BIOTRONIK SE and KG CMSMART CardioMessenger Smart 3G User Manual CM Smart FCC en edited
BIOTRONIK SE & Co. KG CardioMessenger Smart 3G CM Smart FCC en edited
15_CMSmart 3G UserMan
CardioMessenger® Smart
Transmitter for BIOTRONIK Home Monitoring®
Technical Manual
Doc. Id.: tbd_A
Index 399229_ATechnical ManualCardioMessenger® Smart
2
3
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Check the completeness of the delivery. . . . . . . . . . . . . . . . . 5
Where Do I Put the CardioMessenger? . . . . . . . . . . . . . . . . . 6
How Do I Connect the CardioMessenger? . . . . . . . . . . . . . . . 7
How Do I Use the CardioMessenger? . . . . . . . . . . . . . . . . . . . 7
How Do I Turn Off the CardioMessenger? . . . . . . . . . . . . . . . 8
Icons on the CardioMessenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call back function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Error Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Error type A: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Error type B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Error type C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Precautionary Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4Introduction
1Introduction
Introduction1399229_ATechnical Ma nualCardioMessenger® Smart
Dear Patient:
You have received a device with the additional Home Monitoring function by
BIOTRONIK.
How Home Monitoring works
Your device (1) is equipped with a special transmitter. It sends information on your
heart to the transmitter, your CardioMessenger (2), usually at night.
The transmission power from your device is low and does not impair your health in
any way. Its limited transmission range, however, requires the use of the Cardi-
oMessenger.
The CardioMessenger collects the information and transmits it to the BIOTRONIK
Service Center (4) as encoded messages via a mobile connection (3).
Here, the messages are decoded and can be viewed by your physician (5) on a
protected web site.
Based on the information received, your physician can decide if your device is opti-
mally programmed or if the therapy needs adjustments. In this way, Home Moni-
toring serves as a practical diagnostic aid for your physician.
5First Steps
2 First Steps
First Steps2399229_ATechnical ManualCardioM essenger® Smart
Check the completeness of the delivery
Your CardioMessenger is supplied ready for use, and you can operate it immediately
by inserting the power plug into the wall outlet.
However, prior to usage, check the CardioMessenger for any visible damage and
use only an undamaged CardioMessenger.
Return a damaged CardioMessenger to your physician.
Use only the provided original power supply brick (see the technical data).
Other equipment may impair proper functioning of the CardioMessenger and
increase the emitted interference or decrease the CardioMessenger's resistance to
interference.
The delivery includes the following:
The CardioMessenger Smart
The power supply brick with power cord and power plug
Technical manual with quick reference guide
6First Steps
Where Do I Put the CardioMessenger?
Your CardioMessenger has a battery so you can take it along as needed during the
day.
However, it should be placed close to your bed at night for the nightly data transfer
from the device to the CardioMessenger.
The bedside table is therefore the best location for your CardioMessenger, as it
usually meets the following conditions:
• The CardioMessenger is placed on a solid base and cannot fall.
• The distance to the device is less than 2 m (6 feet), so that regular data trans-
mission from the device to the CardioMessenger at night is assured.
• On the bedside table, the icons on the CardioMessenger's display can be read
well so you can verify on a daily basis that it is ready for service.
However, if the bedside table is made of metal, you should not place the
CardioMessenger directly on the table. For example, place a stack of books to
establish a distance of approx. 5 cm between the two so that the metal does not
interfere with the device's data reception.
Please take the following also into consideration:
• Do not place the CardioMessenger next to a television set, microwave oven, or a
similar source of electromagnetic interference.
You may hear noises typical of cellular phones if you place the CardioMessenger
too close to a radio alarm or a television set, for example.
• Do not expose the CardioMessenger to temperatures exceeding 40°C (104°F).
Do not put it in places where it is subjected to direct sunlight and do not put it
directly under a halogen spotlight.
• Do not expose the CardioMessenger to temperatures below 0 C (32 F).
• Protect the CardioMessenger against water and high humidity.
Do not place it in the bathroom.
7First Steps
How Do I Connect the CardioMessenger?
Your CardioMessenger is already pre-installed and supplied ready for use. You can
operate it immediately by inserting the power plug into the wall outlet.
Also consult the included quick reference guide.
However, proceed as follows if the plug has disconnected during removal from the
package or during shipping:
Make sure that the outlet is not connected to a light switch, in order to prevent the
CardioMessenger from accidentally being turned off.
The CardioMessenger now turns on automatically and performs a self-test.
The CardioMessenger is ready for use once the self-test is complete and the
following icons are displayed:
If this is not displayed, please refer to Error Resolution, p. 12
How Do I Use the CardioMessenger?
The CardioMessenger automatically receives the information from your device and
transmits it to the BIOTRONIK Service Center. Therefore, there are only a few points
that you need to consider.
Check once a day whether your CardioMessenger is switched on and ready for use.
This is indicated by the following icons:
If you want to use the CardioMessenger in mobile operation, we recommend that
you make a habit of charging it every night on the bedside table.
1 Connect the small plug (micro USB plug) on the right to the
CardioMessenger.
Make sure that the marking (white arrow) is on the upper side of the
plug.
The connector port is labeled with the following symbol:
2 Insert the power plug into the wall outlet.
8First Steps
How Do I Turn Off the CardioMessenger?
Since the CardioMessenger contains a mobile ("cellular") module, you may need to
switch off the CardioMessenger for safety reasons (e.g., in an airplane).
The use of cellular phones is prohibited in some locations to provide quiet zones
(e.g., in a theater or cinema). The CardioMessenger does not need to be turned off
in such places because it produces no noise.
Press the on/off key for approximately 5 seconds until the display turns off.
The CardioMessenger is switched off.
You can also switch off the CardioMessenger by disconnecting the plug of the power
supply brick from the wall outlet. Pull on the power plug, not the cable.
Note: The functions of your device are not affected by the CardioMessenger at any
time.
Your device remains fully functional even if the CardioMessenger is not ready for
use.
9Icons on the CardioMessenger
3 Icons on the CardioMessenger
Icons on the CardioMessenger3399229_ATechnical ManualCardioMessenger® Smart
The CardioMessenger has the following icons:
1 Operation icon
2 Call back icon
See Call back function, p. 11
3 Information icon
See Error Resolution, p. 12
4 The battery icon is always displayed with 1-3 bars
according to the charging status.
When the CardioMessenger is charging, a battery icon
with a small power plug is displayed.
10 Functions
4Functions
Functions4399229_ATechnical ManualCardioMessenger® Smart
Self-test
The CardioMessenger automatically conducts a self-test after being connected.
If the connection was not established, the information icon flashes.
Additional information can be found under: Error Resolution, p. 12.
1 All icons on the CardioMessenger are displayed.
The CardioMessenger then checks the connection to the cellular
phone network.
2 The operation icon flashes and the battery icon is displayed.
The connection test can take up to 15 minutes.
3 Once the connection is established, the operation and battery icon
remains permanently activated.
The CardioMessenger is now ready for use.
11 Functions
Call back function
With the call back icon, your physician can request you to call him/her. Your physi-
cian can turn on the icon via the cellular phone network. It will then flash for a
maximum of 3 days.
The call back icon flashes if your physician wants you to call. Your physician will let
you know in advance whether he or she intends to use this function in general.
Contact your physician during office hours as soon as you notice that the call back
icon is flashing.
Turning off the call back
icon
To turn off the call back icon, briefly turn off the CardioMessenger.
The CardioMessenger performs a self-test.
The operation and battery icon is then displayed and the call back icon stops
flashing.
However, please do not forget to call your physician.
1 Press the on/off key on the right of the CardioMessenger for approxi-
mately five seconds.
2 The operation icon turns off.
3 Press the on/off key again for approximately five seconds.
12 Error Resolution
5 Error Resolution
Error Resolution5399229_ATechnical ManualCardioMessenger® Smart
If your physician contacts you because device messages are not being received but
your CardioMessenger was ready for use during the period in question, you should
remove possible sources of radio interference from the immediate vicinity of the
CardioMessenger.
Possible sources of interference can be communication devices such as wireless
home network equipment, cellular phones, cordless phones, and their base
stations.
The standard IEC 60601-1-2: 2007 recommends a distance of 3.3 m.
Malfunctions on the CardioMessenger are indicated by the icons.
Error type A:
No power supply The operation icon is not displayed. CardioMessenger is not ready for use.
• Make sure that the micro USB plug is properly inserted in the CardioMessenger.
• Make sure that the power plug is properly inserted into the wall outlet.
• Make sure that the outlet provides an electrical current, for example by tempo-
rarily connecting the bedside lamp to the outlet and turning the lamp on.
If you do not find any errors, contact your physician.
Icon Behavior Operational status
Off Error type A: No power supply
Constantly on Error type B: Self-test failed
Flashing Error type C: No mobile connection
13 Error Resolution
Error type B
Self-test failed The information icon is displayed.
Repeat the self-test because the CardioMessenger did not finish it.
The CardioMessenger is not ready for use.
The CardioMessenger starts and automatically repeats the self-test. After the self-
test has been completed, the CardioMessenger is ready for use.
If the information icon continues to flash, the CardioMessenger is defective. Return
it to your physician.
Error type C
No mobile connection The information icon flashes and the battery icon is displayed. Check the mobile
connection because the CardioMessenger cannot connect to the BIOTRONIK
Service Center.
The CardioMessenger restarts and performs the self-test. It checks the connection
to the cellular phone network. The operation and battery icon is displayed once the
connection test is completed successfully. The CardioMessenger is now ready for
use.
If the CardioMessenger generally cannot connect to the cellular phone network
from positions near your bed, contact your physician.
1 Press the on/off key on the right of the CardioMessenger for approxi-
mately five seconds.
2 Press the on/off key again for approximately five seconds.
Note: The connection test can take up to 15 minutes.
1 Press the on/off key on the right of the CardioMessenger for approxi-
mately five seconds.
2 Put the CardioMessenger in a place with better mobile reception.
Make sure that the distance to the device is still less than 2 m (6 feet).
3 Press the on/off key again for approximately five seconds.
Note: The connection test can take up to 15 minutes.
14 Handling
6 Handling
Handling6399229_ATechnical ManualCardi oMessenger® Smart
The CardioMessenger is intended primarily for continuous operation at home
because it receives information from your device once daily, usually at night, and
forwards it to the BIOTRONIK Service Center.
Make a habit of charging the CardioMessenger at night so that it can be used in
mobile operation during the day.
You can use the CardioMessenger while mobile for up to 48 hours, but note the
following:
• Protect the CardioMessenger from direct contact with water. For example, wear
it under your coat or in a pocket when it rains.
• Do not carry the CardioMessenger inside the breast pocket of your shirt or
jacket, and do not place it directly on your skin.
• Do not bring the CardioMessenger into the vicinity of fire.
• Do not expose the CardioMessenger to temperatures below minus 5 C (23 F).
The battery longevity of the CardioMessenger may decrease at lower tempera-
tures.
• Do not turn on the CardioMessenger if it was recently in a cold environment. Let
it warm up slowly to room temperature, since the resulting condensed water
may harm the electronic circuit.
• Do not operate the CardioMessenger in areas where cellular phones are
prohibited for safety reasons (for example in certain areas of the hospital or in
airplanes).
The CardioMessenger contains a mobile ("cellular") module. In order to prevent any
interference with your device, the prescribed minimum distance between the device
and a cellular phone must also be maintained between the implanted device and the
CardioMessenger.
Unplug the power supply brick of the CardioMessenger during thunderstorms or if
you will not use the CardioMessenger for an extended period of time.
Note: The distance between the CardioMessenger and the device must be at least
15 cm so that the CardioMessenger does not interfere with the device.
15 Handling
Charging
At the very latest, the CardioMessenger must be charged when the battery icon
flashes.
Proceed as follows:
During charging, the individual segments of the battery icon flash alternatingly and
a small power plug is displayed.
The three bars on the battery icon flash successively until the CardioMessenger is
fully charged. Once it is fully charged, all three bars are completely filled. Charging
usually takes no longer than two hours.
If handled properly, the installed battery should supply the CardioMessenger with
48 hours of power even after 500 charging cycles (which is at least two years).
Cleaning
• Keep the CardioMessenger clean and away from dirty or dusty environments.
• Use a soft, lint-free cloth for cleaning.
• Use a cloth wetted with water for cleaning. However, avoid bringing the Cardi-
oMessenger into direct contact with water or solvents.
• Protect the CardioMessenger from direct contact with water.
Note: You should charge the CardioMessenger once before using it for the first
time.
It is also recommended that you operate the CardioMessenger with the power
supply brick on the bedside table to fully charge the battery.
1 Connect the CardioMessenger to the mains supply.
Note: The CardioMessenger can be used with the power supply brick if the battery
is defective.
Even if the battery is completely discharged, the CardioMessenger can still
operate using the power supply brick.
!
!
WARNING
Turn off the CardioMessenger before cleaning it with a damp cloth.
16 Handling
Maintenance
The CardioMessenger is intended for continuous, automatic operation. Once
correctly installed, ongoing maintenance is typically not required.
Disposal
European Directive 2002/96/EC regarding waste electrical and electronic equip-
ment (WEEE) applies to the CardioMessenger and associated power supply brick,
because they contain materials that must be correctly disposed of for reasons of
environmental protection.
If you no longer require the CardioMessenger or it is defective, please return it and
all other supplied parts to your physician.
You can also dispose of the CardioMessenger as electronic scrap according to the
applicable regulations.
BIOTRONIK ensures disposal in accordance with the national versions of the Euro-
pean guideline 2002/96/EC on waste electrical and electronic equipment (WEEE).
17 Precautionary Measures
7 Precautionary Measures
Precautionary Measures7399229_ATechnical Manual CardioMessenger® Smart
The CardioMessenger is a medical product and therefore complies with the strict
requirements for the development, manufacturing, and testing of medical devices.
Please take the following precautions:
Statutory regulations for electrical devices in hospitals require that the
CardioMessenger not be used in areas where cellular phones are prohibited.
Such areas can be identified by the following or similar signs:
Protect the CardioMessenger and the power supply brick from:
• Water and high humidity
• Temperatures above 40°C (104°F) (e.g., direct sunlight, strong halogen spot-
lights, fire)
• Temperatures below 0°C (32 F)
• Solvents, acids, detergents, and lyes
• Pressure below 700 hPa (corresponding to altitudes above 3000 m)
• Pressure above 1060 hPa (corresponding to altitudes below sea level)
• Violent shocks or other strong mechanical influences
• Intense light sources (direct sunlight, strong halogen spotlights)
!
!
WARNING
Lay the power cord so that there is no risk of strangulation.
!
!
WARNING
Keep the CardioMessenger away from children under three years old due to
ingestible small parts.
18 Guidelines
8 Guidelines
Guidelines8399229_ATechnical Man ualCardioMessenger® Smart
Telemetry data for the USA This transmitter is authorized by rule under the Medical Device Radiocommunica-
tion Service (in part 95 of the FCC Rules) and must not cause harmful interference
to stations operating in the 400.150-406.000 MHz band in the Meteorological Aids
(i.e., transmitters and receivers used to communicate weather data), the Meteoro-
logical Satellite, or the Earth Exploration Satellite Services and must accept inter-
ference that may be caused by such stations, including interference that may cause
undesired operation.
This transmitter shall be used only in accordance with the FCC Rules governing the
Medical Device Radiocommunication Service. Analog and digital voice communica-
tions are prohibited. Although this transmitter has been approved by the Federal
Communications Commission, there is no guarantee that it will not receive interfer-
ence or that any particular transmission from this transmitter will be free from
interference.
This device is registered with the Federal Communications Commission under the
following number: FCC ID: QRICMSMART
Electromagnetic
compatibility
Warranty The CardioMessenger and all original components by BIOTRONIK are not subject to
warranty when used, stored, or transported incorrectly or modified. Only use the
original packaging for shipment.
Note: The CardioMessenger is protected from disturbances resulting from elec-
tromagnetic interference, electrostatic discharges, and other sources – including
interference induced by wiring. Interfering electromagnetic emissions from the
CardioMessenger have been minimized. The CardioMessenger therefore meets
the requirements of EN 60601-1-2 in every respect.
Note: Other equipment, for example portable and mobile RF radiocommunica-
tions equipment, may interfere with the CardioMessenger, even if this equipment
complies with CISPR emission requirements. However, this possible interference
does not affect the functionality of the device.
19 Guidelines
9Technical Data
General • Operating mode: Continuous operation
•Longevity: 6years
• IP 21: Protection against dripping water
Permissible ambient
conditions
• Operating temperature: -5°C to +40°C
• Storage and transport temperature: -20°C to +60°C
• Store in a dry place:
— Relative humidity: 30% to 75% (non-condensing)
• Atmospheric pressure: 700 hPa to 1060 hPa
CardioMessenger • Type: CardioMessenger Smart
• Dimensions (WxLxH): approx. 67 x 135 x 17 mm
• Weight: approx. 110 g
• MICS frequencies: 402–405 MHz, FSK modulation
• MICS transmission power: 25 µW EIRP
• GSM frequencies: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz
UMTS frequencies: WCDMA band (I, II, IV, V, VI, VIII, and XIX)
• GSM transmission power: 2 watts (850/900 MHz); 1 watt (1800/1900 MHz)
UMTS transmission power: 0.25 W
Power supply brick • Type: FRIWO FW752O/05
• Dimensions (WxHxD): approx. 51.5 x 87.5 x 34 mm
• Housing type: MMP 15
• Housing material: PC / ABS VO 125
• Input voltage: 100–240 V AC at 50–60 Hz
•Output voltage: 5VDC; 3A
• Power cord: approx. 1.83 m
• Operating temperature: 0°C to +40°C
• Storage and transport temperature: -40 °C to +70 °C
• Store in a dry place:
— Relative humidity: 30% to 75% (non-condensing)
• Atmospheric pressure: 700 hPa to 1060 hPa
Battery (integrated) • Type: Lithium-ion
20 Guidelines
Legend for the Label The label icons symbolize the following:
BIOTRONIK order number
Serial number
Manufacturing date
Follow the instructions for use
Store in a dry place
Storage temperature
Air pressure limit
Humidity limit
Transmitter with non-ionizing radiation at designated frequency
Transceiver frequency
This device contains material that requires special waste disposal
according to the environmental protection guidelines.
The European Directive 2002/96/EC on waste electrical and elec-
tronic equipment (WEEE) must be observed.
Return devices that are no longer used to BIOTRONIK.
CE mark
Device
Contents
CardioMessenger Smart
Power supply brick