Real Time TransmissionWhen memory is full, you can send faxes in real time.Remaining jobsYou can check which jobs are waiting in memory and cancel jobs individually.Remote Access CodeYour own four-digit code (---l) that allows you to call and access your machine from a remote location.Remote Retrieval AccessThe ability to access your machine remotely from a touch tone telephone.ResolutionThe number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo.Ring DelayThe number of rings before the machine answers in Fax Only and Fax/Tel modes.Ring VolumeVolume setting for the machine's ring.ScanningThe process of sending an electronic image of a paper document into your computer.Scan to MediaYou can scan a black & white or color document into a memory card or USB Flash memory drive. Black & white images can be in TIFF or PDF file format and color images can be in PDF or JPEG file format.

192SearchAn electronic, numerical or alphabetical listing of stored Speed Dial and Group numbers.Speed DialA pre-programmed number for easy dialing. You must press Speed Dial, the two digit code, and Black Start or Color Start to start the dialing process.Standard resolution203 × 97 dpi. It is used for regular size text and quickest transmission.Station IDThe stored information that appears on the top of faxed pages. It includes the sender's name and fax number.Super Fine resolution (B&W392 × 203 dpi. Best for very small print and line art.TAD (telephone answering device)You can connect an external device or answering machine to the EXT. jack of your machine.Telephone Answer Code (For Fax/Tel mode only)When the machine answers a voice call, it pseudo/double-rings. You can pick up at an extension telephone by pressing this code (# 5 1).Temporary settingsYou can choose certain options for each fax transmission and copy without changing the default settings.ToneA form of dialing on the telephone line used for Touch Tone telephones.TransmissionThe process of sending faxes over the phone lines from your machine to the receiving fax machine.Transmission Verification ReportA listing for each fax sent, that shows its date, time and number.True2Life®Adjusts the color in the image for better print quality by improving sharpness, white balance and color density.User SettingsA printed report that shows the current settings of the machine.

Index193FFAAccess codes, storing and dialing ............64Accessories and supplies ......................... iiiADF (automatic document feeder) .... 10, 32Answering machine (TAD) .......................51connecting ............................................52Apple® Macintosh®See Software User's Guide on the CD-ROM. ..................................................Automaticfax receive ............................................40Easy Receive .....................................43BBroadcasting ............................................34setting up Groups for ............................62Brotheraccessories and supplies ....................... iiiBrother numbers ...................................... iCustomer Service ....................................iFAQs (frequently asked questions) .........ifax back system ...................................... iiproduct support ........................................iSolutions Center ...................................... iwarranties ...................................iv, vi, viiiCCaller ID ...................................................49print list .................................................51view list .................................................50CancelingFax Forwarding .............................. 76, 78Fax Preview ..........................................76Fax Storage ..........................................76jobs awaiting redial ...............................37Paging ............................................ 76, 78PC Fax Receive ....................................76Cleaningpaper pick-up roller .............................148print head ............................................149printer platen .......................................148scanner ...............................................147Connectingexternal TAD ........................................ 51external telephone ................................ 55two-line external TAD or telephone ...... 54Consumable items ................................. 187Control panel overview .............................. 6ControlCenterSee Software User's Guide on the CD-ROM. .................................................Copybrightness ............................................. 89color saturation ..................................... 90contrast ................................................ 90enlarge/reduce ..................................... 87enter Copy mode .................................. 86multiple ................................................. 86out of memory ...................................... 91page layout (N in 1) .............................. 88paper size ............................................. 90paper type ............................................ 90quality ................................................... 87return to default .................................... 91set new default ..................................... 91single .................................................... 86sort (ADF only) ..................................... 89using ADF ............................................ 89using scanner glass ............................. 11Using the ADF ...................................... 10Cordless handset (MFC-885CW only)See Digital Cordless Handset BCL-D10 User’s Guide. ...........................................Cordless phone ....................................... 55Custom telephone features on a single line ......................................................... 133DDialinga pause ................................................ 59access codes and credit card numbers ............................................... 64Caller ID history .................................... 58Groups ................................................. 34manual ................................................. 57Outgoing Call ....................................... 58Speed Dial ............................................ 57

194Direct printingfrom a non-PictBridge camera ............112from a PictBridge camera ...................110Distinctive Ring ........................................47setting ring pattern ................................48turning off ..............................................49Documentloading ........................................... 10, 11Dual Access .............................................36EEasy Receive ...........................................43Envelopes ...................................13, 14, 17Error messages on LCD ........................136Comm. Error .......................................136Ink Empty ............................................137Near Empty .........................................137No Paper Fed ......................................138Not Registered ......................................57Out of Memory ....................................138while scanning a document ................91Unable to Clean ..................................139Unable to Init. ......................................139Unable to Print ....................................139Unable to Scan ...................................139Unable to use Phone ..........................139Extension telephone, using ......................55External telephone, connecting ................55FFax codeschanging ........................................ 56, 77Fax Receive Code ......................... 43, 55Remote Access Code ...........................77Telephone Answer Code ......................55using .....................................................55Fax Forwardingchanging remotely .......................... 78, 79programming a number .........................70Fax Storage .............................................72printing from memory ............................44turning off ..............................................76turning on ..............................................72Fax, from PCSee Software User's Guide on the CD-ROM. ..................................................Fax, stand-alonereceiving ............................................... 40at end of conversation .................41, 44difficulties ................................130, 132Easy Receive .................................... 43F/T Ring Time, setting ....................... 42Fax Forwarding ................................. 78Fax Preview ................................72, 73from extension telephone .................. 55into PC .............................................. 74Paging ............................................... 71printing from memory ........................ 44Receive Mode, choosing ................... 40reducing to fit on paper ..................... 44retrieving from a remote site ........78, 79Ring Delay, setting ............................ 42telephone line interference .............. 144sending ...........................................32, 82at end of conversation ....................... 38Broadcasting ..................................... 34canceling from memory ..................... 37color fax ............................................. 33contrast ............................................. 35delayed batch transmission ............... 37delayed fax ........................................ 37enter Fax mode ................................. 32from memory (Dual Access) .............. 36from scanner glass ............................ 33manual .............................................. 38overseas ............................................ 37Real Time Transmission .................... 36Resolution ......................................... 36return to factory setting ..................... 38set new default .................................. 38telephone line interference .............. 144Fax/Tel modeAnnouncement ..................................... 65answering at extension telephones ...... 55double-ringing (voice calls) ................... 42F/T Ring Time ....................................... 42Fax Receive Code ................................ 55Ring Delay ............................................ 42Telephone Answer Code ...................... 55FCC notices ........................................... 124GGray scale .....................................176, 183Groups for Broadcasting ......................... 62

195FHHelpLCD messages ...................................156using Mode and menu keys .............156Menu Table ................................ 156, 157IInk cartridgeschecking ink volume ...........................151ink dot counter ....................................144replacing .............................................144Innobella™ .............................................187JJamsdocument ............................................141paper ...................................................141LLCD (liquid crystal display) ....................156Brightness ...................................... 27, 28Contrast ................................................27Dim Timer .............................................28Help List ................................................81Off Timer ...............................................28MMacintosh®See Software User's Guide on the CD-ROM. ..................................................Maintenance, routinereplacing ink cartridges .......................144Manualdialing ...................................................57receive ..................................................40transmission ..........................................38Memory Security ......................................30Memory Storage ....................................156Menu Table ............................................156Message Center modeerasing messages ................................ 67Fax/Tel announcement (F/T OGM) ...... 66outgoing message (Msg Ctr OGM) ...... 65playing voice messages ....................... 67recording a conversation ...................... 69setting toll saver ................................... 68setting up ........................................65, 66Mode, enteringCopy ..................................................... 86Fax ....................................................... 32PhotoCapture ......................................... 7Scan ....................................................... 7Multi-line connections (PBX) ................... 54NNetworkPrintingSee Network User's Guide on the CD-ROM. ..............................................ScanningSee Software User's Guide on the CD-ROM. ..............................................OOn/Off key ............................................... 21Outgoing Message (Msg Ctr OGM) ......... 65PPacking the machine ............................. 153Paging ..................................................... 71Paper .........................................12, 17, 175capacity ................................................ 14loading ......................................15, 17, 18printable area ....................................... 20size ....................................................... 23size of document .................................. 10type ................................................13, 23PaperPort™ 11SE with OCRSee Software User's Guide on the CD-ROM and PaperPort™ 11SE with OCR How-to-Guides. ...............................Photo Bypass Tray (USA) ....................... 18Photo Paper Tray (Canada) .................... 18

196PhotoCapture Center®Adding Effect .........................................99Borderless ...........................................107CompactFlash® .....................................94Cropping .............................................107DPOF printing .....................................103from PCSee Software User's Guide on the CD-ROM. ...............................................Memory Stick Pro™ ..............................94Memory Stick® ......................................94MultiMediaCard™ .................................94Photo EffectsAuto Correct .......................................99Enhance Scenery ...............................99Enhance Skin-Tone ...........................99Monochrome ....................................100Remove Red-Eye .............................100Sepia ................................................101Preview photos .....................................97Print settingsBrightness ........................................106Contrast ...........................................106Paper type & size .............................105Quality ..................................... 104, 105Return to factory setting ...................107Set new default ................................107Printingall photos ..........................................102index ..................................................98photos ................................................98Scan to memory card ..........................108Scan to USB flash memory .................108Search from Date ................................101SecureDigital™ .....................................94Slide-Show ..........................................102specifications ......................................181Trimming .............................................103xD-Picture Card™ .................................94PictBridgeDPOF Printing .....................................111Power failure ..........................................156Presto!® PageManager®See Help in Presto!® PageManager® .......Printdifficulties ....................................130, 132drivers ................................................. 184fax from memory .................................. 44paper jams .......................................... 141report .................................................... 81resolution ............................................ 184specifications ...................................... 184Printingon small paper ...................................... 19See Software User's Guide on the CD-ROM. ..................................................Programming your machine .................. 156QQuick DialAccess codes and credit card numbers ............................................... 64Broadcasting ........................................ 34using Groups ..................................... 34Speed Dialchanging ......................................60, 61setting up by 2-digit location .............. 59setting up from Caller ID history ........ 61setting up from outgoing calls ........... 60using .................................................. 57Quick-DialGroup dialchanging ......................................60, 61setting up Groups for Broadcasting ... 62Search .................................................. 57RReceive Mode ......................................... 40External TAD ........................................ 40Fax Only ............................................... 40Fax/Tel ................................................. 40Manual .................................................. 40Redial/Pause ........................................... 58Reducingcopies ................................................... 87incoming faxes ..................................... 44Remote Retrieval ..................................... 77access code ......................................... 77commands ............................................ 78getting your faxes ................................. 79

197FRemote SetupSee Software User's Guide on the CD-ROM. ..................................................Reports ....................................................80Caller ID List .........................................51Fax Journal ...........................................81Journal Period ....................................80Help List ................................................81how to print ...........................................81Network Configuration ..........................81Quick Dial List .......................................81Transmission Verification ............... 80, 81User Settings ........................................81Resolutioncopy ....................................................180fax .......................................................176print .....................................................184scan ....................................................183setting for next fax ................................36Ring Delay, setting ...................................42SSafety Instructions ........................ 119, 123Scannable area ........................................11ScanningSee Software User's Guide on the CD-ROM. ..................................................Serial Numberhow to find.............................See inside front cover Shipping the machine ............................153Speed Dialchanging ........................................ 60, 61storing ...................................................59Speed-Dialchanging ...............................................61dialing ...................................................57TTAD (telephone answering device), external .......................................40, 51, 54connecting ..................................... 51, 52receive mode ........................................40recording OGM .....................................53with two-line jack ...................................54Telephone lineconnections ...........................................52difficulties ............................................132interference ........................................ 144multi-line (PBX) .................................... 54roll over lines ........................................ 53two-line telephone system .................... 53Text, entering ........................................ 172special characters .............................. 172Transferring your faxes or Fax Journal report ..................................................... 139Transparencies ..........................12, 14, 175Troubleshooting ..................................... 130checking ink volume ........................... 151document jam ..................................... 141error messages on LCD ..................... 136if you are having difficultycopying ............................................ 134document jam .................................. 141incoming calls .................................. 133Network ........................................... 135phone line or connections ............... 132PhotoCapture Center® .................... 135printing ............................................ 130printing received faxes .................... 132receiving faxes ................................ 132scanning .......................................... 134software ........................................... 134paper jam ........................................... 141Two-line telephone system ...................... 53VVolume, settingbeeper .................................................. 24handset ................................................ 25volume amplify (for hearing -impaired) ....................... 25ring ....................................................... 24speaker ................................................ 25WWarranties .................................................ivCanada ................................................. viiiNotice-Disclaimer ...................................ivUSA ........................................................viWireless NetworkSee Quick Setup Guide and Network User's Guide on the CD-ROM. .................World Wide Web .........................................i

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)NOTICEThis product meets the applicable Industry Canada technical specifications.NOTICEThe Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911 USABrother International Corporation (Canada) Ltd.1 rue Hôtel de Ville,Dollard-des-Ormeaux, QC, Canada H9B 3H6Visit us on the World Wide Webhttp://www.brother.comThese machines are made for use in the USA and Canada only. We cannot recommend usingthem overseas because it may violate the Telecommunications Regulations of that country andthe power requirements of your multi-function center may not be compatible with the poweravailable in foreign countries. Using USA or Canada models overseas is at your own risk andmay void your warranty.LPXXXXXXXUSA/CANPrinted in China

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