Binatone Electronics MBP854HDSPU Digital Baby Monitor (Parent Unit) User Manual II

Binatone Electronics International Ltd. Digital Baby Monitor (Parent Unit) II

Contents

User Manual II

54 Wi-Fi Internet Viewing5.7 Camera Functions:Working with PC/Notebook  Go to https://app.hubbleconnected.com/#login  Enter your User Name and Password and then click Login if you have alreadycreated an account.  Click on the Camera list paired in your account via Android device oriPhone®/iPad®, and the Camera view will appear on screen. You can easilystay connected with your favorite people, places and pets with live videostreaming.  On the website, you can change the Settings by following the Menu instructions.5.8 Procedure for Resetting the CameraNote: If your Camera is moved from one router (e.g. home) to another (e.g.office) or you have Camera setup issues, then the Camera must be reset. Pleasereset the Camera with the following procedures:1. Slide the ON/OFF switch to OFF.2. Press and hold the PAIR button then slide the ON/OFF switch to ON.3. Release the PAIR button when you hear a confirmation beep and wait forCamera to compete internal reset procedure, the LED indicator will be redand flashes slowly when Camera is reset successfully.4. You can add your Camera again by following the steps in section 5.3.4 forAndroid devices or in section 5.4.4 for iOS devices.
Disposal of The Device (environment) 556. Disposal of The Device (environment)At the end of the product lifecycle, you should not dispose ofthis product with normal household waste. Take this product toa collection point for the recycling of electrical and electronicequipment. The symbol on the product, user's guide and/orbox indicates this.Some of the product materials can be reused if you take them toa recycling point. By reusing some parts or raw materials from used productsyou make an important contribution to the protection of the environment.Please contact your local authorities in case you need more information on thecollection points in your area.Dispose of the battery pack in an environmentally-friendly manner according toyour local regulations.
56 Cleaning7. CleaningClean the Baby Monitor with a slightly damp cloth or with an anti-static cloth.Never use cleaning agents or abrasive solvents.Cleaning and care  Do not clean any part of the product with thinners or other solvents andchemicals - this may cause permanent damage to the product which is notcovered by the warranty.  Keep the Baby Monitor away from hot, humid areas or strong sunlight, anddon't let it get wet.  Every effort has been made to ensure high standards of reliability for yourBaby Monitor. However, if something does go wrong, please do not try torepair it yourself - contact Customer Service for assistance.
Help 578. HelpDisplayNo display  Try recharging or replacing the battery pack.  Reset the units. Disconnect the battery pack of the Parent Unit and unplugboth the units' electrical power, then plug them back in.  Is the unit turned on?Press and hold the ON/OFF button 0 on the Parent Unit to turn it ON.  Is the correct camera selected?Change the camera number, if necessary.  Is the video display turned on?Press the VIDEO ON/OFF button V to turn it on.  When operating using batteries only, the Display will go blank after5 minutes or 30 minutes or 60 minutes to save power (depending on videosettings). The unit is still active and will give you audio alerts. You canreactivate the screen by pressing any button.RegistrationIf the Baby Unit has lost its link with the Parent Unit  Try recharging or replacing the battery pack.  If the Baby Unit is too far away it may be going out of range, so move theBaby Unit closer to the Parent Unit.  Reset the units by disconnecting them from the battery and electrical power.Wait about 15 seconds before reconnecting. Allow up to one minute for theBaby Unit and the Parent Unit to synchronize.  See 2.3 Registration (Pairing), if there is a need to re-register the units.
58 HelpInterferenceNoise interference on your Parent Unit  Your Baby and Parent Units may be too close. Move them farther apart.  Make sure there is at least 3 to 6ft (1 to 2m) between the 2 units to avoid audiofeedback.  lf the Baby Unit is too far away it may be out of range, so move the Baby Unitcloser to the Parent Unit.  Make sure the Baby and Parent Units are not near other electrical equipment,such as a television, computer or cordless/mobile telephone.  Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers),Bluetooth® systems, or microwave ovens, may cause interference with thisproduct, so keep the Baby Monitor away at least 5ft (1.5m) from these typesof products, or turn them off if they appear to be causing interference.  If the signal is weak, try moving the Parent and/or Baby Unit to differentpositions in the rooms.Noise interference on your deviceTo avoid background noise or echoes, ensure that there is enough distancebetween your device and the Wi-Fi® Camera Unit.Use of other 2.4 GHz products, such as Bluetooth® systems or microwaveovens, may cause interference with this product. Keep the Wi-Fi® Camera Unitat least 3ft away from these types of products, or turn them off if they appear tobe causing interference.Lost connectionCheck your Wi-Fi® settings. If necessary reconnect your Wi-Fi®. Ensure theWi-Fi ® Camera Unit is switched ON. Wait a few minutes to make the connectionwith the Wi-Fi® system.
Help 59If you forgot your passwordIf you do not remember your password, tap Forgot password and submityour e-mail address. A new password will be sent to your e-mail addressimmediately.Troubleshooting for Wi-Fi® Internet ViewingCategory ProblemDescription / ErrorSolutionAccount I am unable to logineven after registration.Please check your user name andpassword.Account I receive an errormessage saying: "EmailID is not registered".Please ensure that you haveregistered with us. Tap CreateAccount to create an account to beable to use the Wi-Fi® Home VideoBaby Monitor Camera.Account What do I do if I forgotmy password?Click on the "Forgot Password" link onthe https://app.hubbleconnected.com/#lostpassword website OR yourAndroid or iOS application. An emailwill be sent to your registered emailaddress.Account I am unable to receive anew password althoughI have used the "Forgotpassword" option.1. The e-mail might have been sentto your Junk Mail Folder. Pleasecheck your Junk Mail Folder.2. There might be a delay in gettingyour e-mail. Please wait a fewminutes and refresh your emailaccount.
60 HelpConnectivityIssuesI get a message: Weare having problemsaccessing yourcamera. This could bedue to lack of internetconnection. Pleasewait and try again later.1. Please try again in a few minutes.This could be because of anyissue with your internetconnection.2. If the problem remains, pleaserestart your Camera to check ifthis fixes the problem.3. Please restart your WirelessRouter.ViewingCameraWhen I am in "remotemode", the video stopsafter 5 minutes. Howdo I view for longer?When you are accessing your Cameravia a network different from yourhome network (over the internet) yourvideo times out after 5 minutes.You can click on the Camera againfrom the Android/iOS applicationto start streaming again.If you are accessing from your web-browser, then you can press on theReload button to start viewing yourCamera video stream again.Features The sound alert settingthreshold is not right.You can adjust the Sound Sensitivityto trigger notifications under theCamera Settings menu.Setting Up While I am adding anew Camera to myaccount, I am not ableto find any Cameras toadd.If you are trying to add a Camerawhich has previously been added intoyour account or another account, youwill first have to reset the Camera. Thiscan be done by pressing and holdingthe PAIR button at the bottom of theCamera for 5 seconds.
Help 61General What are thesupported browsers foraccessing from my PC/Mac®?We recommend using GoogleChrome 24 or above. However thefollowing browsers are alsosupported: Internet Explorer® 9.0 orabove (for PC), Safari® 6.0 or above(for Mac) or Firefox® 18.0 or above(both PC or Mac).General What is thesignificance of LEDflashing?A flashing LED indicates the followingstatus:Slow flashing: 1. Your Camera is insetup mode. You can add the Camerato your account in this mode. Out of thebox, the Camera is in setup mode. Toreset to setup mode, press and hold thePAIR button on the bottom of theCamera until you hear a beep.Slow flashing: 2. The Camera is eitherconnecting to the router or lost the linkto the router. Please ensure that theCamera is in the Wi-Fi  signal range.LED is stable: The Camera isconnected to the Wi-Fi  network.ConnectivityIssuesI am not able to accessmy Camera.Please check if the Camera is withinWi-Fi  range. If the LED on yourCamera is slow blinking, please try tomove the Camera closer to the routerfor better Wi-Fi  range and try again.®®®®
62 HelpSetting Up During setup on devicefor Android and iOS,I am not able to find myCamera during the laststep and the setup fails.Please reset the Camera to setupmode and try again. Press and holdthe PAIR button on the bottom of theCamera until you hear a beep. Waitfor a minute for the Camera to restart.When the Camera LED is blinking,this indicates that it is in setup mode.Now restart the setup from yoursmartphone again.ConnectivityIssuesEven though I amaccessing my Camerafrom the same Wi-Finetwork, I still find myCamera is shown asremote. I can onlyaccess it for 5 minutesat a time.Please check your wireless routersettings. For example, for Buffalobrand routers there is an option calledWireless Isolation. Please disable thisoption.Camera When I try to view theCamera, I get a promptfor Camera firmwareupgrade. What should Ido?Please upgrade your firmware. Thistakes around 5 minutes. We pushupgrades from time to time toimprove the Camera features.General Which platforms aresupported foraccessing my Camera?Minimum requirement:Windows  7**Java browser plug-in neededMac OS version 10.7Chrome version 24Internet Explorer  version 9Safari  version 6Java version 7Firefox  version 18.0Adobe  Flash  Player 15.0Android 4.2iPhone  /iPad  iOS version 7.0®®®®®®®®®
Help 63General I do not hear any soundwhen I am accessing aremote Camera.You can tap on the speaker icon in thevideo stream screen to hear audio. Bydefault the audio is not ON when youare accessing a remote Camera.General What is the meaning of"Local Camera" and"Remote Camera"?When you are accessing your Camerafrom the same wireless network (Home)in which it is configured, it is a LocalCamera. When you are accessing yourCamera away from your home it is aRemote Camera. You may be using 3G,4G or 4G LTE or a Wi-Fi  connectionoutside of your home.General How do I download theApp for Android andiOS devices?Android:-  Open the Google Play Store onyour Android device-  Select Search-  Type in "Hubble for MotorolaMonitors"-  The results will show the HubbleApp-  Select to install itiOS Device:-  Open the App StoreSM-  Select Search-  Type in "Hubble for MotorolaMonitors"-  The results will show the HubbleApp-  Select to install it®
64 HelpSetting up When the video is cutoff, the applicationattempts to reconnectand and results in lostsound and choppyvideo.You will need to turn off the auto lockfunction of your smart device toensure continuous video/audiofeeding.Features How many users canaccess the Camera atone time?If you are accessing in Local Mode,two users are supported, after twousers all streaming will go through theremote server. This allows forunlimited user access to a singleCamera at one time.ConnectivityissuesI found interferencecaused by my otherweb cam devices.Video streaming performance isrelated to internet bandwidth,especially if you have 2 or more videostreaming devices that are workingthrough the same router.
General Information 659. General Informationlf your product is not working properly....1. Read this User's Guide or the Quick Start Guide.2. Contact Customer Service:To order a replacement battery pack, contact customer service.Consumer Products and Accessories Limited Warranty("Warranty")Thank you for purchasing this Motorola branded product manufactured underlicense by Binatone Electronics International LTD ("BINATONE").What Does this Warranty Cover?Subject to the exclusions contained below, BINATONE warrants that thisMotorola branded product ("Product") or certified accessory ("Accessory") soldfor use with this product that it manufactured to be free from defects in materialsand workmanship under normal consumer usage for the period outlined below.This Warranty is your exclusive warranty and is not transferable.Who is covered?This Warranty extends only to the first consumer purchaser, and is nottransferable.What will BINATONE do?BINATONE or its authorized distributor at its option and within a commerciallyreasonable time, will at no charge repair or replace any Products or Accessoriesthat does not conform to this Warranty. We may use functionally equivalentreconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.US and Canada 1-888-331-3383Email: support@motorolamonitors.com
66 General InformationWhat Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THEIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THISLIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENTPROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVEREMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHERWARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA ORBINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OFTHE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OFREVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OROTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THEABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THEFULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.Some jurisdictions do not allow the limitation or exclusion of incidental orconsequential damages, or limitation on the length of an implied warranty, sothe above limitations or exclusions may not apply to you. This Warranty givesyou specific legal rights, and you may also have other rights that vary from onejurisdiction to another.
General Information 67ExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of partsdue to normal wear and tear are excluded from coverage.Batteries. Only batteries whose fully charged capacity falls below 80% of theirrated capacity and batteries that leak are covered by this Warranty.Abuse & Misuse. Defects or damage that result from: (a) improper operation,storage, misuse or abuse, accident or neglect, such as physical damage (cracks,scratches, etc.) to the surface of the product resulting from misuse; (b) contactwith liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or thelike, extreme heat, or food; (c) use of the Products or Accessories forcommercial purposes or subjecting the Product or Accessory to abnormalusage or conditions; or (d) other acts which are not the fault of MOTOROLA orBINATONE, are excluded from coverage.Use of Non-Motorola branded Products and Accessories. Defects or damagethat result from the use of Non-Motorola branded or certified Products orAccessories or other peripheral equipment are excluded from coverage.Products Covered Length of CoverageConsumer Products One (1) year from the date of theproducts original purchase by the firstconsumer purchaser of the product.Consumer Accessories Ninety (90) days from the date of theaccessories original purchase by the firstconsumer purchaser of the product.Consumer Products and Accessoriesthat are Repaired or ReplacedThe balance of the original warranty orfor Ninety (90) days from the datereturned to the consumer, whichever islonger.
68 General InformationUnauthorized Service or Modification. Defects or damages resulting fromservice, testing, adjustment, installation, maintenance, alteration, ormodification in any way by someone other than MOTOROLA, BINATONE or itsauthorized service centers, are excluded from coverage.Altered Products. Products or Accessories with (a) serial numbers or date tagsthat have been removed, altered or obliterated; (b) broken seals or that showevidence of tampering; (c) mismatched board serial numbers; or (d)nonconforming or non-Motorola branded housings, or parts, are excluded fromcoverage.Communication Services. Defects, damages, or the failure of Products orAccessories due to any communication service or signal you may subscribe toor use with the Products or Accessories is excluded from coverage.How to Obtain Warranty Service or Other Information?To obtain service or information, please call:You will receive instructions on how to ship the Products or Accessories at yourexpense and risk, to a BINATONE authorized Repair Center.To obtain service, you must include: (a) the Product or Accessory; (b) theoriginal proof of purchase (receipt) which includes the date, place and seller ofthe Product; (c) if a warranty card was included in your box, a completedwarranty card showing the serial number of the Product; (d) a writtendescription of the problem; and, most importantly; (e) your address andtelephone number.These terms and conditions constitute the complete warranty agreementbetween you and BINATONE regarding the Products or Accessories purchasedby you, and supersede any prior agreement or representations, includingrepresentations made in any literature publications or promotional materialsissued by BINATONE or representations made by any agent, employee or staffof BINATONE, that may have been made in connection with the said purchase.US and Canada 1-888-331-3383Email: support@motorolamonitors.com
General Information 69FCC and IC regulationsFCC Part l5NOTE: This equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to Part 15 of the Federal CommunicationsCommission (FCC) rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment doescause harmful interference to radio or television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to tryto correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that towhich the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.Changes or modifications to this equipment not expressly approved by theparty responsible for compliance could void the users authority to operate theequipment.This device complies with Part 15 of the FCC rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation. Privacy of communicationsmay not be ensured when using this device.To ensure safety of users, the FCC has established criteria for the amount of radiofrequency energy that can be safely absorbed by a user or bystander according tothe intended usage of the product. This product has been tested and found tocomply with the FCC criteria.This Class B digital apparatus complies with Canadian ICES-003.CAN ICES-3(B)/NMB-3(B)
70 General InformationWARNINGChanges or modifications, to this equipment not expressively approved by theparty responsible for compliance could void the users authority to operate theequipment.The socket-outlet shall be installed near the equipment and shall be easilyaccessible.Industry CanadaThis device complies with Industry Canada licence-exempt RSS standard(s):Operation is subject to the following Two conditions:(1) this device may notcause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation of the device.The term "IC: " before the certification/registration number only signifies thatthe Industry Canada technical specifications were met. This product meets theapplicable Industry Canada technical specifications.Le présent appareil est conforme aux CNR dIndustrie Canada applicables auxappareils radio exempts de licence. Lexploitation est autorisée aux deuxconditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2)utilisateur de lappareil doit accepter tout brouillage radioélectrique subi,même si le brouillage est susceptible en compromettre le fonctionnement.
General Information 71Technical SpecificationsBaby UnitFrequency 2.4 GHz to 2.48 GHzImage sensor color CMOS 1M PixelsLens f 2.5mm, F 2.8IR LED 8 pcsPower Adapter Ten Pao International Ltd.S009GU0500150Input: 100-240V AC, 50/60Hz, 300mA;Output: 5.0V DC, 1500mAWARNINGUse only with supplied power supply.
72 General InformationParent UnitFrequency 2.4 GHz to 2.48 GHzDisplay 4.3" diagonal TFT LCDDisplay colors 16.7M color LCDBrightness control 8 stepsVolume control 8 stepsPower Adapter Ten Pao International Ltd.S009GU0500150Input: 100-240V AC, 50/60Hz, 300mA;Output: 5.0V DC, 1500mAWARNINGUse only with provided power supply.Battery Motorola BF6X3.7V, 1880mAh Lithium-Ion Polymer, rechargeablebattery packWARNINGDo not use non-rechargeable batteries for the ParentUnit. Risk of explosion if battery is replaced by anincorrect type. Dispose of used batteries according tothe instructions.
Manufactured, distributed or sold by Binatone Electronics International LTD.,official licensee for this product. MOTOROLA and the Stylized M logo aretrademarks or registered trademarks of Motorola Trademark Holdings, LLC.and are used under license. Apple logo and Safari are trademarks of Apple Inc.,registered in the U.S. and other countries. App Store is a service mark of Apple Inc.Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is atrademark of the Wi-Fi Alliance. Internet Explorer and Windows are trademarks ofthe Microsoft group of companies. Firefox is a registered trademark of the MozillaFoundation. Adobe and Flash are either registered trademarks or trademarks ofAdobe Systems Incorporated. Java is a registered trademark of Oracle and/or itsaffiliates. All other trademarks are the property of their respective owners.© 2014 Motorola Mobility LLC. All rights reserved.EN_US Version 12.0Printed in China

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