Actiontec Electronics WEB5500 802.11ac Wireless Network Extender User Manual web5500 um

Actiontec Electronics Inc 802.11ac Wireless Network Extender web5500 um

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User Manual (1 of 2)

User Guide Wireless Network ExtenderModel # WEB5500xxxx-xxxx-000 rev. 1

Table of ContentsIntroduction 2 Features 3 Getting to Know the Extender 4 Front Panel 4 Back Panel 5 Accessing the Extender’s GUI 6 Status 9 Wireless Setup 10 Advanced Setup 16 Specications 19 Notices 21 Warranty 21 Important Safety Instructions 22 FCC Class B Equipment 23 Important Note on WiFi 24 Contact Information 25 Technical Support 25 1

Introduction e Actiontec WEB5500 is a wireless network extender with dual concurrent radios supporting both 2.4GHz and 5GHz operation in 802.11 a/b/g/n, and also 5GHz in 802.11ac. is allows the Extender to connect to everything from legacy wireless laptops, computers, and gaming platforms, up to the most current (and future) Apple and Android tablets, laptops, media platforms, and smartphones. e Extender works by being placed in a central location of the home, or in a location where the existing wireless signal is weak, and then being physically connected directly to your gateway/modem. is physical connection not only extends the signal, but allows the Extender to import and automatically congure itself with the same network ID/SSID and password currently in use and congured on the existing gateway/modem, while upgrading your wireless network to 802.11ac, the latest, fastest wireless standard. is means that wherever you are in your house, your WiFi tablet, laptop, phone, or wireless device will automatically connect to Internet without anyone having to nd a new network name or enter security keys. For users with newer mobile devices, tablets, and laptops, connections through the 5GHz radio can markedly increase the performance and speed of your WiFi connection, while freeing up the 2.4GHz band for legacy or older devices. 2

WEB5500 Wireless Network ExtenderFeatures •Upgrade to 802.11ac speeds without replacing your router •Dual-band concurrent radios for wireless throughput up to 2 Gbps: * 4x4 802.11ac 5 GHz solution * 2x2 2.4 GHz radio •Two gigabit Ethernet ports •WPA2 and WPA security with AES encryption •Wi-Fi Protected Setup (WPS) 3

Getting to Know the Extender is chapter describes the location and uses of the Extender’s LEDs, ports, and buttons. Front Panel e front panel features LEDs that illuminate in green when the operation of power, available ports and wireless bands are functioning and in use. 4Power2.4GHz radio5GHz radioEthernet port 1Ethernet port 2

Getting to Know the ExtenderBack Panel •Power port: used to connect the power adapter (external, 12V/1.5A; Actiontec Model: NBS24J120150VU) to the Extender. •Reset button: restores the Extender back to the original factory default settings when held down for at least 10 seconds. •Dual-port Gigabit Ethernet switch: used for directly connecting the Extender to the gateway/modem. •Labels: indicate the factory default GUI access username and password, network SSID names, and security keys. 5

Accessing the Extender’s GUI e Extender features an onboard graphical user interface (GUI) that includes user-congurable settings. Some of these settings should be accessed by experienced network technicians only. To congure the network settings of the Extender: 1. Ensure that the Extender is connected to a gateway/modem, and that both devices are powered on. 2. On a computer connected to the same network as the gateway/modem and Extender, log in to the gateway/modem by entering 192.168.99.254 !into the address bar of a web browser. 3. e gateway/modem’s GUI appears. e IP address of the Extender should be displayed on the Main or Home screen of an Actiontec gateway/modem, as indicated below. 4. Write down the IP address of the Extender. 5. Enter the IP address written down in step 4 in the address box of the web browser. 6

Getting to Know the Extender6. e Extender’s Login screen appears. Enter the Extender’s Username and Password (found on the label located on the back panel of the Extender; see second gure, below). " 7

WEB5500 Wireless Network Extendere Extender’s GUI’s Status screen appears, as shown below. " 8

Getting to Know the ExtenderStatus e rst GUI screen that appears is the Status screen, which can also be generated by clicking the Status icon in the menu bar. is screen contains basic information about the Extender’s wireless status, network stations, and product information about the Extender. ere are no congurable settings available in this screen. 9

WEB5500 Wireless Network ExtenderWireless Setup Clicking the Wireless Setup icon from the menu bar of any of the Extender’s GUI screens generates the Wireless Network List screen. Additional wireless settings can be accessed from the menu on the le side. ese settings congure various aspects of the Extender’s wireless network, and the majority of them should be adjusted by an experienced network technician only. e exceptions are the settings contained in the Basic Setup screen. Wireless Network List Selecting Wireless Network List generates the Wireless Network List screen (above). is screen displays various characteristics of the Extender’s wireless networks. 10

Getting to Know the ExtenderBasic Setup e Basic Setup wireless network screen contains various settings regarding the Extender’s wireless network. When nished adjusting the settings in this screen, click Apply. Multiple SSID is option allows the user to setup dierent SSIDs (wireless networks) with dierent parameters. Select the option desired from the Multiple SSID drop-down menu. Wireless Radio is option turns the Extender’s wireless radio on and o. 11

WEB5500 Wireless Network ExtenderSSID Broadcast is option controls whether or not the name of the network is broadcast to other wireless devices (usually, in the device’s available wireless network list). Select Enable or Disable by clicking in the appropriate radio button. Transmit Power is option controls the power of the Extender’s wireless radio. We recommend leaving this setting at 100%. Wireless Band is option allows the user to select the bandwidth at which the Extender’s wireless radio will operate. Wireless Network Name Enter the name of the wireless network in this text box. Wireless Channel Width is option allows the user to select the channel width at which the Extender’s wireless radio will operate. Telus recommends using the default setting Wireless Channel Number is option allows the user to select the channel number at which the Extender’s wireless radio will operate. Telus recommends leaving the channel number as is. e Extender and gateway automatically scan for the best channel at every boot up Wireless Security Type is option allows the user to select the type of security applied to the Extender’s wireless network. 12

Getting to Know the ExtenderPassword Phrase is option allows the user to enter a custom password phrase or value. Wireless Security e Wireless Security screen allows the user to apply wireless security to the Extender’s wireless network. is screen should be accessed by experienced network technicians only. Note: e Extender can be congured with the gateway/router’s wireless settings (including security settings). 13

WEB5500 Wireless Network ExtenderWPS e WPS screen allows the Extender to accept wireless clients via Wi-Fi Protected Setup (WPS), an automatic wireless network connection protocol. Only experienced network technicians should congure the settings in this screen. Advanced Wireless Setup e Advanced Wireless Setup screen allows the Extender to be congured with multiple SSIDs. 14

Getting to Know the ExtenderWireless Access Control e Wireless Access Control screen contains a number of advanced settings regarding the Extender’s wireless network. Only experienced network technicians should congure these settings. 15

WEB5500 Wireless Network ExtenderAdvanced Setup Clicking the Advanced Setup icon from any of the Extender’s GUI screens generates the Management screen, along with other advanced settings accessed through the menu on the le side. ese settings congure various administrative aspects of the Extender and its GUI. ey should be adjusted by an experienced network technicians only. Management e Management screen (above) allows the Extender’s IP address settings to be modied. Only experienced network technicians should change these settings. 16

Getting to Know the ExtenderFactory Default e Factory Default advanced setup screen allows the Extender’s factory default settings to be reapplied, erasing all current settings. Click Restore Default Settings to restore the Extender to its factory default state. Firmware Restore e Firmware Restore screen lists the active and backup rmware versions available on the Extender. Click Swap Firmware to switch the active rmware to the backup rmware, and vice versa. 17

WEB5500 Wireless Network ExtenderFirmware Upgrade Actiontec periodically posts rmware upgrades that may include enhancements and/or bug xes for the Extender. To upgrade the Extender’s rmware: 1. Go to!www.actiontec.com/support!for information about the latest rmware available for the Extender. If the version is the same as the current version applied to the Extender, there is no need to upgrade the rmware. If the online version is newer, download it to a notebook computer. 2. Make sure that this computer is connected to the Extender via Ethernet cable. 3. Locate the rmware le by clicking Choose File. 4. Select the le, then click Start to Upgrade. 5. e Extender’s rmware is updated. is may take a few minutes. When the Extender’s Main screen reappears, the rmware will have been updated. 18

Specications Model Number WEB5500 Certications Wi-Fi (a, b, g, n, ac) WPA, WPA2 WMM Wi-Fi Protected Setup IP Wi-Fi 802.11 a/b/g/n/ac IEEE standard 5GHz/2.4GHz LAN Connections Ethernet ports (2): 10/100/1000 LED Indicators Power, WiFi 2.4 GHz, WiFi 5 GHz, LAN Ethernet 1, LAN Ethernet 2 Gain and Impedance Gain: 2.4GHz, 5GHz radios - 5 dBi per chain 19

WEB5500 Wireless Network ExtenderPower External, 12V/1.5A; Actiontec Model: NBS24J120150VU Regulatory FCC part 15, UL-60950-1 Environmental Operating temperature - 0ºC to 40ºC (32ºF to 104ºF) Storage temperature - 0ºC to 70ºC (32ºF to 158ºF) Operating humidity - 10% to 85% non-condensing Storage humidity - 5% to 95% non-condensing Altitude: -197 . to 7000 . Note: Specications are subject to change without notice. 20

Notices Warranty is product has a one-year Limited Hardware Warranty and 90-day free soware updates from date of purchase. Local Law is Limited Warranty Statement gives the customer specic legal rights. e customer may also have other rights which vary from state to state in the United States To the extent that this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modied to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. Go to http://www.actiontec.com/products/warranty.php for more information. 21

WEB5500 Wireless Network ExtenderImportant Safety Instructions Basic safety precautions should always be followed to reduce the risk of re, electrical shock, and personal injury, including the following: •Do not use this product near water – for example, near a bathtub, kitchen sink, laundry tub, or swimming pool, or in a wet basement; only clean with dry cloth. •Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus including ampliers that produce heat. •Do not use the telephone to report a gas leak in the vicinity of the leak. •Use only the power cord and batteries indicated in this manual, !if applicable. Coaxial Cable If applicable, the coaxial cable screen shield needs to be connected to the Earth at the building entrance per ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, “Grounding of Outer Conductive Shield of a Coaxial Cable,” or in accordance with local regulation 22

NoticesFCC Class B Equipment is equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protection against harmful interference in a residential installation. is equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try and correct the interference by implementing one or more of the following measures: •Reorient or relocate the device; •Increase the separation between the equipment and receiver; •Connect the equipment to an outlet on a circuit different from that to which the receiver is connected (applicable only to powerline products); •Consult the dealer or an experience radio or television technician !for help. Modications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics, Inc, may void the user’s authority to operate the equipment. 23

Noticese maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comp with the e.i.r.p. limits specied for point-to-point and non point-to-point operation as appropriate. e transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Contact Information For questions regarding your product or the FCC declaration, contact: Actiontec Electronics, Inc!760 North Mary Avenue!Sunnyvale, CA 94085!United States!Phone: (408) 752-7700!Fax: (408) 541-9003 Technical Support Go to www.actiontec.com/support for product support, updates, and more information including: •Firmware updates •Troubleshooting •Registration •FAQs Technical Support Phone Number United States: 1-888-436-0657 25