Askey Computer 9961V1 Femtocell User Manual RM2 4GPersonalCellSpot QSG TCS525167 1

Askey Computer Corp Femtocell RM2 4GPersonalCellSpot QSG TCS525167 1

Contents

Users Manual.pdf

Attention: Important InformationThis device must be installed at your registered address with T-Mobile. Failure to maintain this address could affect your ability to contact emergency services and result in device deactivation. Visit https://my.t-mobile.com , MyAccount on your handset or call CARE at *611 from your handset or 1-800-937-8997 to update the device use address.4G LTE CellSpot™Quick Start Guide You now have a powerful, simple way to create your own personal T-Mobile 4G LTE mini-tower in your home or small office. It can provide improved indoor 4G LTE coverage, more dependable voice callsand more consistent data speeds.FRONT COVER8.25”11.7”PRINTING STATIONS: PROCESS MIX:TMOMagentaBlackFILE NAMERM2_4GPersonalCellSpot_QSG_TCS525167_1.aiDATE12.04.14CLIENTT-MobileDIELINE FILE NAME 8.25” wide x 11.7” tallCREATIVE APPROVALDR AWN BYvlPRINTERTBDDIELINE SOURCEDrawn by SBPRODUCTION APPROVALSB JOB NUM BER1600634PRINTING TYPETBDDIELINE DATEn/aPROOFREADING APPROVAL NOTES:MECHANICAL55 Union Street | 3rd FloorSan Francisco, CA 94111T 415 427 1200 | F 415 348 0063 sterlingbecker.com4-COLORProcess
Reset 1. Press and hold for 5s for reboot2. Press and hold for 10s for power off3. Press and hold for 15s for factory setting reset and software updateYellow WAN Port(Connect to Wi-Fi router or Wi-Fi cable modem router)Grey LAN Port(Connect to other devices if needed)Power(Power on when AC Adaptor is plugged in)Round GPS Port(Connect to GPS Antenna & Cable)Stand/Wall MountWall Mounting KitCellSpot Device in StandGPS Cable Bracket(Attach GPS cable here after installation is complete)What’s InsideGetting to know your 4G LTE CellSpot™Quick Start Guide(This document)Stand/Wall MountEthernet Cable GPS Cable Bracket4G LTE CellSpot DeviceAC Power Adaptor GPS Antenna & Cable (15 ft)Wall Mounting Kit(2 Cheese Screws and2 Wall Anchors)CellSpot Device with Wall Mount1INSIDE - LEFT8.25”11.7”
Quick SetupConnect your CellSpot to the InternetConnect the yellow Ethernet cable from the “WAN” yellow port on your CellSpot to an available Ethernet port on your Wi-Fi router or Wi-Fi cable modem router.Connect GPS antenna to the CellSpotConnect the GPS antenna cable to the GPS port. Position the antenna as close to a window as possible. (You'll attach the GPS antenna and cable to the bracket after installation is complete.)Power on your 4G LTE CellSpotPlug in your AC power adaptor into the power outlet and connect the power cable to the CellSpot power port. Let your CellSpot set up After you power on your CellSpot, the CellSpot will go through self-installation process. It can take up to 45 minutes to complete the device setup. Your CellSpot may download updates and could restart duringthis time. • Power (Solid Green): Power on. Device self testing and update complete.• Internet (Solid Green): Successful internet connection. • Status (Solid Green): Successful connection established with T-Mobile network.• GPS (Solid Green Optional): GPS position locked if GPS signal is present. Device can still proceed through setup without GPS signal lock and operate normally. • 3G/4G (Solid Green): Device is ready to provide 3G/4G service. • 4G LTE (Solid Green): Device is ready to provide 4G LTE service. Congratulations! Your CellSpot setup is complete. Make your first 4G LTE CellSpot call with your 3G, 4G or 4G LTE capable devices. Just use your mobile device as you normally do and enjoy the improved coverage, more dependable voice calls and a more reliable high speed data connection. 123421432INSIDE - RIGHT8.25”11.7”
Common Troubleshooting ProceduresHave More Questions?For additional information about T-Mobile 4G LTE CellSpot installation go to http://4GLTECellSpotSetup.T-Mobile.com Call T-Mobile customer service at *611 from your handset or 1-800-937-8997. Deposit, qualifying wireless service, compatible phone & broadband Internet connection required. May require plan change. All data, messaging and other services billed according to your regular rate plan and other pricing. Non-return fee applied if device is not returned; damage fee may apply. Current location address required for device use. See T-Mobile.com for details and restrictions including important 9-1-1 limitations. Property of T-Mobile USA, Inc. Not For Resale. TCS525167.1 Device has a hardware issue.Contact T-Mobile for resolution.SolidOrangeSolidOrangeSolidOrangeSolidOrangeSolidOrangeSolidOrangeDevice unable to capture GPS signal.Without GPS signal lock, device is still able to proceed through setup and operate normally.Any Any Any SolidOrangeAny AnyDevice connection issue with the Wi-Fi router or Wi-Fi cable modem router.Check Wi-Fi router or Wi-Fi cable modem router connection. FlashingGreenSolidOrangeOff Any Off OffDevice is unable to reach T-Mobile network.Check with Internet Service Provider on network settings. Ensure ports UDP 500, UDP 4500 and UDP 123 are opened. FlashingGreenFlashingOrangeOff Any Off OffUnable to activate the device with T-Mobile network.Contact T-Mobile for resolution. FlashingGreenSolidGreenAny Off Off3G, 4G, 4G LTE service is not available.Device may not be used in T-Mobile market or remote disabled by T-Mobile. Contact T-Mobile for resolution. SolidGreenSolidGreenSolid orFlashingGreenAny Off OffDevice has reached maximum number of 8 active voice and data connections for each technology.Attempt to call again after existing calls are terminated.SolidGreenSolidGreenFlashingGreenAny FlashingGreenFlashingGreenThe device is overheated.Move device to a cooler locationFlashingOrangeFlashingOrangeFlashingOrangeFlashingOrangeFlashingOrangeFlashingOrangeIssue Description and Resolution Power Internet Status GPS 3G/4G 4G LTESolid orFlashingOrangeBACK COVER8.25”11.7”

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