BLU BLUVIVOLTE Smart Phone User Manual

CT Asia Smart Phone

User manual

1 VIVO LTE USER MANUAL
2 Table of Contents Safety Information ............................................................................................................................... 4 Appearance and Key Function ............................................................................................................. 7 Introduction ......................................................................................................................................... 9 Call Functions .................................................................................................................................... 10 Notifications Bar ................................................................................................................................ 12 Contacts ............................................................................................................................................. 14 Messaging .......................................................................................................................................... 17 Bluetooth & Wi-Fi ............................................................................................................................. 18 Downloads ......................................................................................................................................... 21 Chrome .............................................................................................................................................. 22 Gmail ................................................................................................................................................. 24
3 Play Store ........................................................................................................................................... 24 Camera .............................................................................................................................................. 25 Gallery ............................................................................................................................................... 26 Music ................................................................................................................................................. 28 FM Radio ............................................................................................................................................ 29 Sound Recorder ................................................................................................................................. 31 File Manager...................................................................................................................................... 32 Calendar ............................................................................................................................................ 33 Alarm Clock ........................................................................................................................................ 34 Settings .............................................................................................................................................. 35 Storage ............................................................................................................................................... 40 Troubleshooting ................................................................................................................................. 41
4 Safety Information Please carefully read the terms below: Use Safely Do not use the phone in situations where it might cause danger. Transportation Safety Please observe all transportation laws and regulations. Please drive with both hands on the wheel. PLEASE DRIVE RESPONSIBLY - DO NOT TEXT AND DRIVE Hospital Safety Please follow hospital rules and limitations. Please turn off your mobile phone when near medical instruments. Airport Safety Remember to follow all airport and flight safety regulations. Please do not use your phone during flight. Chemical Warning Do not use your mobile phone around fuels or chemicals.
5 Temperature Warning Do not subject your phone to extreme temperature conditions. Water Hazard Your phone is not waterproof. Keep your phone away from water or liquid to avoid damage. Emergency Calls Make sure your mobile phone is switched on and in a service area. In home screen, tap the phone key and dial the emergency number. Accessories and Batteries Use only Blu authorized batteries and accessories. Information Backup Remember to keep a written record of all important information. Battery Safety and Precautions - For better performance and longer battery life, it is recommended that you charge the battery fully before using the mobile phone for the first time. - The optimum performance of a new battery is typically achieved after two or three complete charge cycles. Note: Keep in mind that continuous overcharging will affect long term battery life. - While charging, keep the mobile phone out the reach of children. - Store the battery in a cool and dry place away from direct sunlight and water.
6 - Do not expose batteries to extreme temperatures (below -8°C (18°F) or above 43°C (110°F). - Immediately stop using the battery if it produces an odor, cracks and leaks, overheats, distorts or has any other type of physical damage. - Avoid using the charger near or around liquids. If the charger comes in contact with water or any liquids, immediately unplug it from the outlet to reduce the risk of overheating, charger malfunction, electric shock or fire. Warning: Please be careful with the disposal of used batteries. Do not throw away batteries with daily waste. Please follow local environmental laws and guidelines for proper waste disposal. Cleaning and Maintenance - Avoid using the handset and accessories in excessively moist areas to avoid malfunction. - Use a soft, dry cloth to clean the handset, battery and charger. - Do not use alcohol, thinner, benzene or any other solvent to clean the handset.
7 Appearance and Key Function Volume Power Back Home Recent Front Camera
8 Rear Camera Flash Speaker (Provides brightness in low light areas)
9 Introduction Installation of the SIM Card Warning: Please keep the SIM card out of the reach of children. The SIM card and its contact are easily damaged due to scratching or bending. Please use caution when carrying, installing, or taking out the SIM card. Note: Please contact your cellular phone service provider directly to obtain your SIM card. To insert SIM card: Please ensure you have a micro SIM available. 1. Remove the SIM tray with the tool provided. Insert the SIM card. 2. Insert the SD card (For additional storage capacity). 3. Insert the SIM tray and power on the phone.
10 Power On and Off On - Please ensure the SIM card has been properly inserted into the phone. Long press the Power key to switch the phone on. Off - In standby mode, long press on Power key until an options menu appears. Select Power Off in the menu and confirm in the pop-up prompt to switch off the phone. Security You may set a security lock feature as a security measure for the phone. For further information regarding password locks, password revision and other functions please enter into the security option in system settings. Call Functions At the dial keyboard, enter the phone number and then click the dial key. If dialing an extension, you may click the dial pad icon in the bottom of the screen to open the interface and enter the number of the extension. You may also press and hold the 0 key to add a (+) sign when adding an international dialing prefix.
11 Call Logs Every telephone number called and received will be saved in the phones call log. All numbers in the call log can be dialed directly by clicking the dial icon on the screen. When the number appears on the list, click it to view details. To clear the call logs, press the menu key and select delete. You may remove one or multiple calls. Call Log History
12 Call Options There are different options that can be used in the call log and dialing interface. You may press the menu key while in the dial interface and adjust call settings. In the call logs, you may press browse through contacts list or set default contact resources. Notifications Bar The notification bar is located on the top of the screen which contains useful and important information regarding your phone and the applications that are installed. On the notification bar, several icons will appear such as signal bar, battery indicator, data indicator, Bluetooth and Wi-Fi. You may slide the notification bar down with your finger to display any pending notifications or actions.
13 Notification Settings The notification settings window provides shortcuts to different phone settings for quick access. Click on any of the shortcut notification icons to power on or off. Note: To clear notifications, drag down the notification bar and click the clear notification icon on the upper right hand part of the screen (3 horizontal lines). The notification settings menu is located by dragging down the notification bar and is located on the upper right hand part of the screen next to the clear notification icon. Pending Notifications and Applications Quick Notification Settings Clear Notification and Quick Settings menu buttons
14 Contacts Enter: Click on the applications menu and select contacts.  The default display is the phone contacts and SIM card contacts.  The contacts are organized alphabetically by default. Click the Search icon to enter the contact search interface. Any numbers or letters associated with any of the contacts saved in the list will be shown in the search results. Add New Contact Add Contact Search
15  Click the add contact icon (+) to add contact.  Select to save your contacts to your Google account, the phone or the SIM card.  You may enter different contact details which include adding a picture, name, telephone number, group, address, and email among other options.  Click to save contact. Contact information entry field
16 Delete Contact  Click on the Contacts icon to enter the phonebook.  Click the More icon to access the Contacts menu.  Click on Delete Contact and scroll to select which contact(s) you wish to delete. Note: You may also search for an individual contact in the phonebook. Once the contact is found click the contact name to enter the contact profile, press the menu key to bring up the contact menu and select delete to eliminate from the phonebook. Import / Export Contacts The phone allows you to import and export contacts to synchronize information between different storage types that include the SIM card, Gmail account and your phone. To import or export contacts: 1. Press the Contacts icon to enter the phonebook. 2. Press the more icon and select Import / Export 3. Select the source you want to copy the contacts from. Once selected click next and select the destination where you want the contact to be copied to then select the desired contacts to be copied.
17 Messaging You may use this function to exchange text messages and multimedia messages with your family and friends. The messages to and from the same contact or phone number will be saved into a single conversation so you may see the entire message history conveniently. Send an SMS Application Menu » Messaging » New message (or shortcut icon)  Click the contact icon to enter text message recipient  Compose Text Message and click Send Send an MMS When creating message, the default message style is SMS. The message will automatically convert to MMS when adding an attachment or when surpassing 10 pages of SMS messages.  Click the attachment icon in the messaging interface.  Click to add attachments and create an MMS message.
18 Bluetooth & Wi-Fi Bluetooth is a short-range wireless communications technology that devices can use to exchange information and connect to different types of devices which include headsets and other devices. Power on Bluetooth Attachment button Text message entry field Add Recipient
19 Settings » Bluetooth and select to power on Bluetooth.  The Bluetooth icon will appear in the notification bar. The Bluetooth will then start to scan for all devices within its range and will display all available devices in a list.  In Bluetooth settings, all the devices found will displayed in a list. Once the device has been identified, click on it to connect. List of available Bluetooth devices Note: The maximum detecting time of the phone is 2 minutes.
20 Power on Wi-Fi Settings » Wi-Fi and select ON to power on Wi-Fi  Click on the desired Wi-Fi network to be connected. Note: Unsecured networks can be connected to directly - secured networks require a password or credentials prior to connection. To display advanced options, click on the available option tab. List of available networks and the network connection screen
21 Downloads The download section of the phone keeps sorted all of the files that have been downloaded on the phone. The section can display the download by date or by size. To clear the file from the list, click on the box to the left of the file and then select the delete icon. Downloads may be sorted by name, date, and size
22 Chrome Menu Functions Bookmarks • Click the save to Bookmarks option to save to Bookmarks. History • Show your browsing history. Settings Sign in to Chrome: Sign in to get your tabs, bookmarks, history, and other settings on all your devices. Search engine: Select to search engine.
23 Click menu to access the internet browser options
24 Gmail Gmail is Google’s free email service. To access the Gmail program, click the applications menu and click on the Gmail icon and either sign in with your existing account or follow the instructions to create a new account. Note: In order to keep accounts streamlined with Google services, your Gmail account user name and password will be used for some Google programs which include: Google Play Store, Google Drive, Google Photos, Google +, Google Calendar, and Google Wallet. Play Store Google Play allows you to download music, movies, and games directly to your device. To access the Google Play Store, click on the applications menu and then the Play Store icon. Note: You need to log in to your Google account when configuring the phone for the first time.
25 Camera Prior to use: Insert SD card before using the camera or video camera. All photos or videos taken by the phone are typically stored in the memory card for large storage capacity of images and videos. Open Camera Click the Applications Menu » Camera  Switch to video mode if you want to record videos. Take Pictures Aim the object that the picture will be taken.  Press the Shutter button on the screen to capture image.  After taking the picture, the file will be saved in the cameras gallery folder.  You can view the photos by clicking the preview box button. You may adjust various settings for the camera by pressing Menu while in the camera interface. When in the standard camera mode, you can switch to video to record or click the gallery preview box.
26 Gallery Open Images Click on the Applications Menu then click on the Gallery icon. Select between Camera & Video Camera Options
27 Share Pictures You may share pictures by sending them through different types of installed applications. You may also send pictures through the MMS message function by attaching a picture and also via Bluetooth. Adjust Image Press Menu and select edit to adjust images. You may select from different effects that may include: Vintage, Black and White, Instant, Latte, Litho, X-Process, Crop, Rotate, Mirror, Straighten, Vignette, Contrast, Exposure, Auto color, Shadows, and Vibrancy. Pictures and videos are stored in separate albums
28 Crop Pictures Click menu and crop to adjust the size of the picture. Once the picture appears, pinch your fingers in or out to adjust the size. To keep proportion, hold down any of the four corners of the image and adjust. Music Open Music Click on the Music icon to open the Music Player Song Status Track Controls Playback Options
29 Set Music Player in the Background Click on the Home key to move the Music Player to the background. You will see an icon on the status bar indicating that the music player is active. FM Radio FM Radio Through this function, you may listen to FM radio on the device. The FM radio uses the wired headphones as an antenna in order to receive signal. Before using this function, connect the original equipment headphones that came with the phone. Open FM radio Press the FM Radio icon to open the application. Click to scan FM channels automatically then click to add any of your favorite radio stations. Music Icon on the notification bar
30 FM Radio as Background Click on the Home key to move the FM Radio to the background. Radio Options Scan
31 Sound Recorder You may send any recorded audio via Bluetooth or MMS and also have the option to make any recorded audio the phones default ring tone. Record  Keep the phone’s microphone near the sound source.  Click the record button to record the audio.  Click the stop button to stop recording the audio. Recording Controls Recording Time
32 Note: All recordings are typically saved in the SD card folder. Please ensure the SD card is installed prior to recording. File Manager The file manager allows you to search and organize your stored phone files conveniently and efficiently through one program. Scroll and search through the File Manager for stored phone files. You may also search or add new folders from the File Manager interface
33 Calendar The calendar helps keep track of your life’s most important moments in one application. Long press the specific day or hour you wish to enter a new event to Enter Calendar information that ranges from Name, Location, Date, and Time among other options
34 Alarm Clock Click on the Clock icon then click the alarm tab to enter the alarm clock interface. This option allows you to add and edit alarms. Click to add, edit or delete alarms Then click on the specific hour and minute to set the alarm.
35 Settings Wireless & Networks Wi-Fi  Settings » Wi-Fi to power on. When on, the Wi-Fi will automatically search for available networks. Any unsecured network can be used directly and any secured network requires a password or credentials prior to connection Wi-Fi beam  Settings » Wi-Fi beam to power on. When on, through wi-fi connection and transmit data Bluetooth  Power on Bluetooth. Once on, Bluetooth will automatically scan for any nearby open devices  Click to connect device Super Power Settings » Super Power to power on, Save battery power by the following ways:  Change screen color to gray scale  Change screen brightness and sleep time  Limit the number of usable apps in home screen
36  Turn off connectivity feature such as Bluetooth and Wifi  Clear background apps SIM cards  Set preferences on how you use SIM(s) inserted in your phone. Data Usage  Mobile and Wi-Fi Data Usage More Wireless & Networks  Tethering, Portable Hotspot, VPN, APN  Airplane Mode Note: When in flight mode, all network connections will turn off automatically. Device Home  Select MYhome. Display  Brightness, Auto rotating screen, Wallpaper, Screen Timeout
37 Sound & notification This option sets the phone ring tone settings for receiving calls and notifications. Some of the settings include:  Vibrate, volume, ring tones, ring tones notification, dial touchpad, and haptic feedback and tones Storage  View the phone memory usage Battery  General power usage Apps  Manage applications - Manage and delete installed applications  Running Applications- Press the ‘Force Stop’ button to stop any of the applications listed and removes from the running apps list. Personal Location  High Accuracy – Use GPS, Wi-Fi and Mobile Networks  Battery Saving – Use Wi-Fi and Mobile Networks  Device Only – Use GPS only to determine location
38 Security Set up basic screen locks: Use slide, pattern, PIN or password to lock the screen.  Pattern: The first time there will be simple unlock instructions and examples. Click “next step” to continue the security pattern step  PIN: Enter PIN number to unlock the screen  Password: Use password to unlock the screen You may stop the security feature at any time. Set up SIM card PIN lock  SIM card PIN (Personal Identification Number) is used to prevent unauthorized use of SIM card. To change a blocked PIN code, you will need to unlock the SIM lock then go to the Change Password screen. The phone will automatically prompt you enter the old PIN code and ask to enter a new PIN code twice. The phone will then prompt you that the change was successful. If you enter the PIN incorrectly three times, the SIM and PIN codes will be automatically locked. You will need the PUK code to unlock the phone which is available through your service provider. If you enter the PUK code incorrectly 10 times, the SIM card will be permanently locked. Please see your service provider for a new SIM card  Password visible – Make the password visible when it’s typed  Use security credentials - Allow applications to visit security credentials or other credentials Accounts  Let you add, and manage supported accounts. Enable your phone synchronize data with the synchronization accounts that you add.
39 Language and Input  Language – Change the language of the phone  Custom Dictionary - Add or delete words to the custom dictionary  Keyboard Settings – Haptic vibration, Haptic tones, Capitalizing, Speech Input, Inputting words, Predictive text function, Auto-Text, Input keyboard method Backup & Reset  Backup Data – Will back up all application data, WLAN passwords, and other settings to Google's servers  Restore to Factory Settings - Clear all data stored System Date & Time  Date and Time adjustment.  Select Date Format - There are 3 kinds of formats you can choose from: Month-Day-Year, Day-Month-Year and Year-Month-Day, and Year-Month-Day which is the default setting Schedule Power On & Off  Schedule power on and off
40 Accessibility  Power button ends call and auto rotate screen  Speak Passwords and large text Printing  You may print files via Cloud Ready printers (Please check Google Cloud Print website for printer compatibility information) Developer Options If the phone does not display Developer options press “build number” seven (7) times in the about phone tab in settings.  The developer option gives access to USB Debugging and other developer options About Device  Phone information status and firmware updates Storage Connect the phone with the USB cable provided. Once connected, a connection interface will appear. In the connection mode interface, select one of the available options to transfer files to your computer.
41 Troubleshooting Below is a list of common problems that may occur when using your mobile phone. Try these easy troubleshooting steps to resolve any type of issues you may encounter. The phone does not power on  Press and hold the power key until the startup sequence appears on the display.  Check the battery level and ensure there is sufficient charge. You may select to transfer files through MTP. For pictures or images, select PTP
42 The phone does not respond after several minutes  Remove and insert the battery – If the phone has an internal battery, please press and hold the power button. The phone powers off by itself  Check if the screen lock of the phone is enabled.  Check if the phone needs to be charged. The battery won’t charge  Check if the battery is already fully charged.  Make sure that the battery is inserted correctly.  Ensure that the battery being used is a BLU approved battery.  Double check if the charger connector is properly connected to the phone. Note: Connect charger only after the battery has been inserted. The standby time is too short  Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls, Maps, etc.).  Batteries typically have to be replaced after a year of use. The phone cannot connect to the network (Voice or Data)  Verify if you have active service with your service provider.  Contact your local network service provider and verify if you are within its network coverage area.
43 The phone displays a SIM Error  Make sure the SIM is properly inserted and in its intended slot.  Make sure that the SIM card is not damaged or scratched. The PIN code was entered incorrectly three times  The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please contact your local service provider to obtain the PUK. I cannot make calls  Make sure that the number you dialed is correct and the dial key has been pressed.  Use the full national area code when dialing out of your area or when abroad, use country-specific international access codes. I cannot receive calls  Make sure that your phone is connected to a network. The caller ID does not display on incoming calls  Contact your local network service provider and verify you have the caller ID feature enabled on your account or verify if the caller may have blocked his number from appearing. The caller cannot leave a voicemail message  Contact your local network service provider and verify if the voicemail service is active on your account or check if the network is busy. The phone does not connect to the internet
44  Ensure with your service provider that your account has the appropriate internet/data plan enabled.  Ensure internet APN settings are configured (Carrier dependent). Text Messages cannot be Sent / Received  Ensure text messaging is enabled with your service provider.  Ensure APN settings are configured (Carrier dependent). The information provided in this user manual is subject to change without notice and BLU Products reserves the right to modify the manual at any given time. BLU Products has made every effort to ensure that this user manual is accurate and disclaims responsibility and liability for any inaccuracies or omissions. Note: Some software, user interface, and internal elements may vary depending on final version.
45 Regulatory Information FCC Rules Compliance (United States Federal Communications Commission) This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user, is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the
46 user‘s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure Information (SAR) This mobile phone meets the government’s requirements for exposure to radio waves. This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg - Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the model phone as reported to the FCC when tested for use at the ear is 0.56 W/kg and when worn on the body, as described in this user guide, is 1.38 W/kg (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.) While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement.
47 The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea/fccid after searching - FCC ID: YHLBLUVIVOLTE For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.0 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 1.0 cm from your body when the phone is switched on. IC Notice This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et
48 (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. IC: 11492A-VIVOLTE IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with minimum distance 1.0 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Cet appareil est conforme aux limites d'exposition DAS incontrôlée pour la population générale de la norme CNR-102 d'Industrie Canada et a été testé en conformité avec les méthodes de mesure et procédures spécifiées dans IEEE 1528 et IEC 62209.
49 Cet appareil doit être installé et utilisé avec une distance minimale de 1.0 cm entre l’émetteur et votre corps. Cet appareil et sa ou ses antennes ne doivent pas être co-localisés ou fonctionner en conjonction avec tout autre antenne ou transmetteur. Additional Information The information provided in this user manual is subject to change without notice and BLU Products reserves the right to modify the manual at any given time. BLU Products has made every effort to ensure that this user manual is accurate and disclaims responsibility and liability for any inaccuracies or omissions. BLU Products makes no commitment to keep current the user manuals, however, does reserve the right to make improvements to the user manual at any given time without notice.

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