Bernafon FURITE1 Hearing Aid Device User Manual

Bernafon AG Hearing Aid Device

User Manual

VÉRITÉReceiver-in-the-earINSTRUCTIONSFOR USE
3TABLE OF CONTENTSInstrument overview 7Ear piece overview 8ON/OFF 9Placement 10Removal 12Change programs 13Telephone calls 14Battery indicator 16Maintenance 17Battery exchange 21Battery information 22Optional accessories 24
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5Troubleshooting 26Safety guidelines 29Environmental protection 33Interference 34Product approval, precautions and markings 35Information to the user regarding the radio communication part of the device 36Declaration of conformity 38International warranty 40Your program conguration 41Repair 43
6Congratulations on the purchase of Vérité from Bernafon. Please take the time to read the entire contents of this booklet before using your new hearing instruments. It contains instructions and important information about your hearing instru-ments and batteries.
7Instrument overview1 Program button2 Connector plug3 Wire4 Left/Right indicator5 Speaker6 Speaker unit size marking1237645891012117 Shell8 Battery drawer9 Wind lter10 Housing11 Ear Grip12 NoWax lter
8Domes, Micro Molds and Power Molds are ear pieces used to secure the speaker unit in your ear canal and to protect the sound outlet (20) from wax. The Micro Mold has a marking (21) (red = right; blue = left). The marking should point upward in the ear canal. The removal tab (22) is for easy removal.Ear piece overviewOpen Dome Tulip DomeMicro Mold212022Power Mold202020
9On: Close the battery compartment completely until a click is felt. The hearing instrument will then make a long beep.Off:Open the battery door slightly with your nger until a click is felt. Keep your instruments switched off when not worn.For protection, place them in the product case. Note: Never force the battery drawer open or closed.On/Off
101) Look for the side marking: left = blue; right = red.2) Position the instrument behind your ear. 3) Then grasp the speaker unit between thumb and index nger. The dome or Micro Mold should point towards the ear canal opening. Gently push the speaker unit into your ear canal, until the wire sits ush against the side of your head.Placement
11If you have an Ear Grip attached to the speaker, gently push it into your ear as shown.When looking in the mirror the device should be almost invisible.Note: Do not force the speaker too deeply in your ear canal. Do not apply grease or oil on the ear piece as this may damage the speaker.
12To remove the speaker unit, grasp the wire withthumb and index nger. Do not pull on the Ear Grip. Gently pull the speaker out of your ear. Important: Do not remove by pulling on the instrument, as the speaker unit may be damaged at the connector.If the dome is not correctly attached and falls off in the ear canal, please see your medical practitioner.Removal
13Change programsYour hearing instruments may have up to four listening programs. Use the push button to change between these programs. When the hearing instrument is turned on, it will automatically be in program 1. Your hearing instru- ment will beep in the following sequence when you move between programs:Move to program 1: one beepMove to program 2: two beepsMove to program 3: three beepsMove to program 4: four beepsNote: Not all ttings will result in 4 programs;your individual setting may have less.
14If you have an Open Dome or a Tulip Dome, place the telephone directly on the ear as you wouldnormally.If you have a Power Dome or a Custom Mold hold the tele- phone higher up towards the top of the ear so the telephone sound outlet is close to the microphone. To avoid whistling, keep the phone at an angle relative to the head (see picture).Auto PhoneThe hearing instrument has an Auto Phone func-tionality. When the hearing instrument is close to a telephone receiver, the Auto Phone will acti-vate a phone program. Telephone calls
15When you end your telephone conversation, the hearing instrument will automatically return to the previous program. Not all telephones can activatethe Auto Phone. The telephone receiver may need to have a special magnet tted. Please follow the separate instructions for mounting the magnet, which is available from your hearing care profes-sional.Auto Phone warningIf you use an Auto Phone magnet: Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately. Do not wear the magnet in a breast pocket and always keep it 30 cm away from active implantable devices. Preferably, use the telephone with the magnet on the opposite side from a pacemaker or other active implants. Keep the magnet 30 cm away from credit cards and other magnetically sensitive devices.
16Battery indicatorWhen the battery is about to run out,the instrument will beep at regular intervals.This warning indicates that the batteryshould be replaced soon.
17MaintenanceGeneral· Do not wash the instrument or the speaker unit· Do not use without a dome or a Micro Mold· Do not remove the speaker unitTreat Vérité like other delicate electronic devices;for details see «Safety Guidelines» (page 29).Cleaning the domeClean the speaker unit and dome after use with a dry cloth. If you nd earwax remaining on the dome, exchange it.Changing the domeExchange the domes of your hearing instrument with every battery change.
181) Hold the speaker unit rmly. 2) Grasp the dome with the ngertips of the opposite hand and pull it off.3) Wipe the speaker unit with a dry cloth to make sure it is free from earwax.4) With clean hands, take a fresh dome out of the package and push it onto the speaker unit as far as it will go. Make sure that the dome seats fully on the speaker unit. If the dome is not correctly attached and falls off in the ear canal, please see your medical practitioner.
19Cleaning the Custom Mold Clean your Custom Mold after every use by wipingit with a dry cloth. In most cases, there is a holethrough the Custom Mold (below the speaker unit).This is the vent. If the vent is plugged with wax, insert the cleaning tool (supplied) from the opposite end (nearest the speaker wire), and push through to remove the wax.Replace the wax protection (WaxStop)whenever needed following this procedure:1) Take the stick with the new WaxStop on it (1). On the opposite end is a removal socket for the used WaxStop (2).12
202) Insert the removal part (2) into the opening of the used WaxStop and pull it slowly out. Keep the stick straight.3) To insert the new WaxStop turn the stick around and place the new lter in the sound outlet and gently remove the stick.4) WaxStop cannot be reused; throw the stick away.
21Battery exchangeYour hearing instrument needs a size 312 battery.To insert a new battery:1) Use your ngernail to gently swing the battery drawer fully open, but do not force it.2) Take out the used battery.3) Remove the sticker from the new battery (if applicable).4) Place the fresh battery into the drawer with the at, smooth side up (“+” sign) as shown in the drawing.5) Close battery drawer securely.Note: Vérité will not work if the battery is inserted incorrectly and can be damaged by doing this. Correct battery insertion is very important.
22Battery information· Battery life will vary with conditions of use. Ask your hearing care professional for more information.· Always keep spare batteries on hand. These are available from your hearing care professional.· A used battery should be replaced immediately.· If you are not going to use your hearing instru-ments for a few days, remove the batteries.· Only use batteries recommended by your hearing care professional, since poor quality batteries can produce a harmful substance.· At bedtime, or at times when you are not wearing your hearing instrument, open the battery drawer fully. This may help to conserve battery power and reduce the impact of moisture.
23· If the hearing instrument will be stored for a long period of time, be sure to remove the battery. Keep the instrument in a place where it will not be exposed to heat or moisture.· Any moisture found on a battery should be wiped off immediately, with a soft cloth.· Used batteries should be returned to your battery supplier or hearing care professional for disposal.· Never dispose of batteries by burning them. There is a risk that they may explode and cause injury.· Never dispose of batteries with household waste. They cause environmental pollution.Note: Always remove zinc-air-batteries before drying your hearing instrument with the help of a drying kit. Drying out zinc-air batteries shortens their life time.
24You may have chosen to purchase one of Vérité’s two options:Remote control – can operate both volume and program changes. Ask your hearing care pro-fessional for a demonstration. See the separate instruction booklet for complete operating instructions.Optional accessories
25SoundGate (wireless communication interface) – can operate volume and program changes and also connects to sound equipment (MP3 players, computers, cell phones, GPS, etc.) either through Direct Audio Input (DAI) or through a BluetoothTM communication link. See the separate instruction booklet for complete operating instructions.
26TroubleshootingDomes Custom Molds Symptom Potential solution Symptom Potential solutionNo or too little soundDome blocked by earwax Exchange domeNo or little sound Mold blocked by earwax Clean mold with dry cloth and replace wax lter Battery low or dead Exchange battery Wax lter blocked by earwax Replace wax lterDome fell off during removalDome was not sitting correctly on speaker unitCarefully remove dome if you cannot reach it contact your medical professional Battery low or dead Change batteryDevice beeps Low battery Change batteryDevice whistles Mold not fully inserted Reposition
27Domes Custom Molds Symptom Potential solution Symptom Potential solutionNo or too little soundDome blocked by earwax Exchange domeNo or little sound Mold blocked by earwax Clean mold with dry cloth and replace wax lter Battery low or dead Exchange battery Wax lter blocked by earwax Replace wax lterDome fell off during removalDome was not sitting correctly on speaker unitCarefully remove dome if you cannot reach it contact your medical professional Battery low or dead Change batteryDevice beeps Low battery Change batteryDevice whistles Mold not fully inserted Reposition
28Generic issuesNo sound Device mutedPress button on remote control for 3 seconds to unmute Device off Switch on Speaker blocked Consult hearing care professional for changing
29Safety guidelinesHearing instruments and batteries can be dan-gerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.Familiarize yourself completely with the followinggeneral warnings before using your hearing instru-ments.· Hearing instruments should be used only as directed and adjusted by your trained hearing care professional. Misuse or improper adjust-ments can result in sudden and permanent hearing loss.· Hearing aids will not restore normal hearing or prevent hearing loss resulting from organic conditions.· Never allow others to wear your hearing instru-ments, because they are adjusted for your hear-ing requirements and may permanently damage another person’s hearing.
30· A slap to your ear while wearing the instrument could be harmful. Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football etc.).· Be aware that use of a hearing instrument may cause excess earwax to build up in the ear canal which may require removal by a trained medical professional.· In rare cases, a hearing aid or earmold may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur.· A hearing aid or earmold is a custom-made prod-uct. If you experience discomfort or irritation of your ear, please see your hearing specialist immediately for modication of the instrument or earmold at the point of irritation.· Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury.
31· Discard batteries and keep them out of sight of infants, small children, persons of mental inca-pacity or pets.· Clean your hearing instruments and their parts on a regular basis only with products that are recommended by your hearing care professional. Microorganisms from unclean instruments may cause skin irritations.· Be careful with leaking battery liquid, as it is a hazardous substance.· Never try to recharge non-rechargeable batteries.· Never change the battery or adjust the controls of the hearing instrument in front of infants, small children and persons of mental incapacity.· Never put your hearing instrument or batteries in your mouth, they could easily be swallowed.· Keep batteries away from medications. Batteries are easily mistaken for pills.
32· In case a battery or hearing instrument is swallowed, see a doctor immediately.· Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you circulate in trafc or otherwise depend on warning sounds.· Trafc or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you.· Never insert cleaning tools into the sound outlet or microphone inlet. This could damage the hearing instruments.
33Environmental protectionThis device contains electronic components. Therefore the Directive 2002/96/EC on waste electrical and electronic equipment applies.Help to protect the environment by not disposingof your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hear-ing care professional for disposal.
34InterferenceYour hearing instrument has been thoroughly tested for interference according to stringent inter-national standards. However, new technological developments constantly create new products and some may emit electromagnetic radiation causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, computerized tomog-raphy (CT scans), etc.Your hearing instruments are designed to complywith the most stringent Standards of International Electromagnetic Compatibility. However, your hearing instrument may cause interference withother medical devices. Such interference can alsobe caused by radio signals, power line distur-bances, airport metal detectors, electromagnetic elds from other medical devices and electrostatic discharges.
35Product approval, precautions and markingsThe hearing instrument contains a radio trans- mitter using short range magnetic induction tech-nology working at 3.84 MHz. The magnetic eld strength of the transmitter is < -42 dBμA/m @ 10m.The emission power from the radio system is well below international emission limits for human exposure. For comparison, the radiation of the hearing instrument is lower than unintended electromagnetic radiation from for example halo-gen lamps, computer monitors, dishwashers etc. The hearing instrument complies with international standards concerning Electromagnetic Compability.Due to the limited size available on the instruments all relevant approval markings are found in this document.
Bernafon AGVE 505Statement of compliance:This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection 36FCC ID U6XFURITE1IC: 7031A-FURITE1Information to the user regarding the radio communication part of the device
37against harmful interference in a residential instal-lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interfer-ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be deter-mined by turning the equipment off and on, the user is encouraged to try to correct the interfer-ence by one or more of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.– Consult the dealer or an experience radio/TV technician for help.Caution: Changes or modications not expressly approved by Bernafon AG could void the user’s authority to operate the equipment.
38Declaration of conformityThis device is in conformance with the require-ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certied by applying the following marking:This device complies with the essential require-ments of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunica-tions terminal equipment, R&TTE. It operates as an inductive application in a harmonized frequency band according to the Commission Decision 2008/432/EC and may be used in all member states of the EU and EFTA. This is certied by applying the following marking:
39Declaration of conformity is available at:Bernafon AGMorgenstrasse 1313018 BernSwitzerland
40International warrantyYour hearing instruments are covered by a limitedwarranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc.This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing instruments have been repaired by nonauthorized service personnel.Please review your warranty with your hearing care professional and make sure that your warranty card is completed correctly.
41Your program configurationYour hearing instruments are programmedthe following way:Program Beeps Function1 12 23 34 4Right and left instruments synchronized.When this feature is active, changes made to one instrument are automatically made in the other through a wireless communication link.M Active M Inactive
42Data logging and learningThe data logging and learning features store information relating to the use of your hearing instruments such as changes made to the volume control and the push button. This information can be used by the hearing care professional to further adjust your hearing device to your individual needs. If you do not want this feature to be active, please ask your hearing care professional, to switch it off.
43If your hearing instrument requires repair, youshould contact your hearing care professional.Place stamp with dispenser name and address here:Repair
44Notes
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Manufacturer:Bernafon AGMorgenstrasse 1313018 BernSwitzerlandPhone +41 31 998 15 15Fax +41 31 998 15 90www.bernafon.comBernafon Australia Pty. Ltd. 12/97 Castlemaine StreetMilton QLD 4064AustraliaFreecall 1800 809 111Phone +61 7 3250 0300Fax +61 7 3250 0372www.bernafon.com.auBernafon, LLC200 Cottontail Lane, Bldg. BSomerset, NJ 08873USAPhone +1 888-941-4203Fax +1 732-560-4877www.bernafon-us.comBernafon Canada Ltd.500 Trillium Drive Unit 15Kitchener, Ontario N2R 1A7CanadaToll free 1 800 265 8250Phone +1 519 748 6669Fax +1 519 748 9158www.bernafon.caBernafon UK Cadzow Industrial EstateLow Waters Road HamiltonML3 7QE ScotlandPhone +44 1698 285 968Fax +44 1698 421 456www.bernafon.co.ukBernafon New Zealand Ltd.Level 1, Building F27-29 William Pickering DriveAlbany, Auckland 0632New ZealandFree Call 0800 442 257Phone +64 9 920 42 40Fax +64 9 920 42 43www.bernafon.co.nzwww.hear-it.orgFor more information about hearing and hearing loss01.09/BAG/956-79-310-00/subject to change

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