AeroScout TAG2300 AEROSCOUT T2s TAG User Manual

AeroScout AEROSCOUT T2s TAG Users Manual

Users Manual

AeroScout T2 User Guide AeroScout T2s Tag T2S-UGUG-080910-01
Disclaimer The information and know-how included in this document are the exclusive property of AeroScout Inc. and are intended for the use of the addressee or the user alone. The addressees shall not forward to another their right of using the information, know-how or document forwarded herewith, in whole or in part in all matters relating or stemming from or involved therein, whether for consideration or without consideration, and shall not permit any third party to utilize the information, know-how or the documents forwarded herewith or copies or duplicates thereof, unless at the company’s consent in advance and in writing. Any distribution, advertisement, copying or duplication in any form whatsoever is absolutely prohibited. The Company reserves the right to sue the addressee, user and/or any one on their behalves, as well as third parties, in respect to breaching its rights pertaining to the intellectual rights in particular and its rights of whatever kind or type in the information, know-how or the documents forwarded by them herewith in general, whether by act or by omission. This document is confidential and proprietary to AeroScout Inc. and is not to be distributed to any persons other than licensed AeroScout Visibility System users or other persons appointed in writing by AeroScout Inc. Trademark Acknowledgements AeroScout™ is a trademark of AeroScout, Inc. Other brand products and service names are trademarks or registered trademarks of their respective holders. Below is a partial listing of other trademarks or registered trademarks referenced herein: Cisco™ is a trademark of Cisco Systems, Inc. Sun, Sun Microsystems, the Sun Logo, Java, JRE and all other Sun trademarks, logos, product names, service names, program names and slogans that are referred to or displayed in this document are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. This product includes software developed by the Apache Software Foundation (http://www.apache.org/). This product includes code licensed from RSA Data Security Skype, SkypeIn, SkypeOut, Skype Me, the Skype Logo and the S logo and other marks indicated on Skype’s website are trademarks of Skype Limited or other related companies. ESper is a trademark of EsperTech, Inc. Jboss is a trademark of Red Hat Middleware, LLC. Oracle 10G is a registered trademark of Oracle Corporation and/or its affiliates. MS SQL Server 2005 is a registered trademarks of Microsoft Corporation in the United States and/or other countries. JasperSoft, the JasperSoft Logo, JasperReports, the JasperReports logo, JasperIntelligence, JasperDecisions, JasperAnalysis, Scope Center, Scope Designer, and JasperServer are trademarks or registered trademarks of JasperSoft, Inc. in the United States and other countries. Copyright 2010 AeroScout Inc. All rights reserved.
AeroScout T2s Tag Table of Contents 3 Table of Contents Introduction ......................................................................................................................... 5 T2s Tag Features ................................................................................................................. 6 Tag Mounting ...................................................................................................................... 8 Removing Tags ................................................................................................................. 13 Tag Management .............................................................................................................. 14 Tag Maintenance .............................................................................................................. 14 T2s Tag Models ................................................................................................................. 16 Tag Accessory Models ..................................................................................................... 17 Specifications ..................................................................................................................... 18 Safety and Warnings ........................................................................................................ 20 Limited Warranty ............................................................................................................. 21
AeroScout T2s Tag Document History 4 REVISION HISTORY Revision Date Comments Author 1 08 September 2010 New Document E Prigat
Introduction Introduction The AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s Tag is a small Wi-Fi and active RFID device that enables the wireless network infrastructure to locate assets not connected to a wireless network. The tag can be to people and to a variety of equipment, such as medical devices, containers, manufacturing equipment and vehicles. This enables tagged items to be accurately located in real-time and in any environment open outdoor spaces such as parking lots. There is an option of the T2s Tag with a tamper proof design and there is an option for an embedded Ultrasound receiver. Figure 1. AeroScout T2s Tag AeroScout T2s TagThe AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s Fi and active RFID device that enables the wireless network infrastructure to locate assets not connected to a wireless network. The tag can be to people and to a variety of equipment, such as medical devices, containers, manufacturing equipment and vehicles. This enables tagged items to be accurately located time and in any environment – from tight indoor locations such as hospital floorsopen outdoor spaces such as parking lots. There is an option of the T2s Tag with a tamper proof design and there is an option for an embedded Ultrasound receiver. AeroScout T2s Tag 5 The AeroScout T2s Tag is a key component of the AeroScout Visibility System. The T2s Fi and active RFID device that enables the wireless network infrastructure to locate assets not connected to a wireless network. The tag can be attached to people and to a variety of equipment, such as medical devices, containers, manufacturing equipment and vehicles. This enables tagged items to be accurately located from tight indoor locations such as hospital floors to There is an option of the T2s Tag with a tamper proof design and there is an option for an
T2s Tag Features Figure 2. AeroScout T2s Tag with T2s Tag Features Motion Sensing AeroScout T2s Tags contain onconfigured to trigger alerts. It also enables different transmission intervals for tags when they are stationary or in motion conserves battery life. Telemetry Functionality The T2s Tags include a serial interface that enables customized connectivity to host units for data retrieval. The tags can be configured to retand to send the data together with location messages. Applications for this function may include reading mileage and fuel information from cars or reading temperature from shipping containers (such implementations requhardware). Call Button Functionality An optional call button provides the capability to define events according to button pushes – such as for emergency ato send different data depending on how the button is pressed: different messages can be associated with a long push of the button and with short, successive pushes.AeroScout T2s TagTag with a strap Tags contain on-board motion sensors. The motion sensor can be configured to trigger alerts. It also enables different transmission intervals for tags when ry or in motion – which reduces unnecessary network traffic and The T2s Tags include a serial interface that enables customized connectivity to host units for data retrieval. The tags can be configured to retrieve data from the host periodically and to send the data together with location messages. Applications for this function may include reading mileage and fuel information from cars or reading temperature from shipping containers (such implementations require specific integration and additional An optional call button provides the capability to define events according to button such as for emergency alerting or parts replenishment. The tag can be configured end different data depending on how the button is pressed: different messages can be associated with a long push of the button and with short, successive pushes. AeroScout T2s Tag 6 board motion sensors. The motion sensor can be configured to trigger alerts. It also enables different transmission intervals for tags when which reduces unnecessary network traffic and The T2s Tags include a serial interface that enables customized connectivity to host units rieve data from the host periodically and to send the data together with location messages. Applications for this function may include reading mileage and fuel information from cars or reading temperature from ire specific integration and additional An optional call button provides the capability to define events according to button The tag can be configured end different data depending on how the button is pressed: different messages can be
AeroScout T2s Tag T2s Tag Features 7 Ultrasound Receiver The T2s Tag can be equipped with an ultrasound receiverthat picks up the ultrasound transmissions of EX4100 and EX4200 Ultrasound Exciters. The tag transmits the Exciter ID over the Wi-Fi network. The tag is equipped with a proprietary dilution algorithm that extends battery life. Flexible Mounting and Usage Options A wide variety of mounting options are available for AeroScout T2s Tags – screw mounts, adhesives, cradle, lanyard, badge clip, belt clip, Velcro and tie-wraps, and wrist straps. An optional cradle allows mounting the tag on a wide array of assets and in various environments. Long Battery Life A powerful, replaceable battery provides power for a period of up to 4 years. The Tag periodically provides a report on the battery level so that when the battery level runs low, it can be replaced efficiently with minimum down time. The AeroScout T2s Tag can also be easily deactivated in order to conserve battery power. Tag Management The T2s Tag can be programmed via a wireless interface using the AeroScout Tag Activator. Together with the AeroScout Tag Manager software it allows for easy and efficient Tag configuration, activation or deactivation and programming. Tag Programmability and Storage The T2s Tag can store up to 15 messages of 15 bytes each. These messages can either be pre-programmed via the Tag Manager or programmed on the fly by an AeroScout Exciter when a tag is in proximity to it. These messages can also be transmitted in addition to the standard location messages (the tags can be either configured to transmit one of the messages or triggered by an AeroScout Exciter to transmit a specific message). Active RFID Functionality Using the AeroScout Exciter, the tag sends out specific location reports upon arrival at chokepoints or gateways. The tag behavior can also be automatically modified while passing through a chokepoint such as a doorway or gate. This includes activating/deactivating tags or changing the tags’ transmission rate to accommodate different usage patterns. Compatibility and Non-interference AeroScout Tags are 802.11b compatible. The tag’s clear channel sensing techniques avoid interference with Wi-Fi networks. The use of the unlicensed 2.4GHz frequency band at low power levels ensures no interference with other wireless equipment, making AeroScout tags safe for use with such sensitive equipment as medical devices in a hospital.
Tag Mounting Rugged Performance AeroScout Tags are designed to function in harsh work environments and weather conditions. The tag enclosure is waterto withstand significant physical shocTag Mounting The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting options described in this section.Wrist Strap Optional accessory - Can be used to strap the tag around the wrist. Figure 3. AeroScout T2s Tag with Wrist StrapBelt Clip The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the tag into the cradle and attach it to the belt.Badge Clip Mount This optional accessory allows mounting T2s Tags using aAeroScout T2s TagAeroScout Tags are designed to function in harsh work environments and weather conditions. The tag enclosure is water-resistant, including immersion (IP-67) and designed to withstand significant physical shocks. The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting options described in this section. Can be used to strap the tag around the wrist. AeroScout T2s Tag with Wrist Strap The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the tag into the cradle and attach it to the belt. This optional accessory allows mounting T2s Tags using a badge clip AeroScout T2s Tag 8 AeroScout Tags are designed to function in harsh work environments and weather 67) and designed The AeroScout T2s Tag is enclosed in a compact case and offers a variety of mounting The optional belt clip comes with a cradle designed to attach T2s tags to a belt. Snap the
Tag Mounting Figure 4. AeroScout badge clip mountFollow these steps: 1. Snap the badge clip mount to the back of the tag.2. Strap a badge clip to the flange. Figure 5. AeroScout T2s Tag with badge clip mountMagnetic Mount This optional accessory allows mounting T2s Tags to person's magnetic mount. AeroScout T2s Tagbadge clip mount Snap the badge clip mount to the back of the tag. Strap a badge clip to the flange. Tag with badge clip mount This optional accessory allows mounting T2s Tags to person's shirt or scrubs, using aAeroScout T2s Tag 9 , using a
AeroScout T2s Tag Tag Mounting 10 Figure 6. Magnetic Clip Follow these steps: 1. Snap the tag to the magnetic clip. 2. Use the opposite plate to attach the tag to the scrubs or the shirt. Figure 7. T2s Tag on a shirt using a magnetic clip Using the Mounting Cradle The mounting cradle allows you to fix the tag on surfaces where it cannot be attached using the adhesive material or the strap. Using the cradle, tags can be easily removed and replaced without the need to handle adhesives. Fixing the Cradle to a Surface Using Screws Follow these steps: 1. Screw the cradle on the asset, using two screws.
AeroScout T2s Tag Tag Mounting 11 Figure 8. 2. Snap the tag into the cradle. Securing the Tag to the Cradle After snapping the tag into the cradle it is possible to secure the tag to the cradle using two straps. 1. Thread the cradle strap through the upper and lower strapping holes and the tag's upper and lower flanges. Figure 9. 2. Thread the cradle strap through the strapping holes and the tag's back rail.
Tag Mounting Figure 10. 3. Tie the strap around the front of the tag. Attaching the Cradle to a PoleYou can attach the cradle to a pole using two narrow straps. Follow these steps:1. Thread the cradle strap through the two pairs of strapping holes.Figure 11. AeroScout T2s Tag Tie the strap around the front of the tag. Attaching the Cradle to a Pole You can attach the cradle to a pole using two narrow straps. Follow these steps:Thread the cradle strap through the two pairs of strapping holes. AeroScout T2s Tag 12 You can attach the cradle to a pole using two narrow straps. Follow these steps:
AeroScout T2s Tag Removing Tags 13 2. Tie the straps to the pole. 3. Snap the tag into the cradle (or first tie the tag to the cradle and then attach it to the pole). Figure 12. Removing Tags Removing a Tag from a Cradle The cradle holds the tag tightly. To detach the tag from the cradle, press the two knobs of the cradle from both sides using your fingers. Figure 13. Figure 14
Tag Management Tag ManagementThe AeroScout T2s Tag can be configured, programmed and activated via a wireless interface. This is done with the help of the AeroScout Tag Manager application and the AeroScout Tag Activator. In addition, Tag Manager is used to activate and deactivate tags and to program messages on the tags. The Tag Manager functions can also be activated via APIs that enable easy integration with third-party applications. Note Use Tag Manager Software version 4.04.04 and above to configure and activate T2s Tags Please refer to AeroScout Tag Manager User Guide Guide. Tag MaintenanceReplacing the Internal BatteryThe AeroScout Tag uses one 3internal battery can last up to 4 years depending on the configured tag parameters (e.g. the transmission interval rate). Figure 15. T2s Tag Battery AeroScout T2s TagTag Management Tag can be configured, programmed and activated via a wireless interface. This is done with the help of the AeroScout Tag Manager application and the In addition, Tag Manager is used to activate and deactivate tags and to program The Tag Manager functions can also be activated via APIs that enable easy integration party applications. Use Tag Manager Software version 4.04.04 and above to configure and AeroScout Tag Manager User Guide and AeroScout Tag Manager API User Tag Maintenance Replacing the Internal Battery The AeroScout Tag uses one 3.6V Lithium Thionyl Chloride (LTC) ½ AA size cell. This internal battery can last up to 4 years depending on the configured tag parameters (e.g. the AeroScout T2s Tag 14 Tag can be configured, programmed and activated via a wireless interface. This is done with the help of the AeroScout Tag Manager application and the In addition, Tag Manager is used to activate and deactivate tags and to program stored The Tag Manager functions can also be activated via APIs that enable easy integration Use Tag Manager Software version 4.04.04 and above to configure and AeroScout Tag Manager API User .6V Lithium Thionyl Chloride (LTC) ½ AA size cell. This internal battery can last up to 4 years depending on the configured tag parameters (e.g. the
AeroScout T2s Tag Tag Maintenance 15 To replace a battery: 1. Deactivate the tag with Tag Activator and Tag Manager (recommended). 2. Remove the rear panel by unscrewing the case screws. 3. Disconnect the battery connector from the board 4. Carefully remove the old battery from the battery holder. Note Do not use a metal object to remove the battery 5. Connect the battery connector to the board. 6. Install a new 3.6V lithium Thionyl Chloride ½ 'AA' size battery in the battery holder. WARNING: Use only batteries that have been approved by AeroScout. There is a danger of fatal tag damage if the battery is replaced incorrectly or by an incorrect type. Dispose used batteries according to the instructions. 7. Close the rear panel. 8. Activate the tag. 9. Dispose of the old Lithium Thionyl Chloride battery properly. WARNING: Local regulations vary. Federal regulations allow up to 100 kg./month of Lithium Thionyl chloride batteries to be disposed in common landfill. All leads (the terminals) should be taped to prevent short circuit. The user is responsible for safe disposal.
AeroScout T2s Tag T2s Tag Models 16 Tag Battery Life Table 1 presents battery life estimates for a new T2s tag battery. The parameters that affect battery life include the tag transmission interval and the number of transmission channels configured for the tag. Note The calculations in the table below are true for an operating temperature of 20ºC. The calculations do not take into consideration additional factors such as Exciter activations of Tag, since these are individual parameters. Transmission Interval Estimated Battery Life for: 1 channel, 1 transmission repetition Estimated Battery Life for: 1 channel, 2 transmission repetitions Estimated Battery Life for: 3 channels, 1 transmission repetition Estimated Battery Life for: 3 channels, 2 transmission repetitions 1 second 61 days 47 days 26 days 19 days 5 seconds 266 days 158 days 104 days 59 days 10 seconds 1.3 years 278 days 192 days 107 days 30 seconds 2.4 years 1.67 years 1.26 years 272 days 1 minute 3.1 years 2.42 years 1.96 years 1.27 years 3 minutes 3.9 years 3.47 years 3.13 years 2.41 years 5 minutes 4.1 years 3.81 years 3.55 years 2.95 years 30 minutes 4.39 years 4.33 years 4.27 years 4.1 years 1 hour 4.42 years 4.39 years 4.36 years 4.27 years Table 1 – T2 Tag Battery Life Cleaning the Tag Cleaning the external surface of the Tag’s housings can be done using Alcohol or Chloride based wipers only T2s Tag Models AeroScout T2 Tag Comments Model AeroScout T2s Tag Includes 1/2AA Lithium battery and motion sensor TAG-2300 AeroScout T2s Tag with Call Button Includes 1/2AA Lithium battery, call button and motion sensor TAG-2300-C
AeroScout T2s Tag Tag Accessory Models 17 AeroScout T2 Tag Comments Model AeroScout T2s Tag with Ultrasound Receiver Includes 1/2AA Lithium battery, motion sensor and ultrasound receiver TAG-2300-U AeroScout T2s Tag with Ultrasound Receiver and Call Button Includes 1/2AA Lithium battery, motion sensor, ultrasound receiver and a Call Button TAG-2300-CU Table 2 – Regular T2s Tag Models Tag Accessory Models Mounting Accessories Comments Model Tag cradle For attaching the tag to a pole or similar surface. TAC-255 T2s Tag Wrist Straps 50-pack Sutitable for T2 Tags attachment to the wrist TAC-221 Velcro Attachment Kit 50-pack Velcro Patches TAC-030 Double-sided Tape Attachment Kit 50-pack Adhesive Tape patches TAC-031 Screw Kit TAC-065 Tie Wraps 2” TAC-060 T2s Badge Clip 20-pack TAC-210 T2s Badge Clip Mount 20-pack TAC-280 T2s Belt Clip 20-pack TAC-085 Velcro straps 300mm/110mm TAC-035/036 T2s Tag magnetic mount 20-pack TAC-290 T2s Tag battery 25-pack TAC-232 White Neck Straps Without / With AeroScout logo TAC-070/071 Tag Management Tag Management Suite Includes Tag Activator, Tag Manager Software and 110/220V to 12V adaptor
AeroScout T2s Tag Specifications 18 Mounting Accessories Comments Model US Suite Includes 110/220v to 12v adapter (US) BWH-1000-02-TA-U Europe Suite Includes 110/220v to 12v adapter (Europe) BWH-1000-02-TA-E Japan Suite Includes 110/220v to 12v adapter (Japan) BWH-1000-02-TA-J UK Suite Includes 110/220v to 12v adapter (UK) BWH-1000-02-TA-UK Other Tag Battery 25-Pack TAC-230 Tag Battery 50-Pack TAC-231 Table 3 – Tag Accessory Models Specifications Tag Specifications Performance • Outdoor range: Up to 200m (600 feet) • Indoor range: Up to 80m (180 feet) Physical and Mechanical • Dimensions: 45mm x 31mm x 18mm (1.7in x 1.2in x 0.7in) • Weight: 1.4oz (40g) Radio • 802.11b radio (2.4GHz) • Low frequency receiver (125kHz) • Transmission power: up to +19dBm, ~81mW • Clear channel sensing avoids interference with wireless networks Ultrasound Receiver • Frequency 40KHz
AeroScout T2s Tag Specifications 19 Environmental Specifications • Temperature: -30°C to +75°C (-22°F to 167°F) • Humidity: 0 to 100%, condensing • The housing is water and dust resistant and includes a rubber lining. • IP-67 Electrical • 3.6V Lithium ½ AA battery (replaceable) • Battery life: up to 4 years Certification Radio: • FCC Part 15, sub-part C class B, sub-part B • EN 300-328, EN 300-330, EN 301-489 • RSS 210 (Canada) • ARIB STD-T66 (Japan), ARIB STD-33 (Japan) • MIC (Korea) Safety: • CE • cTUVus (EN60950) US Patents • 6,963,289 • 7,295,115 • 7,552,049 B2 • 7,403,108 B2
AeroScout T2s Tag Safety and Warnings 20 Safety and Warnings FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: a) Reorient or relocate the receiving antenna. b) Increase the separation between the equipment and receiver. c) Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. d) Consult the dealer or an experienced radio/TV technician. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: a) This device may not cause harmful interference b) This device must accept any interference received, including interference that may cause undesired operation. FCC Warning Modifications not expressly approved by the manufacturer could void the user authority to operate the equipment under FCC Rules.
AeroScout T2s Tag Limited Warranty 21 Limited Warranty Hardware. AeroScout Inc. ("AeroScout") warrants that commencing from the date of delivery to Customer and continuing for a period of one (1) year thereafter (the “Warranty Period”), the Hardware will be free from defects in material and workmanship under normal use subject to terms hereof. The date of shipment of a Product by AeroScout is set forth on the packaging material in which the Product is shipped. This limited warranty extends only to the original user of the Product. Customer's sole and exclusive remedy and the entire liability of AeroScout and its suppliers under this limited warranty will be, at AeroScout’s or its service center's option, shipment of a replacement within the period or a refund of the purchase price if the Hardware is returned to the party supplying it to Customer, if different than AeroScout, freight and insurance prepaid. AeroScout replacement parts used in Hardware repair may be new or equivalent to new. AeroScout’s obligations hereunder are conditioned upon the return of affected articles in accordance with AeroScout’s then-current Return Material Authorization (RMA) procedures. Restrictions: This warranty does not apply if the Product (a) has been altered, except by AeroScout, (b) has not been installed, operated, repaired, or maintained in accordance with instructions supplied by AeroScout, (c) has been subjected to abnormal physical or electrical stress, misuse, negligence, or accident; or (d) is provided for beta, evaluation, testing, or demonstration purposes for which AeroScout does not receive a payment of purchase price or license fee. Exclusions: This warranty shall have no coverage of the following: • Batteries (other than DOA -Dead On Arrival) • Plastics (including defects in appearance, cosmetics, decorative or structural items including framing and non-operative parts). • Tag Calibration • Expenses related to removing or reinstalling the Product Defects or damage that result from the use of Non-AeroScout certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than AeroScout, or its partners, are excluded from coverage. Extended Warranty: AeroScout offers an extended warranty. The initial year of the extended warranty must be purchased at the time of the product purchase or before the original warranty expires. The extended warranty may be renewed again for a maximum of two additional years (on top of the initial warranty period). Warranty extensions must be purchased prior to the existing warranty expiration and will not be available after the original/extended warranty expires. DISCLAIMER OF WARRANTY. EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose. Under no circumstances shall AeroScout’s liability under this limited warranty exceed the actual cash value of the Product at the time Consumer returns the Product for repair, determined by the price paid by Consumer for the Product less a reasonable amount for usage. Please use the following link to submit your tickets using AeroScout’s support portal: http://support.aeroscout.com
About AeroScout AeroScout is the market leader in Unified Asset Visibility solutions. Clients improve operational efficiency and quality using AeroScout products that leverage standard Wi-Fi networks to track and manage the location, condition and status of mobile assets and people. AeroScout’s global customer base consists of leading hospital, manufacturing and logistics organizations, including many of the Fortune 500. The company originally invented the first Wi-Fi-based Active RFID tag, and today is widely recognized as leading the market in number of deployments and tags shipped. Headquartered in Redwood City, Calif., AeroScout has offices in Europe, Asia, the Middle East, Latin America and Australia. For more information, please visit www.aeroscout.com. AeroScout (Headquarters) 1300 Island Drive Suite 202 Redwood City, CA 94065 Tel: +1 (650) 596-2994 Fax: +1 (650) 596-2969 E-mail: info@aeroscout.com Europe, Middle East, Africa Office Tel : +32 2 709 29 49 Fax : +32 15 30 80 99 E-mail: emea@aeroscout.com Japan Office Tel: +81 3 3556 9003 Fax: + 81 3 5875 3723 E-mail: info@aeroscout.co.jp Latin America Office Tel : +52 55 5001 5769 E-mail: latam@aeroscout.com Asia-Pacific Sales Tel : +1 650 596 2994 E-mail: apac@aeroscout.com Australia and New Zealand Sales Tel : +61 3 9038 8690 E-mail: anz@aeroscout.com

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