Binatone Electronics BLINK11 Wifi Video Baby monitor Camera User Manual

Binatone Electronics International Ltd. Wifi Video Baby monitor Camera

User Manual

USER’S GUIDEModels: BLINK1.1-B, BLINK1.1-BLINK1.1-R, BLINK1.1-SWi-Fi® Video Baby Monitor CameraThe features described in this user’s guide are subject tomodications without prior notice.BLINK1.1_USA_V1_2013_08_16.indd   1BLK BLINK1.1-W16/8/13   2:08 PM
Welcome...to your new Motorola Baby Monitor Camera!Thank you for purchasing the Motorola Wi-Fi® Video Ba  Monitor Camera. Now you can see and hear your baby sleep in its room or you can monitor your older children in their playroom.You  can  set  up  the  camera  only  from  your  iPhone®/iPad® or ™  and  view  the  camera  video   ™Please  keep  your  original  dated  sales  receipt  for  your  records. For warranty service of your Motorola product,  you will need to provide  a  copy  of  your  dated  sales  receipt  to  conrm  warranty status. Registration is not required for warranty coverage.For product related questions, please call:    US and Canada   1-888-331-3383This  User’s  Guide  has  all  the  information  you  need  to  get  the most out of your product.Please read the Safety Instructions on page 5 - 6 before you install the unit.Inside the Box•  1 x Wi-Fi® Camera Unit (in either red, silver, white or black)•  1 x Power AdapterOverview of your CameraImportant guidelines for installing your Wi-Fi® Camera Unit•  Use of other 2.4GHz products, such as other wireless networks, Bluetooth® systems or microwave ovens may cause interference with this product. Keep the Wi-Fi® Camera Unit away from these types of products, or turn them off if they appear to be causing interference.•  Always ensure that you have a good Wi-Fi® connection available. 1.  Photo Sensor  (for night mode detection) 2.  Infrared LEDs (for night vision)3.  Camera Lens4.  Power/Status LED5.  Microphone6.  Speaker7.  ON/OFF Switch8.  Antenna9.  Temperature Sensor10.  Power Adapter Connector11.  Reset Button2345689107111BLINK1.1_USA_V1_2013_08_16.indd   2-3bynotebook or devices for Android iPhone®/iPad .®from your PC or Notebook, as well as devices for Android   or16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited51.  Safety InstructionsWARNINGThis Wi-Fi® Camera Unit is compliant with all relevant described in the User’s Guide, safe to use. Therefore, always read the instructions in this User’s Guide carefully before using the device.WARNING:®Wi-Fi® CAMERA UNIT SET UP & USE:•  Determine a location for the Wi-Fi®® Camera Unit that will provide the best view of your baby in the crib.•  Place the Wi-Fi ®Ddresser, bureau, or shelf, or wall-mount it using the keyhole slot in the base.•  Do not place the Wi-Fi  camera or cords in the crib or within reach of the baby (the unit and cords should be more than 3 feet away).•  Secure the cord to the wall to keep cord away from the baby’s reach.Safety Instructions 5STRANGULATION HAZARD - Keep the unit andadapter cord more than 3 feet from the crib andout of baby’s reach.  NEVER place Wi-Fi   camera or cords within the crib.Secure the cord more than 3 feet away from baby’s reach.Never use extension cords with AC Adapters. Only use the AC Adapters provided.ENGLISH4 Table of Contents1.  Safety Instructions .......................................................................... 52.  System Requirements ..................................................................... 73.  Getting started - Connecting Devices ........................................... 83.1 Setup .......................................................................................... 83.2 User Account and Camera Setup: Working with devices for Android™ ......................................... 94.  Camera ........................................................................................... 194.1 Connecting the Camera to Power .......................................... 194.2 Camera Functions: Working with PC/Notebook .................................................... 194.3 Viewing another Camera: Working with PC/Notebook .................................................... 214.4 Camera Functions: Working with devices for Android™ ....................................... 224.5 Adding another Camera: Working with devices for Android™ ....................................... 254.6 Camera Functions: Working with iPhone®/iPad® ................................................... 284.7 Adding another Camera: Working with iPhone®/iPad® ................................................... 315.  Procedure for resetting the Camera ............................................ 316.  Help ................................................................................................. 327.  General Information ...................................................................... 428.  Technical Specications ............................................................... 49Table of ContentsBLINK1.1_USA_V1_2013_08_16.indd   4-5&DPHUD8QLWRQDIODWVXUIDFHVXFKDV3.4 User Account and Camera Setup: Working with iPhone®/iPad® ................................................... 133.3 User Account and Camera Setup: Working with 3&RUQRWHERRN™ . ............................... .... ............ 916/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISH672.  System RequirementsWeb Portal•  Windows® system XP SP3 or above•  Mac OS® version 10.7 or above •  Internet Explorer® version 8.0 or above •  Firefox® version 11.0 or above •  Chrome™ version 18.0 or above •  Safari® version 5.1 or above •  Java™ version 7 or aboveAndroid™ System •  Version 2.3.6 or aboveiPhone®/iPad® iOS•  Version 4.3 or aboveSystem RequirementsSafety Instructions•  Adult assembly is required. Keep small parts away from children when assembling.•  This product is not a toy. Do not allow children to play with it.•  This Wi-Fi® Camera Unit is not a substitute for responsible adult supervision.•  Keep this user’s guide for future reference.•  Do not place the Wi-Fi® Camera Unit or cables in the crib or within reach of the baby (the unit should be at least 3 feet away).•  Keep the cords out of reach of children.•  Do not cover the Wi-Fi® Camera Unit with a towel or blanket.•  Test the Wi-Fi® Camera Unit and all its functions so that you are familiar with it prior to use.•  Do not use the Wi-Fi® Camera Unit near water.•  Do not install the Wi-Fi® Camera Unit near a heat source.•  Only use the power adapter provided. Do not use other power adapters as this may damage the device.• Never use extension cords with power adapters. •  Do not touch the plug contacts with sharp or metal objects.BLINK1.1_USA_V1_2013_08_16.indd   6-7 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited89Getting started8Getting started: Working with devices for Android™9ENGLISH3.  Getting started - Connecting DevicesHow does it work?•  The Monitor Everywhere Server keeps track of the cameras.•  When a user wants to access the camera, the server authenticates the user and permits the user access to the camera.3.1 SetupConnect the Camera to the power adapter and plug it into a power socket. Wait until the camera LED changes to fast blinking, which means that camera is in reset/setup state and camera is ready for ‘Camera Setup’ registration. The Camera must be within range of the Wi-Fi® router with which you want it to link. Status of LED Indication:- Reset / Setup state:   fast blinking- Unconnect state:    slow blinking- Connect state:     always onView your camera fromany device remotelyAccess your camera locallyBLINK1.1_USA_V1_2013_08_16.indd   8-93.2  User Account and Camera Setup:       Working with PC or notebook•••In general, there are three alternative ways to create user account and camera setup:With PC orWith devices for Android™ orWith iPhone®/iPad®16/8/13   2:08 PM••••••••Attention for “Camera Setup mode via micro-USBport’:Turn on your PC.Connect the one end of USB cable (shipped with package) to the micro-USB port on camera and the other end to the USB port on PC.Plug an adaptor to the camera and the other end of adaptor to the power outlet.Switch the power switch on camera from OFF to ON.Wait for 1 minute until camera emits two short beeps and PC has detected the camera.Run your web browser.Type in the following link into address box.    http://setup.monitoreverywhere.com/ConfServer/ConfApp/application.html••••‘BLINK1.1’ Setup page is displayed on the web browserSelect your choice whether is ‘Windows Setup’ or ‘Mac Setup’. Then, you will be asked to run <Setup Blink> application. Click <Run>.Then, [log in] screen pops up.•Enter username and password if you have account .OR
created by:  Pro. Q.C. Systems Design Limited10 11•  Tap NEXT STEP.Getting started: Working with devices for Android™10 Getting started: Working with devices for Android™11ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   10-11•  Select GET STARTED. •  Follow the on-screen instructions and select the camera and the Wi-Fi® connection that your camera can use. If necessary enter a password.• Tap CONNECT TO Wi-Fi.16/8/13   2:08 PM3.3 User Account and Camera Setup: Working with devices for Android™•  Download and install the application “Monitor Everywhere” from the Google Play™ Store. Note: If you can’t nd the application, then use your device browser to go to  www.monitoreverywhere.com for advice on how to install.•  Turn on the Wi-Fi® of your device for Android™ and select your wireless network.•  Switch on the camera (see 5. Procedure for resetting the Camera).•  Run the “Monitor Everywhere” application. After initialization, the Baby Monitor Setup wizard appears.•  Select CREATE ACCOUNT. ••••••••••Follow on-line instruction to complete.Press ‘Sign up’ to create your new account if you don’t have. Enter user name, password, confirm password and email address.Select your home Wi-Fi   router.Enter your Wi-Fi   password.Hear a long beep and wait until you will see **IMPORTANT** message.Then, follow **IMPORTANT** message to unplug USB cable from your PC and from your camera first.Press ‘Continue’.Wait until “Your camera is ready now’ screen pops up.Press ‘View camera’ to go to www.monitoreverywhere.com to view your camera or use your smartphone to log to your account to view your camera.®®
created by:  Pro. Q.C. Systems Design Limited12 13•  Once your camera is installed, you can rename it. •  Tap DONE. •  Tap START MONITOR to show the camera view.•  Tap VIEW to show the camera view and the controls.Note:The Camera SSID is printed on the label on the bottom of the Camera, for example: ID: Camera-1006faOn your devices for Android™ you will see: Camera-1006fa.3.4 User Account and Camera Setup: Working with iPhone®/iPad®• Install the application “Monitor Everywhere” from the  Getting started: Working with devices for Android™12 Getting started: Working with iPhone®/iPad®13ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   12-13 16/8/13   2:08 PM• Agree with the terms of use and select I AGREE.• Tap NEXT STEP.•  Follow the on screen checklist to ensure that your camera  is power connected and tap NEXT. •  Select the camera from the list.If you cannot nd the camera ID on the list, please reset the camera with the following procedure:1.  Switch the ON/OFF switch to ON.2. Press and hold the RESET button on the underside of the camera for 5 seconds, until you hear a beep sound.3.  Release the RESET button and wait for the camera to complete the internal reset procedure.select SIGN UP. 4.  After about 60 seconds you will hear two short beeps •  Wait for up to ve minutes. If the connection process takes longer, tap CANCEL and try again. • Ensure that you have a good Wi-Fi network connection. and the green LED starts blinking.•  Select CREATE ACCOUNT.•  Enter a user name, a password, an e-mail address and  App StoreSM. Note: If you can’t nd the application, then use
12 13   S5 S6Getting started: Working with devices for Android™12 Getting started: Working with iPhone®/iPad®13ENGLISH14 15 Getting started: Working with iPhone®/iPad®14 Getting started: Working with iPhone®/iPad®15ENGLISH S3   • Tap Continue (picture S3).•  Switch on the camera (see 5. Procedure for resetting the Camera) and follow the on-screen instructions. S4•  Tap Done, by which you agree to the Terms of UseBLINK1.1_USA_V1_2013_08_16  .indd   14-15•Enter a user name, a password and an e-mail address.(picture S4).16   /8/13   2:08 PMyour device browser to go to www.monitoreverywhere.com for advice on how to install.•  Run the “Monitor Everywhere” application and follow the screen number sequence:               S1                                S2•Tap Continue (picture S6).
created by:  Pro. Q.C. Systems Design Limited16 17 S9 S10 S12 S13•On your iPhone  or iPad , under Settings select Wi-Fi. Select your preferred Wi-Fi connection from the network list and wait until it is connected (pictures S12, 13). Getting started: Working with iPhone®/iPad®16 Getting started: Working with iPhone®/iPad®17ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   16-17• Run the “Monitor Everywhere’ app again.Note: The Camera SSID is printed on the label on the bottom of the Camera, for example: ID: Camera-1006fa. On your iPhone®/iPad®, you will see: Camera-1006fa.16/8/13   2:08 PM•Tap   (pictures S9,10).•  Enter ‘Wi-Fi’ password for camera (picture S11), then press NextS11    S7 S8•  On your iPhone® or iPad®, under Settings select Wi-Fi, then select the camera from the network list and wait until it is connected (pictures S7, 8).
created by:  Pro. Q.C. Systems Design Limited18 194.  Camera4.1 Connecting the Camera to Power•  Insert the small end of the Power Adapter into the Power Adapter Connector and plug the Power Adapter into a suitable power socket.•  Slide the ON/OFF switch to ON, the green Power LED will light up. (Note: To switch the device off, slide the ON/OFF switch to OFF.) 4.2 Camera Functions: Working with PC/Notebook•  Go to URL: https://www.monitoreverywhere.com.•  Enter the User Name and Password and then tap LOGIN, if you have already created an account.•  Select the camera and tap VIEW to see the camera view and control buttons.•  Tap on the icons for different functions:         Getting started: Working with iPhone®/iPad®18 Camera Functions: Working with PC/Notebook 19ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   18-19       •  Tap Start monitor (picture S15).•  Tap on the Camera icon to start viewing (picture S16). S1616/8/13   2:08 PMS14 S15•  Press the iPhone® or iPad® HOME button and run the “Monitor Everywhere” application again.
created by:  Pro. Q.C. Systems Design Limited20 21Temperature:The current room temperature will always be displayed. •  Tap LOGOUT to leave the account. 4.3 Viewing another Camera: Working with PC/Notebook•  Tap VIEW OTHER CAMERA to view the camera list and then pick your choice.  Play Lullaby: Tap the icon to show the Play Lullaby menu. Select one of the ve songs to play the lullaby.Tap Music OFF to stop playing.  -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-     Speaker: Tap the icon to turn audio monitoring ON or OFF. +!"60/+".#/++;.+) Photo/Video: Take a picture or record a video and select the space where it should be saved on your computer. -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Camera Settings: Under Display, adjust the Video Quality. Move the sliders from left (-) to right (+) to adjust  Contrast, Brightness, and Volume. Pan and Tilt Function:Tap the up and down buttons to tilt and the left and right buttons to pan. Camera Functions: Working with PC/Notebook20 Viewing another Camera: Working with PC/Notebook 21ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   20-21 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited22 23 -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Camera Settings: Change Name, Adjust Camera Volume, Adjust Camera Brightness, Adjust Sound Sensitivity (Level 1(Low): a loud noise is required. Level 4 (High): a low noise will trigger the notication sent to devices for Android™), Change Temperature Unit, Adjust Video Quality, Remove Camera, Show Information. -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Notications: Turn ON/OFF the notication function for Sound and Temperature Alert. Lullaby: Tap the icon to show the Lullaby menu. Turn music ON and select one of the ve songs. Turn music OFF to stop playing. -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Microphone: Tap the icon to turn on the talk back function to the camera. Press and hold the oval microphone icon to speak, and release it to stop. -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-     Speaker: Turn audio monitoring ON or OFF.4.4 Camera Functions: Working with devices for Android™ •  Run the “Monitor Everywhere” application.•  Enter the User Name and Password and then tap Login, if you have already created an Account (see 3.2 Getting Started/ Connecting Devices User Account and Camera Setup). •  Tap   to change the camera name or remove a camera from the list. Tap the return button to return to the camera list.•  Select the camera and tap View to see the camera view. Tap the display to reveal the camera control icons.•  Tap on the icons for different functions:Camera Functions: Working with devices for Android™22 Camera Functions: Working with devices for Android™23ENGLISHBLINK1.1_USA_V1_2013_08_16.indd   22-23 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited24 25Camera Functions: Working with devices for Android™24 Adding another Camera: Working with devices for Android™25ENGLISH4.5 Adding another Camera: Working with devices for Android™•  To add another camera, please follow the screen number sequence:            A1                           A2  Tap Next (picture A1).  +!"60/+".#/++;.+) Photo/Video: Take a photo or record a video. Tap the icon to start the camera function. Tap the photo icon to activate the camera function.Tap the video icon to activate the video function. Tap the red dot to start, and the square to stop recording. Photos and videos will be stored in the internal ash memory of your device  for Android™. They can be accessed from Gallery or Media Player. To play videos, please use the  “Monitor Everywhere” application or a 3rd party application, such as MX player (i.e. Google Play™ Store), which is able to play MJPG (Motion-jpeg).  Zoom Function: Slide the zoom from - to + to enlarge the view and vice versa. Pan and Tilt Function:Press the up and down button to tilt and the left and right button to pan.  Temperature:The display will always show the current room temperature. Video Quality: Press once to toggle between QVGA (low resolution, gray HQ color) and VGA (high resolution, white HQ color).•  Press the Menu button of your device for Android™ and select Logout to leave the account.BLINK1.1_USA_V1_2013_08_16.indd   24-25 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited26 27                 A3                        A4•  Select your camera (picture A3) and then select your preferred Wi-Fi® network (picture A4).                         A5                        A6Adding another Camera: Working with devices for Android™26 Adding another Camera: Working with devices for Android™27ENGLISH•  If requested, enter your network password (picture A5).•  Please be patient, it may take a few minutes until your  camera is added to your account (picture A6).•  Once the camera has been added, the camera view will be automatically displayed.Note:When you are accessing your camera via a network different from your home network (over internet) by mobile (such asdevices for Android™ or iPhone®), the following message will periodically pop up:  “This video has been viewed for about 5 minutes. Do you want to continue?”.  Press Yes to continue or No to stop viewing.BLINK1.1_USA_V1_2013_08_16.indd   26-27 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited28 294.6 Camera Functions: Working with iPhone®/iPad®•  Run the “Monitor Everywhere” application.•  If you have already created an account (see 3.3 Getting Started - Connecting Devices User Account and Camera Setup), enter your password, then tap Return and Done. •  Tap on the camera icon to show the camera view.•  Tap the display to reveal the camera control icons.•  Tap on the icons for different functions: -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Camera Settings: Change Camera Name, Adjust Camera Volume, Adjust Camera Brightness, Adjust Sound Sensitivity to trigger notication or Disable the monitor devices microphone to avoid notication, Change Temperature Unit, Set Video Quality, Remove this Camera, Show Information.•  Tap on Back to return to the camera control icons. Lullaby: Tap the icon to show the Lullaby menu. Turn music ON and select one of the ve songs. Turn music OFF to stop playing.  Select Done or Cancel to return to the camera control icons. -+ B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-  Microphone: Tap the icon to turn on the talk back function to the camera. Tap and hold the oval microphone icon to speak, and release it to stop. -+B+  + + ••C••---+•CD•0•-#B+•54#&+.•54&.••,+5  • •$0+51-    Camera Speaker: Tap the icon to turn audio monitoring ON or OFF. +!"60/+".#/++;.+) Photo: Tap the icon to start the camera function and take a photo.  Under Settings on your iPhone®, select Privacy > Photos. Turn Baby Cam ON, allowing access to photos.    Zoom Function: Slide the zoom from - to + to enlarge the view and vice versa. Pan and Tilt Function:Tap the up and down buttons to tilt and the left and right buttons to pan.  Temperature:The current room temperature is always displayed. Video Quality: Press once to toggle between QVGA (low resolution, grey HQ color) and VGA (high resolution, white HQ color).Note: Video recording and playback are not supported on iOS devices.Camera Functions: Working with iPhone®/iPad®28 Camera Functions: Working with iPhone®/iPad®29BLINK1.1_USA_V1_2013_08_16.indd   28-29 16/8/13   2:08 PM
created by:  Pro. Q.C. Systems Design Limited30 314.7 Adding another Camera: Working with iPhone®/iPad®Follow the same steps as under 3.3 User Account and  Camera Setup, Working with iPhone®/iPad®.5.  Procedure for resetting the CameraNote: If your camera is moved from one router (e.g. home) to another router (e.g. ofce) or you have camera setup issues, then this camera must be reset again, and then the camera set up again for devices for AndroidTM or iPhone®/iPad®.1.  Switch the ON/OFF switch to ON.2. Press and hold the RESET button on the underside of the camera for 5 seconds, until you hear a beep sound.3.  Release the RESET button and wait for the camera to complete the internal reset procedure.4.  After about 60 seconds you will hear two short beeps and the green LED starts blinking.•  Please be patient, it may take a few minutes until your camera appears in your Wi-Fi® devices list, or is added to your account.Adding another Camera: Working with iPhone®/iPad®30 Procedure for resetting the Camera 31ENGLISHTap Cameras to return to the Camera list.Tap on   to add another camera to the list.•  Tap on Edit:•  Tap Remove to take a camera off the list.•  Tap Rename to give a camera a new name.•  Tap Alert Settings to receive notications if a noise is detected or the temperature in your baby’s room is too high or too low. •  If you use Alert Settings, under Settings on your iPhone®/iPad®, select Notications > Baby Cam > Notication Center ON. •  Select your preferred Alert Style and return to the application and tap Done. •  Tap Cancel to return to the camera list.•  Tap on Account to change the password.•  Tap on Logout to leave the account.BLINK1.1_USA_V1_2013_08_16.indd   30-31 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHCategory Problem  Description / ErrorSolutionAccount I am unable to login even after registration.Please check your user name and password.Account I receive an error message saying:  “Email ID is not registered”. Please ensure that you have registered with us. Tap Create Account to create an account to be able to use the Wi-Fi® Baby Monitor Unit.Account What do I do if I forgot my password ?Click on the “Forgot Password” link on the  www.monitoreverywhere.com website OR your Android™ or iOS application. We will send a new password to your registered e-mail ID.Account I am unable to receive a new password although I have used the “Forgot password” option.1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder.2. There might be a delay in getting your e-mail. Please wait for a while and check again.Connectivity IssuesI get a message: “We are having problems to access your camera currently. This could be because of the internet connection. Please try in a while again”.1. Please try again in a few minutes. This could be because of any issue with your internet connection.2. If the problem remains, please restart your camera to check if this xes the problem.3. Please restart your Wireless Router.Help32 Help 336.  HelpNoise interferenceTo avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi® Camera Unit.Use of other 2.4 GHz products, such as Bluetooth® systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit at least 5ft away from these types of products, or turn them off if they appear to be causing interference.Lost connectionCheck your Wi-Fi settings. If necessary reconnect your Wi-Fi.Ensure the Wi-Fi® Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system.If you forgot your passwordIf you do not remember your password, tap Forgot password and submit your e-mail address. A new password will be sent to your e-mail address immediately.BLINK1.1_USA_V1_2013_08_16.indd   32-33 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHViewing CameraWhen I am in “remote mode”, the video stops after 5 minutes. How do I view for longer?When you are accessing your camera via a network different from your home network (over internet) your video times out after 5 minutes. You can click on the Camera again from the Android™/iOS application to start streaming again. If you are accessing from your web-browser, then you can press on the Reload button to start viewing your camera video stream again.Connectivity IssuesMy Phone application displays the following message:“Unable to connect to BMS server”.1. Check the Wi-Fi network strength.2. Check if you are connected to internet by starting the phone browser and going to a website like www.google.com.3. Try again if you are successful connecting to internet.Setting Up While I am adding a new camera to my account, I am not able to nd any cameras to add.If you are trying to add a camera which has previously been added into your account / another account, you will rst have to reset the camera. This can be done by pressing and holding the RESET button at the bottom of the camera for 6 seconds.General What are the supported browsers for accessing from my PC/Mac®?On PC and Mac®, we recommend to use Google Chrome. However the following browsers are also supported:PC: Internet Explorer 8 and above. Mac®: Safari.Connectivity IssuesI am having problems to access the camera from remote PC or from my 3G phone.Please check your home Wi-Fi router settings and enable UPNP on your router for better performance to stream to a remote device. If you have multiple Wi-Fi routers at your home, please congure your camera to connect to the router which has the Broadband / line connection.General What is the signicance of LED blinking?A blinking LED indicates the following status:Fast blinking: Your camera is in setup mode. You can add the camera to your account in this mode. Out of the box, the camera is in setup mode. To reset to setup mode, press and hold the RESET button on the bottom of the camera untill you hear a long beep.Slow blinking: The camera is either connecting to the router or lost the link to the router. Please ensure that the camera is in the Wi-Fi signal range. LED is stable: The camera is connected to the Wi-Fi network.Help34 Help 35BLINK1.1_USA_V1_2013_08_16.indd   34-35 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHAPP I am not able to nd the iOS application in the App StoreSM.This is a known issue for some users using iOS version 6.0.1. Please use the following link on your iPad browser to download the application:https://itunes.apple.com/us/app/monitor-everywhere/id577753318?mt=8&uo=4General Which platforms are supported for accessing my camera?Windows® XP SP3 or aboveMac iOS version 10.7 or aboveInternet Explorer® version 8.0 or aboveFirefox® version 11.0 or aboveChrome™ version 18.0 or aboveSafari® version 5.1 or aboveJava™ version 7 or aboveAndroid™ version 2.3.6 or aboveiPhone®/iPad® iOS version 4.3 or aboveGeneral I do not hear the sound when I am accessing a remote camera.You can tap on the speaker icon in the video stream screen to hear audio. By default the audio is not ON when you are accessing a remote camera.General What is the meaning of “Local Camera” and “Remote Camera”?When you are accessing your camera from the same wireless network (Home) in which it is congured, it is a local camera. When you are accessing your camera away from your home it is a remote camera. You may be using 3G or Wi-Fi connection outside of your home.Help36 Help 37Connectivity IssuesI am not able to access my camera.Please check if the camera is within Wi-Fi range. If the LED on your camera is slow blinking, please try to move the camera closer to the router for better Wi-Fi range and try again.Setting Up During setup on device for Android™ and iOS, during the last step I am not able to nd my camera and the setup fails.Please reset the camera to setup mode and try again. Press and hold the RESET button on the bottom of the camera untill you hear a long beep. Wait for a minute for the camera to restart. The camera LED is blinking fast, indicating that it is in setup mode. Now restart the setup from your Smartphone again.Connectivity IssuesEven though I am accessing my camera from the same Wi-Fi network, I still nd my camera is shown as remote. I can only access it for 5 minutes at a time.Please check your wireless router settings. In routers like Buffalo there is an option called Wireless Isolation. Please disable this option.Camera When I try to view the camera, I get a prompt for camera rmware upgrade. What should I do?Please upgrade your rmware. This takes around 5 minutes. We push upgrades from time to time to improve the camera features.BLINK1.1_USA_V1_2013_08_16.indd   36-37 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHHelp38 Help 39General I am not able to access my cameras on Internet Explorer®. I am using Internet Explorer® version 6 OR version 7.You need to be on Internet Explorer® version 8.0 or above.Please upgrade your browser. You can also use Google Chrome™ to access.Setting Up When I am using an iOS device to setup the camera for rst time use, in the step where I try to connect to Camera-XXXXXX in the Wi-Fi settings, I get an error saying “Cannot connect to Camera-=XXXXXX”.This is a known issue for some iOS users. Please try to connect again. This time you should be able to connect.General How do I nd information which version of APP I am running?When you are viewing your camera, you can tap on the GEAR icon to go to the camera settings page. Select the Information option to view the APP and Camera versions.Features What does the message  “PAN TILT disabled because of network speed” mean ?When your network speed is low, the PAN and TILT is disabled. You can see the message on the application screen when this occurs.General I am having problems to access my cameras from Internet Explorer. What should I do ?The following links take you to the troubleshooting guide for Internet Explorer related issues.https://monitoreverywhere.com/BMS/troubleshoot.jsp?nojavaiehttps://monitoreverywhere.com/BMS/troubleshoot.jsp?javadisabledieGeneral I am having problems to access my cameras from Google Chrome™. What should I do ?The following links take you to the troubleshooting guide for Google Chrome™ related issues.https://monitoreverywhere.com/BMS/troubleshoot.jsp?nojavachhttps://monitoreverywhere.com/BMS/troubleshoot.jsp?javadisabledchGeneral I am having problems to access my cameras from Safari on Mac®. What should I do ?The following links take you to the troubleshooting guide for Safari on Mac®.https://monitoreverywhere.com/BMS/troubleshoot.jsp?javadisabledsfhttps://monitoreverywhere.com/BMS/troubleshoot.jsp?nojavasfBLINK1.1_USA_V1_2013_08_16.indd   38-39 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHHelp40 Help 41Features How many users can access the camera at one time ?1. If you are accessing in Local mode (your Smartphone/PC is connected to the same network as your camera), up to four users can view your camera at the same time and a remote user is not allowed. Remote users trying to access the same camera will get a ‘camera busy’ notication.2. If you are accessing in Remote mode (from an outside network different from where you have your camera, e.g. 3G or your ofce network), only one remote user plus two local users are allowed to access the same camera. Note that when one user is accessing the camera from Remote mode, other users trying to access the same camera through remote networks, will get a ‘camera busy’ notication.General How do I download the APP for Android and iOS devices ?Android:- Open Google Play APP on         your Android device. - Select Search- Type “ Monitor Everywhere”- The results will have Monitor  Everywhere APP by Binatone- select to install itiOS Device:- Open iOS APP Store- Select search- Type “ Monitor Everywhere”- The results will have Monitor   Everywhere APP by Binatone- select to install itFeatures I am having problems with PAN/TILT. The camera seems to move much later after I have pressed on the PAN buttonThis is usually caused when you are using the PAN/TILT feature and the network bandwidth / connectivity is not good. This might occur when you are accessing your camera in Remote mode.To improve performance you can switch High Quality video mode (white HQ color) to Low Quality video mode (gray HQ colour). You can select the HQ button when you are viewing your camera.BLINK1.1_USA_V1_2013_08_16.indd   40-41 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design Limited42 43What will BINATONE do?BINATONE or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.What Other Limitations Are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.General Information42 General Information 43ENGLISH7.  General InformationIf your product is not working properly....1.  Read this User’s Guide.2.  Contact Customer Service at: US and Canada 1-888-331-3383Consumer Products and Accessories Limited  Warranty (“Warranty”)Thank you for purchasing this Motorola branded product manu-factured under license by Binatone Electronics International LTD(“BINATONE”).What Does this Warranty Cover?Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product (“Product”) or certied accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable. Who is covered?This Warranty extends only to the rst consumer purchaser, and is not transferable.BLINK1.1_USA_V1_2013_08_16.indd   42-43 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design Limited44 45Abuse & Misuse. Defects or damage that result from:  (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certied Products or Accessories or other peripheral equipment are excluded from coverage.Unauthorized Service or Modication. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modication in any way by someone other than MOTOROLA, BINATONE or its authorized service centers, are excluded from coverage.Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.Communication Services. Defects, damages, or the failure ofProducts or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.General Information44 General Information 45ENGLISHSome jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specic legal rights, and you may also have other rights that vary from one jurisdiction to another.Products covered Length of CoverageConsumer Products One (1) year from the date of the products original purchase by the rst consumer purchaser of the product.Consumer Accessories Ninety (90) days from the date of the accessories original purchase by the rst consumer purchaser of the product.Consumer Products and Accessories that are repaired or replacedThe balance of the original warranty or for Ninety (90) days from the date returned to the consumer, whichever is longer.ExclusionsNormal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.BLINK1.1_USA_V1_2013_08_16.indd   44-45 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISH46 47FCC and IC regulationsFCC Part l5This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•  Reorient or relocate the receiving antenna.•  Increase the separation between the equipment and receiver.•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•  Consult the dealer or an experienced radio/TV technician for help.Changes or modications to this equipment not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this equipment.General Information46 General Information 47How to Obtain Warranty Service or Other Information?To obtain service or information, please call:       US and Canada 1-888-331-3383You will receive instructions on how to ship the Products orAccessories at your expense and risk, to a BINATONE Authorized Repair Center.To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.These terms and conditions constitute the complete warrantyagreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent, employee or staff of BINATONE, that may have been made in connection with the said purchase.BLINK1.1_USA_V1_2013_08_16.indd   46-47 16/8/13   2:09 PM
created by:  Pro. Q.C. Systems Design LimitedENGLISHGeneral Information48 Technical Specications 49Le présent appareil est conforme aux CNR d’Industrie Canadaapplicables aux appareils radio exempts de licence.L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.This Class B digital apparatus complies with Canadian ICES-003.Cetappareilnumérique de la classe B est conforme à la norme NMB-003 du Canada.8.  Technical SpecicationsCamera UnitWi-Fi     802.11 b/g/nImage sensor  Color CMOSLens    f = 3.3mm, F = 2.95  IR LED    8 pcsPower Adapter:  By   Ltd.Input     100-240 VAC, 50/60 Hz, 300mAOutput     5 V DC, 1000 mATo ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The Parent and Baby unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.This Class B digital apparatus complies with Canadian ICES-003.WARNINGChanges or modications to this equipment not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment.Industry CanadaOperation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.The term “IC: “ before the certication/registration number only signies that the Industry Canada technical specications were met.This product meets the applicable Industry Canada technicalspecications. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.BLINK1.1_USA_V1_2013_08_16.indd   48-49 16/8/13   2:09 PMTen Pao International
Manufactured, distributed or sold by Binatone Electronics International LTD., ofcial licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Mac, Mac OS, iPhone, iPad and Safari are the trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Play and Chrome are trademarks of Google Inc.  Wi-Fi is a trademark of the Wi-Fi Alliance. Windows XP and Internet  Explorer are trademarks of the Microsoft group of companies. Oracle and Java are registered trademarks of Oracle and /or its afliates. All other trademarks are the property of their respective owners.   © 2013 Motorola Mobility LLC.All rights reserved.Version  .0Printed in ChinaBLINK1.1_USA_V1_2013_08_16.indd   50116/8/13   2:09 PM

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