ASSALOY Global Solutions Norway AS 683081118C1 Zigbee router RT3 User Manual Enter the help project title here

ASSA ABLOY Hospitality AS Zigbee router RT3 Enter the help project title here

Users Manual

1ASSA ABLOY Hospitality 66 8003 015-3User ManualOrion High Voltage ThermostatDRAFT
2ASSA ABLOY Hospitality 66 8003 015-3CopyrightsThe information in this document is subject to change at the sole discretion ofASSA ABLOY without notice.Any use, operation or repair in contravention of this document is at your own risk.ASSA ABLOY does not assume any responsibility for incidental or consequentialdamages arising from the use of this manual.All information and drawings in this document are the property of ASSA ABLOY.Unauthorized use and reproduction is prohibited.VingCard and Elsafe are registered trademarks of ASSA ABLOY.
3ASSA ABLOY Hospitality 66 8003 015-3Table of contents.................................................................................................5 FCC and ISED (IC) statements........................................................................................................................ 5FCC statements ........................................................................................................................ 6ISED (IC) statements ................................................................................................................................................ 6End product labeling .................................................................................................7 1. Introduction........................................................................................................................ 81.1 Orion EMS devices ........................................................................................................................ 91.2 Terminology ........................................................................................................................ 111.3 General about Orion Service ........................................................................................................................ 111.4 General about alarms ........................................................................................................................ 121.5 Events and commands ................................................................................................................................................ 131.5.1 Thermostat event report ........................................................................................................................ 141.6 Basic EMS logic ................................................................................................................................................ 141.6.1 Room occupied ................................................................................................................................................ 141.6.2 Room unoccupied ....................................................................................................................................... 151.6.2.1 Door open in 'room unoccupied' mode................................................................................................................................................ 151.6.3 Room unsold ....................................................................................................................................... 151.6.3.1 Door open in 'room unsold' mode................................................................................................................................................ 161.6.4 Staff entry ....................................................................................................................................... 161.6.4.1 Door monitored by RF door switch....................................................................................................................................... 161.6.4.2 Door monitored by electronic lock................................................................................................................................................ 161.6.5 Operating states ....................................................................................................................................... 161.6.5.1 One interior door....................................................................................................................................... 171.6.5.2 One exterior door....................................................................................................................................... 171.6.5.3 One exterior and one interior door................................................................................................................................................ 181.6.6 Thermostat control chart ........................................................................................................................ 191.7 Orion EMS parameters ........................................................................................................................ 231.8 Operator templates ................................................................................................................................................ 241.8.1 Operator template X-reference ........................................................................................................................ 251.9 Setback override .................................................................................................27 2. Thermostat buttons and display........................................................................................................................ 272.1 Thermostat buttons ........................................................................................................................ 282.2 Thermostat display .................................................................................................29 3. Energy management summaryand alarm list........................................................................................................................ 293.1 Energy management summary ........................................................................................................................ 313.2 Alarm list .................................................................................................31 4. Real time room status.................................................................................................32 5. Thermostats list
4ASSA ABLOY Hospitality 66 8003 015-3.................................................................................................37 6. Occupancy report.................................................................................................38 7. Energy statistics report.................................................................................................39 8. Tools/Options........................................................................................................................ 398.1 General ........................................................................................................................ 408.2 Maintenance ........................................................................................................................ 418.3 Housekeeping .................................................................................................42 9. Orion EMS in SysMon........................................................................................................................ 439.1 Thermostats ........................................................................................................................ 449.2 Online commands ........................................................................................................................ 459.3 Broadcasts ........................................................................................................................ 469.4 Room events .................................................................................................47 10. Maintenance........................................................................................................................ 4710.1 To disassemble a thermostat ........................................................................................................................ 4810.2 To replace a fuse .................................................................................................49 Appendix A: Quick reference oftechnical data.................................................................................................51 Appendix B: Troubleshooting........................................................................................................................ 51A/C unit not blowing hot/cold air ........................................................................................................................ 51Fan speed not working ........................................................................................................................ 52Thermostat has no power ........................................................................................................................ 52Room is not going into Occupied state ........................................................................................................................ 53A/C unit cooling when calling for heat (and vice versa) ........................................................................................................................ 53Fan continues to run even when the thermostat is turned off .................................................................................................54 Appendix C: Read more.................................................................................................54 Revision history
5ASSA ABLOY Hospitality 66 8003 015-3FCC and ISED (IC) statementsFCC (Federal Communications Commission) statementsThese devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.Important note: To maintain compliance with FCC´s RF exposure guidelines, this equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Use only the supplied antenna. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.These transmitters must not be co-located or operating in conjunction with any other antennas or transmitters.Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.The concerned end product must be labeled to say 'Contains FCC ID: Y7V-683081118C1'.The concerned end product must be labeled to say 'FCC ID: Y7V-TZENHV'.
6ASSA ABLOY Hospitality 66 8003 015-3ISED (IC) statements These devices comply with Industry Canada licence-exempt RSS standard CAN ICES-3 (B)/NMB-3(B) B. Operation is subject to the following two conditions: (1) these devices may not cause interference, and (2) these devices must accept any interference, including interference that may cause undesired operation of the devices.Les présents appareils sont conformes aux CNR d’Industrie Canada applicables aux appareils radioexempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) les appareils ne doivent pas produire de brouillage, et (2) l’utilisateur des appareils doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.Important note: To comply with Industry Canada RF radiation exposure limits for general population, the antennas used for these transmitters must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be co-located or operating in conjunction with any other antenna or transmitter.Under Industry Canada regulations, these radio transmitters may only operate using an antenna of a typeand maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radiointerference to other users, the antenna type and its gain should be so chosen that the equivalentisotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.These radio transmitters IC9514A-683081118C1 and IC9514A-TZENHV have been approved by IndustryCanada to operate with the antenna types listed below with the maximum permissible gain and requiredantenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with these devices.Name/ModelGainImpedanceInverted F-antenna3.0 dBi50 ohmThe term "IC" before the equipment certification number only signifies that the Industry Canada technicalspecifications were met.Le terme "IC" devant le numéro de certification signifie seulement que les specifications techniquesIndustrie Canada ont été respectées.End product labelingThe radio module is labeled with its own IC Certification Number. If the IC Certification Number is not visiblewhen a module is installed inside another device, then the outside of the device into which the module isinstalled must also display a label referring to the enclosed module. In that case, the final end product mustbe labeled in a visible area with the following: 'Contains IC: 9514A-683081118C1' 'IC: 9514A-TZENHV'
7ASSA ABLOY Hospitality 66 8003 015-31. IntroductionEnergy is a large cost for hotels, and an EMS (Energy Management System) is a way of achieving energy savings in guest rooms. With the Orion EMS software option toVisionline it is possible toview the Orion EMS status of different roomsmodify the configurable parameters for a room (or group of rooms/the entire property) provide alarm conditionsprovide energy savings reportsprovide preventative maintenance reportsNote: For mounting of Orion EMS devices, installation of the software option etc, see Installation manual Orion High VoltageThermostat. Note: This thermostat is an independently mounted control for surface mounting. A main task for Orion EMS is to determine whether or not a guest room is physicallyoccupied. When a room is not occupied, Orion EMS controls the HVAC (HeatingVentilation and Air Conditioning) systems based on the configurable settings of thesystem. Note: For information about what firmware to use in different Orion EMSconfigurations, see the document Upgrading an RFID lock for an Orion EMS offlinescenario. Note: The best conditions for Orion EMS are obtained if also the locks are online andcommissioned to the same ZigBee network as the thermostat and the motion sensor. Certain Orion EMS operations cause alarms; see chapter Energy managementsummary and Alarm list for details. Occupancy status is included in all alarms. Thisallows the staff to fix the problem that caused the alarm without bothering the guest.
8ASSA ABLOY Hospitality 66 8003 015-31.1 Orion EMS devicesThe devices used together with Orion EMS are: digital thermostat Orion High Voltage Thermostat; from now on in this documentsimply called 'thermostat' Note: The thermostat has a built-in motion sensor, but in some cases (dependingon the location of the thermostat in the room) it can be necessary to use an external motion sensor in addition. door monitoring device; lock, RF door switchNote: It is also possible to use a wired door switch without radio, but this manual mainly describes the RF door switch. For more information about wireddoor switches, see Installation manual Orion High Voltage Thermostat.gateway (the same as is used for online doors; requires the Online option)Note: The gateway is not used in offline scenarios.Figure 1: Orion EMS example configurationThe thermostat has a built-in ZigBee router via which it communicates to the softwareand the devices within the room. The thermostat stores all parameters needed for OrionEMS; if the thermostat controller is used as well, the parameters (with a few exceptions;see Installation manual Orion High Voltage Thermostat for details) are instead stored inthe thermostat controller. The parameters are either transferred online from the softwareor from the Orion Service software; see Quick reference guide Orion Service for moreinformation about the latter. Note: For each room number, it is possible to have eitherone wired thermostatup to five motion sensorsup to five door switchesOR one thermostat controller up to five battery thermostats up to five motion sensorsup to five door switches
9ASSA ABLOY Hospitality 66 8003 015-31.2 TerminologyDeadbandThe range the temperature is allowed to drift before heating orcooling is activated.Default setpointDefault setpoint is the temperature which the thermostat is set tountil a guest changes the temperature. The thermostat will alsoreturn to the default setpoint after guest check-out. Dynamic setbackThe dynamic setback temperatures are configured as a set number of degrees above or below the guest setting. For example, if the guest setting is 68 ºF (20 ºC) and the unoccupied setback is configured to 7 ºF (4 ºC) above the guest setting, the system will allow the temperature to drift to 75 ºF (24 ºC) when the room is unoccupied.EMSEnergy Management SystemExterior door timeoutThe time that will pass before the HVAC is turned off after an exterior door is left open.FCU Fan Coil UnitFreeze guardIf the temperature in any room with a thermostat goes below 39 ºF (4 ºC), there will be an alarm and the HVAC will start heating.HVACHeating Ventilation and Air ConditioningIntelligent switchThe intelligent switch is an output for lighting control which worksaccording to the occupancy status. The available alternatives forintelligent switch are:disabled; defaultuse RV outputuse G2 outputIf intelligent switch is applicable, normally 'Use RV output' shouldbe marked unless the air handler is a heat pump. In the latter case, mark 'Use G2 output' instead. Motion sensorA device that detects a person's movement in an area.OccupiedSomeone is physically in the room; see section Room occupied for more information.Occupied limitsLimits the Set temperature range, i.e. the temperature which the guest can set the thermostat to.PTAC (Package Terminal Air Conditioner)A PTAC is a fully self contained system that is typically located on the exterior wall of a hotel room. These units come in standard control or heat pump models. Pre-condition timeNote: Thisparameterrequires that theOnline option has been set inVisionline. Number of hours the thermostat shall run at the default setpoint after check-in. If no entry has been done when this time expires, the unoccupied setback will be assumed. The pre- condition time can be 1-12 hours or 'disabled'; default is 2 hours.
10ASSA ABLOY Hospitality 66 8003 015-3Pulse lengthThe welcome scene can be set up to have a pulse length:0 = welcome scene always off chosen length in the interval 1-255 secondsRefresh cycleThe Orion EMS system can, in setback control, run the A/C unit every 25 minutes for a period of 2 minutes to re-circulate the air in the room; the optional function is only for cooling mode. SetbackThe temperature the room is allowed to drift to when the room is unoccupied. Also see dynamic setback and static setback.Setback overrideThe Orion EMS features can be overridden until the room is unsold again, or until a certain time. If desired, the time can be set far ahead so that the setback override is in practice until further notice. SetpointThe temperature which the guest has set on the thermostat.Static setbackThe static setback temperatures are configured in the system and do not change based on the guest settings. For example, if the unoccupied upper setback temperature is 79 ºF (26 ºC), the system will allow the temperature to drift to 79 ºF (26 ºC) when the room is unoccupied regardless of the thermostat setting (this example assumes that it is summertime) when the room becomes unoccupied. As soon as the guest returns to the room, the temperature is returned to the guest setting. UnoccupiedNo one is physically in the room although the room may be currently rented; see section Room unoccupied for more information.UnsoldThe room is not currently rented and no one is in the room. In this case, a deeper setback is implemented for greater energy savings. See section Room unsold for more information. Welcome sceneIf desired, it is possible to have a welcome scene which it is activated when the occupancy state for a room changes from unsold to unoccupied. The available alternatives for welcome scene are (default is 'disabled'):disabled use RV outputuse G2 outputuse solid state relay Table 1
11ASSA ABLOY Hospitality 66 8003 015-31.3 General about Orion ServiceA service device and the Orion Service software are used for:initializing thermostats (setting room number and loading configurableparameters)commissioning the thermostat and the motion sensor in the network so the messages are routed correctlyretrieving and displaying the event log from the thermostatupgrading module firmware in thermostat and motion sensorperforming diagnostic operations, e.g.-simulating inputs - e.g. door switch, motion/temperature-reading out status of thermostat (the status of the motion sensor is also shown)-showing the output to the HVAC-making a functionality test including fast clock mode; the thermostat will raise the time one minute per second to test e.g. the room not occupied timerSee Quick reference guide Orion Service for more information about how the aboveoperations are performed. 1.4 General about alarmsAll Orion EMS alarms are shown in the dialog Energy management summary; seechapter 3 for more information. In addition, they are shown in the alarm list. Unless Orion EMS is installed as a separate client, the alarm list will also show other types of alarms not related to Orion EMS, e.g. housekeeping failed.If the Communication option is set in the software, notifications about Orion EMSalarms can be sent via e-mail or SMS and reports can be sent by e-mail. The reportsthat can be sent concern e.g.energy savings preventative maintenance schedulesoccupancy (the report shows the number of occupied rooms each night; a room isregarded as occupied for the night if it is physically occupied and there is at leastfour hours of occupancy between 8 PM and 6 AM) occupancy trend (the report is combined with the energy savings report andshows occupancy during each time of the day; it is also possible to make as an average for a longer period)battery warningsevents for a selected roomoffline roomsThese reports are sent via e-mail at the selected period to users that have been set up in the user notification list of the software to receive the reports; see Installationinstruction Communication option for further information.
12ASSA ABLOY Hospitality 66 8003 015-31.5 Events and commandsTo the guest, the thermostat appears and operates as a standard digital thermostat;however, this device also receives entry and exit information from the door lock orswitch as well as motion detected information from the motion sensor. This informationis used to determine the occupancy status of the room and implement energy savingsstrategy based on this information. In order for the locks to send door events to the thermostats, EMI events must be enabled. This is achieved by presenting an Enable EMI events card at each lock. The card is one of the ZigBee configuration cards that can be issued in Visionline; see Installation manual Orion High Voltage Thermostat for details. The following events are sent to the thermostat from the motion sensor:motion detectedbattery status If the lock is online, the following events are sent to the thermostat from the lock: door open – staff carddoor open – guest card; includes check-out date/time, suite rooms and first time usedoor open from insidedoor closeddeadbolt thrown/releasedThe thermostat stores the 75 latest events in a log. Note: In addition to the relevant events from the lock to the thermostat, additionalevents are sent from the lock to the hotel system. There are also commands sent from the thermostat to the lock (if online) and the motion sensor:to the lock: the optional auto-DND, which functions as privacy; no staff cards will be able to open the door (only guest cards and emergency cards will open)to the motion sensor: to turn off the motion sensor when the room is occupied and the door is closed, and to turn on the motion sensor again when the door is opened Note: The commands from the thermostat to lock and motion sensor are not logged as events.
13ASSA ABLOY Hospitality 66 8003 015-31.5.1 Thermostat event reportThe thermostat event report shows all events that have been sent online from thethermostats or been transferred to the server via Orion Service; see Quick referenceguide Orion Service for details. The housekeeping function keeps the list size limited by removing events that are older than a user defined number of days; default is 7 days. To look at a thermostat event report:1. Double click on Thermostat events under the Reports tab in the navigation window. 2. Enter the applicable search filter(s) under the tabs Events, Door or Miscellaneous(see more information below) before pressing the Enter key or clicking OK. Note: At least one of the following requirements must be met: - a room is selected - one or two event sub groups are selected3. It is also possible to reload a previous search filter: click the Load… button inthe Events - Search filter dialog, browse to the desired file, mark it and clickOpen. If you want to save a search filter for future searches: click the Save…button, browse to where you want to save the file, give it a name and click Save.If the filter should be shown under Custom in the Reports tab, it must be savedin any of the following locations: - the folder ’Custom Reports’ in the software installation folder - the public documents folder - the documents folder The search filters that can be applied on thermostat events are:Events – with this filter you can pickout a specific event, or certain types of events. The main types are StatusChanged and Alert. Within each maintype, there are event sub groups which can be divided further intospecific events. If needed, use the Check all/Uncheck all buttons at the bottom of the dialog. Figure 2Door – with this filter you can pick out events for a certain room. Click the plus sign to expand a door area and mark the applicable door. Figure 3Miscellaneous – with this filter you can pick out events from certainevent dates.Figure 4
14ASSA ABLOY Hospitality 66 8003 015-31.6 Basic EMS logicThe thermostat along with the motion sensor, lock and/or RF door switches, monitors the occupancy state of the room and operates based on this information. When the room is occupied, the guest is given control and can set the desired temperature. The thermostat will then heat or cool the room as necessary to meet the guest setting.When the room is not occupied, the thermostat will operate based on the configurableparameters of the system. The three occupancy states are occupied, unoccupied and unsold. The following events are considered as in-room events: motiondeadbolt engagedthermostat key pressed1.6.1 Room occupiedWhen the room is occupied, control of the HVAC system is given to the guest. The guest sets the desired temperature and the HVAC system will control the roombased on this setting. The Orion thermostat will enter the occupied state only when the door is closed and in-room events are detected (motion, deadbolt engaged,thermostat key pressed). At this point, the guest has full control of the roomtemperature. Note: 'Occupied limits' may be used to restrict the guest setting limits. 1.6.2 Room unoccupiedWhen the room is not occupied, the energy management logic takes control of the room based on the configurable parameters of the system. The system will set back the temperature to the unoccupied setting. The system has both an upper setback anda lower setback. The unoccupied setbacks may be static or dynamic; for unsold rooms,only a static setback is used. See section Terminology for more information about staticand dynamic setback.The thermostat will enter the unoccupied state upon the door opening or closing. If no in-room event such as motion is detected, the thermostat will remain in the unoccupiedmode. The thermostat will continue to operate at the guest setting for the duration ofthe configurable 'Room not occupied' timer, at which point it maintains the roomtemperature based on the unoccupied setback temperatures.
15ASSA ABLOY Hospitality 66 8003 015-31.6.2.1 Door open in 'room unoccupied' modeIf the door is left open, the occupancy state will remain as unoccupied regardless ofwhether or not motion or another in-room event is detected. There is however also a run state in the thermostat which is based on the set-point/guest setting. The run state works differently depending on whether the open door is interior or exterior, see details below. If the open door is configured as an interior door (i.e., opens to another air conditionedspace), the thermostat will operate based on the guest setting as long as motion or another in-room event is detected. Each time an in-room event is detected, the ‘Room not occupied’ timer will restart. If the ‘Room not occupied’ timer elapses withoutmotion or another in-room event being detected, the thermostat will maintain the roomtemperature based on the unoccupied setback temperatures.If the open door is an exterior door (i.e., opens to a non-climate controlled space), the thermostat will turn off after the ‘Room not occupied’ timer expires regardless of whether or not motion is detected. Note: If the exterior door timeout is set to ‘Short’, the thermostat will turn off the air handler after 20 seconds. See chapter 4 Thermostat profiles list, section Under the Timeout tab, for details about setting the exterior door timeout. 1.6.3 Room unsoldTo achieve more energy savings when the room is not rented, the setback is deeperthan when the room is rented but unoccupied. The system will enter the unsold settingwhen the room has been unoccupied for the duration of the configurable ’Room notsold’ timer. In the unsold mode, the temperature is based on the unsold setbacktemperatures. Note: If using an online system, the room will immediately enter the unsold mode uponreceiving a check-out command from the property management system (PMS) or at guest card expiration. Note: The unsold mode gives the greatest potential for energy savings. For this reason,the online system allows for maximum energy savings as the room does not need towait until the ‘Room not sold’ timer elapses to enter the deep setback mode.1.6.3.1 Door open in 'room unsold' mode Similar to the door open condition in the unoccupied state, the thermostat will controlthe temperature based on the guest setting when an interior door is open and motion (or any other in-room event) is detected for a period of time equal to the ‘Room notoccupied’ timer. If the timer elapses with no further detection of in-room events, the thermostat will revert to maintaining the room temperature at the unsold setback. If an exterior door is left open, the thermostat will turn the air handler off.
16ASSA ABLOY Hospitality 66 8003 015-31.6.4 Staff entryIn order to maximize energy savings, certain considerations must be taken intoaccount when staff members enter the room. 1.6.4.1 Door monitored by RF door switchIf the position of the door is monitored by an RF door switch, the staff member must leave the door open to avoid interrupting the ‘Room not sold’ timer. If the staffmember allows the door to close, the room will enter the occupied state upon motiondetection. As long as the door is left open, the ‘Room not sold’ timer will not be reset.1.6.4.2 Door monitored by electronic lockIf the door position is monitored by the electronic lock and a staff key unlocks the door,the room will not enter the occupied state even if motion is detected while the door isclosed. However, if a thermostat key is pressed or the deadbolt is engaged while thedoor is closed, the room will enter the occupied state. Note: If a staff member lets a guest into a room with the door position monitored byan electronic lock, the room will remain unoccupied until the deadbolt is engaged or abutton on the thermostat is pressed.1.6.5 Operating statesThe following series of tables shows the operation of the system in various scenarios. Note: The scenarios consider that the unoccupied (or exterior door open) timers haveexpired if applicable.1.6.5.1 One interior doorDoorIn-room Event(Motion/Thermostat Key Pressed/Deadbolt Engaged)HVACStateClosedYesPer guest settingOccupiedOpenYesPer guest setting if opened by guest. Setback if opened by staff. If no lock interface, per guest setting.Unoccupied or UnsoldClosedNoSetbackUnoccupied or UnsoldOpenNoSetbackUnoccupied or Unsold Table 2
17ASSA ABLOY Hospitality 66 8003 015-3 1.6.5.2 One exterior doorDoorIn-room Event(Motion/Thermostat Key Pressed/Deadbolt Engaged)HVACStateClosedYesPer guest settingOccupiedOpenYesOFF (20 seconds or standard unoccupiedtime)Unoccupied or UnsoldClosedNoSetbackUnoccupied or UnsoldOpenNoOFF (20 seconds or standard unoccupiedtime)Unoccupied or Unsold Table 3 1.6.5.3 One exterior and one interior doorInterior DoorExterior DoorMotionHVACStateClosedClosedYesPer guest settingOccupiedOpenClosed YesPer guest settingUnoccupied or UnsoldClosedOpenYesOFF Unoccupied or unsoldOpenOpenYesOFFUnoccupied or UnsoldClosedClosedNoSetbackUnoccupied or UnsoldOpenClosedNoSetbackUnoccupied or UnsoldClosedOpenNoOFFUnoccupied or UnsoldOpenOpenNoOFFUnoccupied or Unsold Table 4
18ASSA ABLOY Hospitality 66 8003 015-31.6.6 Thermostat control chartFigure 5The thermostat control can be illustrated in a control chart, see example above. If the temperature drifts above the setpoint or setback (depending on occupancymode), the HVAC starts in cooling mode. The thermostat deadband is in this case 2 ºF, so when the temperature is within2 ºF from the setpoint the HVAC is off (from 0 to 2 in the picture). If the temperature continues to rise, the thermostat output for ‘Fan 1/Low’ is triggered, then the output for ‘Fan 2/Medium’ and finally the output for ‘Fan 3/High’. If the temperature starts dropping, the HVAC then switches to heating mode.There is however a heat/cool switch deadband which in this example is 3 ºF, so the temperature is allowed to drift 3 ºF from the setpoint before the HVACswitches from cooling mode to heating mode. From 0 to -3 in the picture theHVAC is off; the output for ‘Fan 1/Low’ is therefore not triggered, since this would have been at -2. If the temperature continues to drop, first the output for ‘Fan 2/Medium’ istriggered and then the output for ‘Fan 3/High’.The Orion EMS devices strive towards different temperatures depending on if theroom is occupied, unoccupied or unsold. For ‘occupied mode’ the goal is the setpoint, i.e. the temperature which the guest has set on the thermostat. For ‘unoccupied mode’ the temperature drifts to the unoccupied setback, which can be static or dynamic. For ‘unsold mode’ the temperature drifts to the unsold setback.
19ASSA ABLOY Hospitality 66 8003 015-31.7 Orion EMS parametersThere are a number of Orion EMS parameters whose values can be modified in thesoftware. Different operator templates can be given different authorities to modify the parameters. Some parameters are considered as basic and some as advanced. Note: In the parameter column below, it is also stated in what software dialog theparameter is found. Note: The parameter dwell-off time is a setting that will guard against short-cycling and its value is 5 minutes. The parameter is not visible in the software and cannot bechanged, not even by the distributor. Default is that the dwell-off time is off; it is onlyapplicable when 'heat pump' is chosen as HVAC type. In the 'heat pump' case, thethermostat will automatically force the dwell-off time to be on. ParameterDescriptionAvailable choicesDefault settingDefault set point(Thermostat profile details dialog, Misc tab)The temperature which thethermostat is set to until a guestchanges it. The thermostat will also return to the Default set pointafter check-out. 64-75 ºF70 ºFEnable lights during pre-condition time(Thermostat profiledetails dialog, Misc tab)Note: This parameterrequires that the Onlineoption has been set inVisionline. The lights are enabled according tothe chosen intelligent switch settingduring the pre-condition time. DisabledEnabledEnabledExterior door timeout(Thermostat profile details dialog, Timeout tab)If the exterior door is open and thedefault 'Normal' is used, the HVAC will - regardless of room occupancystatus - turn off after the number of minutes entered at 'Room notoccupied'. Default is 8 minutes; see Room not occupied timer in Table 6. If the exterior door is open and 'Short' is used, the HVAC will turn off after 20 seconds.Normal/shortNormalExterior input behavesas window(Thermostat profile details dialog, Misc tab)The HVAC will be shut off after aconfigured time (short or normal), but the thermostat does not changethe occupancy status. The exteriordoor timeout is triggered by the wired input for exterior door open (EX1) on the thermostat.DisabledEnabledDisabledFan control(Thermostat profile details dialog, Fan tab)The thermostat has a button whichallows the user to select from up to three fan speeds, or to choose‘Automatic’ (AUTO) if the thermostatAuto/manualMax fan cool (low, mid, high)ManualHighHigh
20ASSA ABLOY Hospitality 66 8003 015-3should determine the appropriate fan setting. Note: The ability to control fan speeds depends on the capability of the air handler, as some systems do not have three fan speeds.Max fan heat (low, mid, high)Fan on when satisfied(Thermostat profile details dialog, Fan tab)When enabled, the low fan speed will continue to run even when thesetpoint has been reached. This only applies to an occupied room. DisabledEnabledDisabledFreeze guard(Thermostat profile details dialog, Misc tab)There will be an alarm and the HVAC will start heating if thetemperature in any room withthermostat goes below 39 ºF (4 ºC). DisabledEnabledEnabledHeat/cool switchdeadband(Thermostat profile details dialog, Deadband tab)This parameter is only applicable if auto switching mode has been chosen under the HVAC tab in theThermostat profile details dialog.The heat/cool switch deadband is the range the temperature is allowedto drift before switching from heat to cool or cool to heat.2-4 ºF3 ºFHumidity control(Thermostat profile details dialog, Misc tab)When the humidity control option is checked, the thermostat willimplement control measures if thehumidity in the room gets too high. Note: The control measures will only be implemented when the room is unoccupied or unsold. DisabledEnabledDisabledHVAC control(Thermostat profile details dialog, HVAC tab)See available choices to the right. 'Heat pump reversed valve (Type B)'means that the reversing valve output is on when heating.'Heat pump reversed valve (Type O)'means that the reversing valve output is off when heating.For 'HVAC heating' and 'HVAC cooling':n/a4-pipe fan coil2-pipe fan coil2-pipe fan coil withautomatic switchingProportionalFloating valve For 'HVAC heating' only:Heat pump reversedvalve (Type B)For 'HVAC cooling' only:Heat pump reversedvalve (Type O)n/aIntelligent switch(Thermostat profile details dialog, Misc tab)The intelligent switch is an output for lighting control which worksaccording to the occupancy status.The intelligent switch is an output for lighting control which worksaccording to the occupancy status. DisabledUse RV outputUse G2 outputDisabled
21ASSA ABLOY Hospitality 66 8003 015-3Maintenance intervals (Tools/Options dialog, expand Energymanagement and choose Maintenance)Number of hours before the threedifferent maintenance alarmsshould be triggered. - Maintenance counter 1 is for fan time/total HVAC time- Maintenance counter 2 is for 'cooling'- Maintenance counter 3 is for 'cooling or heating' Names for the three maintenance alarms.Maintenance 1:0-65535 hoursMaintenance 2:0-65535 hoursMaintenance 3:0-65535 hoursMaintenance 1:0 hoursMaintenance 2:0 hoursMaintenance 3:0 hoursMax HVAC runtime(Tools/Options dialog, expand Energymanagement and choose General)An alarm is triggered if a HVAC runs this long without turning off. 30-300 minutes120 minutesMax setback override (Tools/Options dialog, expand Energymanagement and choose General)The Orion EMS features may beoverridden when needed, e.g. for VIP guests where no setbacks should apply; click here for details. If a number of hours is entered at 'Max setback override', an alarm will be triggered if the setback overrideexceeds this number of hours. If the default 0 hours is used, no alarm will be triggered.0-99 hours 0 hoursOccupied limits(Thermostat profile details dialog, Limits tab)With this parameter, it is possible to limit the allowed temperature range when the room is occupied. If this is the case, mark the checkbox 'Use occupied limits' andenter the values for upper limit andlower limit. On/offUpper limit(75-90 ºF)Lower limit(62-72 ºF)Off84 ºF68 ºFOn exterior open, keep lights on(Thermostat profile details dialog, Misc tab)The lights will be left on if the exterior door timeout has beentriggered by - the wired input for exterior door open on the thermostatOR- a non-wired door switch configured as exteriorDisabledEnabledDisabledPre-condition time(Thermostat profile details dialog, Misc tab)Note: This parameterrequires that the Onlineoption has been set inVisionline. Number of hours the thermostat shall run at the default setpoint after check-in. If no entry has been done when this time expires, the unoccupied setback will be assumed. Disabled1-12 hours2 hoursPulse length(Thermostat profile details dialog, Misc tab)The welcome scene can be set up to have a pulse length.0 = welcome scenealways off chosen length in the interval 1-255 seconds0 seconds
22ASSA ABLOY Hospitality 66 8003 015-3Refresh cycle(Thermostat profile details dialog, Misc tab)The Orion EMS system can in setback control run the A/C unit every 25 minutes for a period of 2 minutes to re-circulate the air in the room; this optional function is only for cooling mode. Enable/disableDisableRoom not occupiedtimer(Thermostat profile details dialog, Timeout tab)This is the amount of time thethermostat maintains the guest setting after the room has entered the unoccupied state. 1-120 minutes8 minutesRoom not sold timer(Thermostat profile details dialog, Timeout tab)When the room has been unoccupied for this number of hours, it will enter unsold mode. 12-24 hours16 hoursSet door state to closed when ajar alarm received (Thermostat profile details dialog, Misc tab)If the checkbox Set door state to closed when door ajar alarmreceived is marked, the door state is set to closed once the door ajar timeout has been triggered. This allows the thermostat to go to occupied state even if the door is not physically closed. Note: This checkbox is applicable if you have a malfunctioning door switch.DisabledEnabledDisabledTemperature display(Thermostat profile details dialog, Misc tab)The thermostat will show either the room temperature or thetemperature that has been set by the guest.Room temperature/set temperatureRoom temperatureThermostat deadband(Thermostat profile details dialog, Deadband tab)The range the temperature is allowed to drift from the setpointbefore the heat or air conditioner is turned on1-3 ºF2 ºFUnoccupied setbacks (Thermostat profile details dialog, Limits tab)The applicable number of degrees as upper limit and lower limit forsetback if a room is unoccupied.Static/dynamic Static upper (72-90 ºF)Static lower(55-70 ºF)Dynamic upper(2-8 ºF offset)Dynamic lower(2-8 ºF offset)Static:78 ºF68 ºFDynamic:4 ºF4 ºFUnsold setback (Thermostat profile details dialog, Limits tab)The applicable number of degrees as upper limit and lower limit forsetback if a room is unsold.Summer(74-90 ºF)Winter(55-70 ºF)84 ºF64 ºFWelcome scene(Thermostat profile details dialog, Misc tab)If desired, it is possible to have awelcome scene which it is activatedwhen the occupancy state for a room changes from unsold tounoccupied. DisabledUse RV outputUse G2 outputUse solid state relayDisabledTable 5
23ASSA ABLOY Hospitality 66 8003 015-31.8 Operator templatesThe operator templates decide the level of authority for different Orion EMSoperations. To change the authority for handling thermostat parameters:1. Double click on Operatortemplates under the Lists tab in the navigation window.2. In the Operator templatesdialog, mark the applicableoperator template and click Properties; or click Add if a new operator template should be added. Figure 63. In the Operator template detailsdialog, choose the tab Energymanagement in the left part of the dialog. Make the desiredchanges regarding - changing basic parameters- changing advanced parameters - setting the room temperature - overriding setback mode Note: By default, all four itemsabove are marked for systemmanager but unmarked for other operator templates. 4. If a new operator template wasadded, go through the other tabsin the left part of the Operatortemplate details dialog and fill in the applicable information; see Setup manual Visionline for detailed information. 5. Click Update (or Save if a newoperator template was added) and Close.Figure 7
24ASSA ABLOY Hospitality 66 8003 015-31.8.1 Operator template X-reference At Tools/Operator template X-reference, it is possible to change the operatortemplate authorities for thermostat events, thermostats, thermostat profiles and EMS summary. By default, all default operators (manager, system manager, user anduser advanced) can view the concerned dialogs. System manager can by default alsoadd, update and remove thermostats and thermostat profiles. To change the authorityfor system manager, a distributor must be logged on. New operator templates (e.g. Test Template in the example screenshots below) will by default neither be able to view the concerned dialogs, nor add, update or remove items in the dialogs where thisis applicable. To modify the authorities: 1. Go to Tools/Operator template X-reference.Figure 82. Under the Database alternative in the drop-down-menu, click the plus sign in front of the concerneditem. For the items Thermostat events and EMSsummary, the only available alternative is View(see Figure 8). For the items Thermostats andThermostat profiles, the alternatives View, Add,Update and Remove are available; see examples in the screenshots to the right. Mark the applicablealternative to the left and unmark/mark theconcerned operator template(s) in the right part of the dialog.Figure 93. Under the Energy management alternative in thedrop-down-menu, mark the applicable choice in theleft part of the dialog. The checkboxes to the rightwill reflect anything that has been saved in the Operator template details dialog; see sectionOperator templates for details. In the right part of the dialog, mark/unmark the applicable operator template(s).4. If applicable, repeat step 3 with other alternatives in the left part of the dialog. 5. When all applicable changes according to steps 2-4above have been performed, click OK. Figure 10
25ASSA ABLOY Hospitality 66 8003 015-31.9 Setback overrideThe Orion EMS features may be overridden when needed, e.g. for VIP guests where no setbacks should apply. Setback override may be enabled until the room is unsold oruntil a certain time; if desired, until further notice. Note: Override mode can also be set from Orion Service; see Quick reference guideOrion Service for details. If the override mode has been set from Orion Service, it mustalso be cleared from Orion Service. If the override mode has been set from the Changethermostat settings dialog as below in this section, it can however be cleared eitherfrom Orion Service or from the Change thermostat settings dialog. 1. Double click on Thermostats under the Lists tab in thenavigation window. 2. Mark the applicablethermostat and click Status. Figure 113. In the Thermostatstatus dialog, click the Set button. Figure 12
26ASSA ABLOY Hospitality 66 8003 015-34. In the Changethermostat settingsdialog, change the Override mode to the applicable one of‘Manual (until unsold)’or ‘Manual (untiltime)’. If the latter ischosen, enter theapplicable Time. Note: If ‘Manual (untiltime)’ is chosen, thetime is limited by theparameter ‘Maxsetback override’;see section General fordetails. If ‘Max setbackoverride’ is 0 (default),there is however nolimitation in time andthe Orion EMS featurescan be overridden untilfurther notice.5. Click the Set buttonnext to the Overridemode drop-downmenu. The informationwill be transferredonline to thethermostat. 6. Click Close. Figure 13To set the room temperature:1. Enter the desired temperature at Set temperature in the Change thermostatsettings dialog, and click the Set button next to that field. The information willbe transferred online to the thermostat.
27ASSA ABLOY Hospitality 66 8003 015-32. Thermostat buttons and display2.1 Thermostat buttonsThe hotel guest controls the thermostat using the five buttons shown on the right side of the unit in Figure 14. Figure 14ButtonDescription1On/OffToggles the thermostat power on and off. Note: Even when the unit is turned off, the energy management logic will take over when the room is unoccupied, to manage the temperature accordingly. 2°C/°FControls the temperature display. Pressing this button will toggle the temperature display between Celsius and Fahrenheit. 3Fan controlAllows the user to select from up to three fan speeds or choose 'Automatic' to let the thermostat determine the applicable fan setting. Note: The ability to control fan speeds depends on the capability of the air handler as some systems do not have three fan speeds. 4IncreasetemperatureUsed for increasing the temperature which is set on the thermostat. The thermostat will automatically choose between heat and cool, so there is no need for the guest to select the function. Note: Some systems are unable toswitch between the heating and cooling functions. This does not change the waythe guest uses the system, but the thermostat is programmed accordingly and will not call for a function that is not available. 5DecreasetemperatureUsed for decreasing the temperature which is set on the thermostat. Thethermostat will automatically choose between heat and cool, so there is no need for the guest to select the function. Note: Some systems are unable to switch between the heating and cooling functions. This does not change the way the guest uses the system, but the thermostat is programmed accordingly and will not call for a function that is not available. Table 6
28ASSA ABLOY Hospitality 66 8003 015-32.2 Thermostat displayThe thermostat displays settings and operation details to the guest, e.g. room temperature and heat/cool indications. Figure 15Note: After some seconds of inactivity of the thermostat buttons, the display will shut down. The first key press of any button will activatethe display again, and then the buttons work as normal until the nextinactivity timeout occurs.Note: Some of the indicators are not yet implemented in the thermostatfirmware and therefore not described in the below table. Display indicatorDescription1TemperatureThe temperature display area shows the actual room temperature or the setpointtemperature as well as the indication of Fahrenheit or Celsius. What to display isconfigured when setting up the thermostat profile for the concerned thermostat;choose 'Set temperature' or 'Room temperature' under the Misc alternative in the Thermostat profile details dialog of Visionline, see Figure 16. If 'Roomtemperature' is chosen, the thermostat will still display the set temperature for a few seconds when the guest uses the Increase/Decrease temperature buttons. The thermostat will then revert to show the room temperature again. When thedisplayed temperature is the guest setting and not the actual room temperature,the SET indicator is also displayed. 2Heat/CoolThe thermostat displays universal icons for heating and cooling. The snow star is the symbol to indicate the unit is in cooling mode and the sun is the symbol to indicate heating mode.3Fan The Fan indicator shows the fan speed of the unit. As the fan speed increases,additional segments or the indicator are displayed. When in AUTO fan mode, the word AUTO will appear at the Miscellaneous indicator, see below.4MiscellaneousThe Miscellaneous indicator is a multi-purpose indicator; it e.g. displays the word AUTO when the automatic fan mode is enabled.5Wrench The Wrench indicator is displayed when maintenance is required on any of the Orion EMS devices in the room or on the HVAC unit. This icon is only displayed to hotel staff. To get the details of the maintenance needed, connect the servicecable to the thermostat and choose the Status alternative in Orion Service. 6Battery The Battery indicator is displayed to hotel staff when the batteries are low (on battery powered units) and in need of replacement. Note: This is a low indicator only, not a segmented icon that displays the battery level. As soon as this indicator is displayed, the batteries need to be replaced. Note: If the lock isnot used to monitor the door status, the service indicators will only be displayedwhen the service cable is connected to the thermostat and Orion Service is used. Table 7Figure 16
29ASSA ABLOY Hospitality 66 8003 015-33. Energy management summary and alarm listAn EMS overview is shown in the dialog Energy management summary. The dialogshows Occupancy Status and HVAC Run Status in circle diagrams, and Runtime %,Maintenance and Current Alarms in xy diagrams. The current alarms are also shownin the Alarms dialog, see section 3.2. Note: It is also possible to get reports for occupancy (see chapter 6 for details) and for energy statistics (see chapter 7 for details). 3.1 Energy management summary1. Double click on EMS summary in the Lists navigation window. A dialog as in the example below is shown.Figure 17By clicking the arrow to the left of the heading ’Runtime % - Savings and occupancy’, it is possible to choose that the diagram should instead show ‘Lighting and Roomcontrol (kWh)’. Figure 18
30ASSA ABLOY Hospitality 66 8003 015-3Note: By clicking on any of the pie charts Occupancy Status or HVAC Run Status, the corresponding Real time room status dialog will be shown. By clicking on any of the bars in the Maintenance or Current Alarms bar chart, more information about the alarms will be shown. The Occupancy Status diagram shows how large share of the total number of guest rooms that are:occupiedunoccupiedunsoldSee section Basic EMS logic for more information about the different states above. The HVAC Run Status diagram shows how large share of the HVAC systems that are:coolingheatingoffThe Runtime % diagram shows:actual energy consumption in runtimeenergy consumption if no EMS had been usedsavings in energy consumption when EMS is used; Actual curve minus no EMS curveoccupancyThe Maintenance diagram shows the number of:preventative maintenance schedules; maintenance intervals 1-3battery alarms from motion sensor offline rooms (motion sensor/lock offline; thermostat offline)The Current Alarms diagram shows the number of alarms related to: security; door left openHVAC - thermostat cooling on highest fan speed – temperature rising - thermostat heating on highest fan speed – temperature dropping - HVAC running longer than maximum runtime (default 120 minutes) without reaching setpoint - too long duration of setback override device; no motion detected for 24 hours in spite of door activityfreeze; the temperature in a room goes below 39 ºF = 4 ºCexcessive occupancy; if a room has had occupancy without door movement for 48 hoursNote: When any of the alarms for maintenance 1-3 has been taken care of, the concerned maintenance counter must be reset from Orion Service; see section about configuring thermostat in Quick reference guide Orion Service.
31ASSA ABLOY Hospitality 66 8003 015-33.2 Alarm listThe bar charts Maintenance and Current Alarms which are shown in the Energymanagement summary dialog are also shown in the Alarms dialog. The dialogcontains two modes:‘Runtime’ with callback data‘Filtered’ with historical dataWhen an alarm is triggered, it first appears in a popup window down to the right on the screen. See User manual Visionline for details about the different modes, e.g. more about alarm popups for the runtime mode and what filters that can be applied in the ‘Filtered’ mode. To open the Alarms dialog: 1. Double click on Alarms under the Lists tab in the navigation window. By default, the ‘Runtime’ mode of the Alarms dialog will be shown. By clicking on any of the alarm bars ‘Preventative’ etc in the bar chart, all non-completed alarms in the clicked alarm category will be shown in the alarm list. Note: The Alarms dialog will also show alarms that are not related to Orion EMS;except for in the separate Orion EMS client, where only Orion EMS alarms are shown. 4. Real time room statusThe dialog Real time room status shows occupancy status, HVAC status andtemperature for Orion EMS rooms in real time. Note: It is also possible to get reports for occupancy (see chapter 6 for details) and forenergy statistics (see chapter 7 for details). To open the Real time room status dialog:1. Double click on Room status in the Lists navigation window (or click on any of the circle diagrams in the EMS summary dialog, which is found by double clickingon EMS summary under the Lists tab).2. The size of the squares can be changed in the combobox to the right; default is 12 pixels.
32ASSA ABLOY Hospitality 66 8003 015-3By hovering with the cursor over a room in any Real time room status graph, the tooltip will show:occupancy status; unsold/unoccupied/occupiedHVAC status; not running/cooling/heating room temperaturetriggered Orion EMS alarms, if any Figure 19 Figure 20 Figure 21If Occupancy status ischosen (default) in the drop-down menu in the upper left corner of the dialog, a screenshot as in the example to the right is shown.If HVAC status is chosen in the drop-down-menu in the upper left corner of thedialog, a screenshot as in the example to the right is shown. If Temperature is chosen in the drop-down menu in the upper left corner of thedialog, a screenshot as in the example to the right is shown.5. Thermostats listAll digital thermostats are set up in the Thermostats list. When one or more newthermostat has been added, or if the properties of an existing thermostat has beenmodified, a * is shown in the Thermostats dialog caption.Note: Some thermostat parameters are considered as basic and some as advanced; it ispossible to set up in the operator template if operators belonging to the template shouldbe able to change basic or advanced parameters, or both.Note: Different operator templates have got different authorities to handle thermostatparameters; see section Operator templates for more information. Note: When an online thermostat is moved from one thermostat profile to another,parameters for the new profile are automatically sent to the thermostat. When one or more parameters of a thermostat profile are updated, these new parameters areautomatically sent to all concerned thermostat.Note: If several thermostats should be moved from one thermostat profile to another,mark the concerned thermostats in the Thermostats dialog and click Properties. Choose the applicable thermostat profile and click Update. Note: If the room to which a thermostat belongs is removed from the system, the thermostat is automatically also removed from the system.
33ASSA ABLOY Hospitality 66 8003 015-3To add/modify a thermostat:1. Double click on Thermostats under the Lists tab in the navigation window. 2. Click Add to add a new thermostat,or Properties to modify anexisting thermostat. 3. At Door, enter the number of theguest room where the thermostatis located. If the same thermostatproperties should be valid forthermostats in several rooms, addall concerned room numbers (e.g.101-103). If the concerned roomsare not in sequence, separate themwith commas (e.g. 101-103, 105,108-109). 4. At Profile, choose the applicablethermostat profile in thecombobox. If no applicable profile is available, click the button to create a new one. 5. Click Save and Close, or New ifthe Door field should be emptiedand a new thermostat be added. Figure 22To check the status of a thermostat:1. Double click on Thermostatsunder the Lists tab in thenavigation window. 2. Mark the applicable thermostatand click Status. Figure 23
34ASSA ABLOY Hospitality 66 8003 015-3Under the Alarm status tab:3. Any alarms that have beentriggered for the concernedthermostat are marked with yellow.Note: If the thermostat has notanswered with its current alarmstatus, the last known status willbe shown instead (if there is one).Figure 24Under the Maintenance status tab:4. At Battery status, the battery status of thermostat (if battery operated) andmotion sensor is shown. 5. At Maintenance counters, the time left for maintenancecounter 1, 2 and 3 respectivelyare shown. Note: The total numbers ofhours before the three differentmaintenance alarms should betriggered are specified at Tools/Options/Energymanagement/Maintenance. Figure 25
35ASSA ABLOY Hospitality 66 8003 015-3Under the Current run status tab:6. At Room temperature, the current room temperature is shown. 7. At Set temperature, the temperature which the guesthas set on the thermostatis shown. 8. At Fan control, it is shownwhether the fan control is‘auto only’ or ‘manual’. 9. At Fan speed, the current fan speed (low, mid, high) is shown. 10.At Occupancy, the occupancystatus is shown. 11.At HVAC, it is shown whetherthe HVAC is ‘not running’,‘cooling’ or ‘heating’.12.At Override mode, it is shown whether the thermostatparameters are overridden. Figure 26
36ASSA ABLOY Hospitality 66 8003 015-3To notify users about room status: If the Communication option is used, one or more users can be notified by e-mail and/or SMS when the status of a room switches to occupied, unoccupied or unsold. 1. Double click on Thermostatsunder the Lists tab in thenavigation window. 2. Right click on one or morerooms in the thermostats listand choose the applicableone of notify when room statusswitches to occupied notify when room statusswitches to unoccupied notify when room statusswitches to unsoldFigure 273. In the Users <Thermostats> dialog that is shown, mark a user and click Select.Only users which have been set up with e-mail address and/or cell phone number in the User details dialog will be shown in the Users <Thermostats> dialog. If the chosen user has been set up with both e-mail address and cell phonenumber, you will get a question about what media that should be used; e-mail, SMS or both. 4. If more users should be notified about the same room, repeat steps 2-3 for the room. See Installation instruction Communication option for more information about the option.
37ASSA ABLOY Hospitality 66 8003 015-36. Occupancy reportThe Occupancy report shows the number of rooms that are rented per day; as a number and also as a percentage of the total number of rooms.1. Double click on Ocupancy under the Reports tab in the navigation window. Figure 28
38ASSA ABLOY Hospitality 66 8003 015-37. Energy statistics reportThe Calculated HVAC column shows how much the HVAC units would run if the OrionEMS option had not been used, i.e. if Orion EMS had not saved energy when the roomsare unoccupied. The Calculated HVAC is continuously calculated every hour as thetotal runtime for all HVAC units in occupied rooms divided by the total time theserooms have been occupied.The # rooms updated column shows how many rooms that have reported that theyrun HVAC, i.e. events with runtime are sent from the room.1. Double click on Energy statistics under the Reports tab in the navigation window. Figure 29
39ASSA ABLOY Hospitality 66 8003 015-38. Tools/OptionsAt Tools/Options, there is a tab for Energy management, in turn containing thetabs General, Maintenance and Housekeeping.8.1 GeneralAt Tools/Options/Energy management/General, the below parameters can bemodified; enter the applicable value(s) and click OK:Figure 301. Enable energy management: This checkbox is automatically marked when theOrion EMS option is set in the Visionline software. If the Orion EMS option shouldtemporarily be turned off, unmark 'Enable energy management' and click OK.2. Staff entry allow room occupancy change: If this checkbox is marked, the roomwill go to occupied state when motion is triggered if staff is in the room, i.e. whena staff card has opened the room. 3. Max HVAC runtime: An alarm is triggered if a HVAC runs this long withoutreaching the set temperature, i.e. the temperature which the guest has set on the thermostat. Default is 120 minutes; the valid range is 30-300 minutes.4. Max setback override: The setback override cannot exceed the number of hoursspecified here; the valid range for ‘Max setback override’ is 0-99 hours. If the
40ASSA ABLOY Hospitality 66 8003 015-3default 0 hours is used, there is no limitation in time for the setback override and it can be set until further notice.5. Unit: The temperature unit (Fahrenheit/Celsius). Note: Changes to the temperature unit will be broadcasted to all thermostats. 8.2 MaintenanceAt Tools/Options/Energy management/Maintenance, it is possible to specifythree different thermostat maintenance intervals in hours; 0-65535 hours. This is the number of hours of runtime that should pass before an alarm is triggered. It is alsopossible to rename the three maintenance intervals. Maintenance counter 1 is for fan time/total HVAC timeMaintenance counter 2 is for ‘cooling’Maintenance counter 3 is for ‘cooling or heating’ Figure 311. Enter the applicable maintenance value(s) in hours.2. If applicable, rename the three maintenance counters to your needs. 3. Click OK.
41ASSA ABLOY Hospitality 66 8003 015-38.3 HousekeepingAt Tools/Options/Energy management/Housekeeping, it is possible to change the default values fornumber of days to keep events in the database (default 7; valid range 1-9999)number of days to keep runtime data in the database (default 365; valid range 1-9999)number of days to keep occupancy data in the database (default 365; valid range 1-9999)Note: Events use a considerable amount of disk space, so the number of days to keepevents should be kept low. Note: In the separate Orion EMS client, the housekeeping items are found at Tools/Options/System/Housekeeping. Figure 321. Enter the applicable values and click OK.
42ASSA ABLOY Hospitality 66 8003 015-39. Orion EMS in SysMonThe maintenance software SysMon (System Monitor) is found in the Visionlineinstallation folder and also in the installation folder for the separate Orion EMS, if the latter is applicable. It contains several dialogs, of which the ones below are applicable for Orion EMS:thermostatsonline commandsbroadcastsroom events To open SysMon:1. Double click on SysMon.exe in the installation folder. Tip: Make a shortcut toSysMon since this will be extensively used. Note: The Broadcasted commandsdialog is not automatically updated; press F5 to refresh it manually.
43ASSA ABLOY Hospitality 66 8003 015-39.1 ThermostatsThe Thermostats dialog of SysMon gives a good overview of all thermostats; if there are any alarms, if any thermostats have been overridden etc. 1. Go to View/Thermostats.Figure 33 ColumnDescriptionRoomRoom numberLast contactTime when last telegram was sent from the thermostatStatusOnline/OfflineTempRoom temperatureSetpointThe temperature which the guest has set on the thermostatOccupancyUnsold/Unoccupied/OccupiedHVACOff/Cooling/HeatingAlarmYes/NoOvr setbackThis column shows if the thermostat in the concerned room hasbeen overridden; Yes/NoTable 8
44ASSA ABLOY Hospitality 66 8003 015-39.2 Online commandsThe Online Command Log dialog of SysMon shows commands that have been sent tothe thermostats. The online commands are listed in reverse chronological order.1. Go to View/Online Commands.Figure 34
45ASSA ABLOY Hospitality 66 8003 015-39.3 BroadcastsThe Broadcasted commands dialog shows all commands that have been broadcastedto the thermostats. The broadcast commands are listed in reverse chronological order. Note: The Broadcasted commands dialog is not automatically updated; press F5 torefresh it manually. 1. Go to View/Broadcasts.Figure 352. To see details for a certain command, mark it in the list and click Details.3. A Broadcast Answers dialog will be shown, with the concerned thermostats or locks (depending on command) and their answer time. ColumnDescriptionRegistration NumberUniquely identifies the broadcasted command. Theregistration number will be shown in the events thecommand generates.Command# AnswersThe number of locks that have answered the commandLast TransmissionTimestamp when the command was last broadcasted;originally or due to a retry.SucceededYes if all locks answeredCancelledYes if the command was cancelled by another broadcast;e.g. a new Set-Time command cancels any previous Set-Time command.BufferedYes if the command has timed out. It has then beenbuffered as a single-cast command for all locks that have not answered.Table 9
46ASSA ABLOY Hospitality 66 8003 015-39.4 Room eventsThe Room Event list dialog shows events related to the lock or to the in-room devicessuch as thermostat or motion sensor.1. Go to View/Room events.Figure 362. If large amounts of events are continuously presented, there is a possibility to"freeze" the presentation of events to be able to look closer at a certain event. In this case, click the Hold button. To filter the room events:1. Click the Filter button in the Room Event List dialog; the dialog to the right will be shown.2. Enter the applicable filtering information and click OK. The result is presented in a room event list. Figure 37
47ASSA ABLOY Hospitality 66 8003 015-310. Maintenance10.1 To disassemble a thermostat1. Use a flathead screw driver to loosen thethermostat; bend the locking arms and in the same time pull carefully. Figure 382. Use the flathead screw driver to bend the locking arm at the bottom of the thermostat; at the same time pull carefully.Figure 39
48ASSA ABLOY Hospitality 66 8003 015-310.2 To replace a fuseThe thermostat has two fuses which are located as in Figure 40. Note: To replace a fuse, the thermostat must be disconnected from the wall plate. Figure 40How do I know if the fuse has blown?What does the fuse protect?Upper fuse5x20mm2.0AFThe thermostat appears to be dead. Reversing valve outputCool outputHeat outputInternal power supply of the thermostatLower fuse5x20mm6.3ATThe fan outputs stop working. The fan outputsTable 10
49ASSA ABLOY Hospitality 66 8003 015-3Appendix A: Quick reference of technical dataNote: If external motion sensor is applicable, see Installation manual Orion High VoltageThermostat for technical data and information about installation. Dimensions (WxHxD)112 x 117 x 35 mm (4 13/32" x 4 19/32" x 1 3/8")Mains voltage input Universal voltage input 100VAC-277VAC; 50/60Hz; rated impulse voltage: 4kVSwitch inputDoor switch - 1 exterior/1 interiorMultifunction inputMotion sensor/card switch/pipe temp sensorHigh voltage outputs- G1 (Fan 1): Type 1.B action. Max load 3A (3FLA/18LRA)- G2 (Fan 2): Type 1.B action. Max load 3A (3FLA/18LRA)- G3 (Fan 3): Type 1.B action. Max load 3A (3FLA/18LRA)- RV (reversing valve): Type 1 action. Max load 0.5A- Y (cooling/compressor): Type 1 action. Max load 0.5A- W (heating): Type 1 action. Max load 0.5ALow voltage outputs- Proportional 0-10V; heating- Proportional 0-10V; cooling- Switch output (max 24V AC/DC, SELV, max 0.1A)Temperature sensorIntegrated in thermostatTemperature display Configurable: room temperature (default) or guest settingTemperature display range2-digit displayAdjustable setpointtemperature range17°C - 32°C / 62F - 90FEnvironmentNormal indoor environment - Pollution degree 2Operating temperature range 0°C - 55°C / 32F -130F Temperature sensorIntegrated in thermostatService deviceOrion Service software and service cable RJ12 to 3.5mm stereo jack Radio (RF) signalsZigBee 2006Lock to thermostat:Door open - staff cardDoor open - guest cardDoor open from insideDoor closedDeadbolt thrown/releasedThermostat to lock:Room occupiedMotion sensor to thermostat:Motion detectedBattery statusThermostat to motion sensor:Turn off when the room is occupied and door is closedTurn on when the door is opened again
50ASSA ABLOY Hospitality 66 8003 015-3Appendix A: Quick reference of technical dataThermostat deadbandConfigurable 1-3 °F; default is 2 °FHeat/cool switching deadbandConfigurable 2-4 °F; default is 3 °FFreeze guard39 °F / 4 °CRefresh cycleOptionalHumidityOptionalIntelligent switchConfigurable: Disabled/use RV output/use G2 output; default is disabledRoom not occupied timerConfigurable 1-120 minutes; default is 8 minutesRoom not sold timerConfigurable 12-24 hours; default is 16 hoursCompressor delay (dwell-off time)Default is that the dwell-off time is off; it is only applicablewhen 'heat pump' is chosen as HVAC type. In the 'heat pump' case, the thermostat will automaticallyforce the dwell-off time to be on - it is then 5 minutes andcannot be changed. The dwell-off time prevents short-cyclingof the compressor.Required Visionline version1.15.0 or higher for full functionality of thermostat profiles Required Orion Service version1.3.0 or higherTable A1
51ASSA ABLOY Hospitality 66 8003 015-3Appendix B: TroubleshootingFCU = fan coil unitPTAC = Package Terminal Air ConditionerA/C Unit not blowing hot/cold airA/C unit not blowing hot/cold air1. Confirm at the thermostat that the heat or cool symbol is displayed.a. If the symbol is on, the call has been sent from the thermostat to the FCU/PTAC. b. If the symbol is not on, change the set temperature to be more than 2 degrees different from the actual temperature to engage the heat/cool call. Note: For cool, there is a 5 minute compressor delay after the unit is turnedon, to prevent short-cycling. 2. Confirm that voltage is applied at the HVAC unit heat/cool inputs. a. If accurate voltage is applied to the correct inputs and outputs, additional troubleshooting must be done at the FCU/PTAC. b. If no voltage is applied to the correct inputs, a voltage drop has occurred between the thermostat and the FCU/PTAC. Check the wiring. Note: See Installation manual Orion High Voltage Thermostat for information aboutthe heat/cool relays used. Fan speed not working1. Confirm the configuration of the thermostat profile with fan speeds. Make surethat the wiring is in accordance with these settings. Change from Auto and testthe individual fan speeds. a. If one of the fan speeds is not working, confirm that voltage is applied at the FCU/PTAC for that fan speed. If voltage is applied to the correct fan speed,additional troubleshooting must be done at the FCU/PTAC.
52ASSA ABLOY Hospitality 66 8003 015-3Appendix B: TroubleshootingThermostat has no power1. Confirm that the thermostat has power applied to the correct wires. If the correctpower is applied, make sure that the thermostat is connected correctly. If thethermostat is plugged in incorrectly, it can be damaged and needs replacement. Room is not going into Occupied state1. Was a staff card used to open the door (for systems with locks monitoring thedoor)? If so, the room will not enter occupied state on motion. Press a key on the thermostat and check the occupied status again.2. Check the online status of the lock and the motion sensor.a. If the door lock or the motion sensor is offline, use an Orphan Join card for the lock and recycle the power for the motion sensor. b. If the door is still offline, follow the necessary steps to discover the lock back to the thermostat. c. If the motion sensor is still offline, replace the batteries. d. If the motion sensor is still offline after this, follow the necessary steps to discover the motion sensor back to the thermostat. 3. If the RF door switch is applicable, confirm that door open and door closed eventsare logged at the thermostat. Also use the Diagnostics feature in Orion Serviceto confirm that the door position is shown correctly; Open and Closed.4. Make sure that the configuration settings at the thermostat are accurate, includingcorrect relay configuration for internal door switch and external door switch. Ifneither is used, make sure that Normally Closed is selected.
53ASSA ABLOY Hospitality 66 8003 015-3Appendix B: TroubleshootingA/C unit cooling when calling for heat (and vice versa)1. If the unit is a heat pump, make sure that the thermostat is properly configured tocontrol the heat pump. See Daily use manual Orion High Voltage Thermostat forproper configuration of a heat pump.2. If the unit is not a heat pump, or if the thermostat is correctly configured, check theoutputs of the thermostat to ensure that it is calling for heat or cool properly.a. First check the outputs at the thermostat.i. If OK, check the outputs of the thermostat at the connection to the HVACunit. It is possible that the wiring is crossed or somehow incorrect.ii. If all is OK, the property needs to have their HVAC technician check the unit. b. If the thermostat outputs are incorrect:i. First check the configuration of the thermostat by using Orion Service to readout the parameters of the thermostat; do not just rely on looking at theparameters in the Visionline or Orion EMS software. If the parameters areincorrect, make the necessary changes.ii. Connect a new thermostat to see if the problem disappears. If it does, replacethe thermostat. If the problem stays, there is a problem with the wiring orparameters that must be fixed.Fan continues to run even when the thermostat is turned off1. First, wait a couple of minutes to see if the fan does eventually turn off. Some airhandlers have a built-in function that keeps the fan running for a time after theheating or cooling function is turned off.2. Secondly, use Orion Service to check the parameters of the thermostat – ensurethat the ‘Fan on when satisfied’ function is set to ‘no’. 3. Finally, test the outputs of the thermostat to see which ones that are on. If a fanoutput is active and the thermostat is not calling for fan (use the Diagnosticsfeature of Orion Service to confirm that the thermostat is not calling for fan),change the thermostat as it has a stuck relay. If no fan output is active, check allother outputs to find out if any are active. It is possibly a crossed or shorted wire.
54ASSA ABLOY Hospitality 66 8003 015-3 Appendix C: Read moreDocument name: Document number:Installation instruction Communication option66 5013 026Installation manual Orion High Voltage Thermostat66 8003 016Revision historyDateChangeByNovember 7, 2014First releaseKGJanuary 11, 2016Updated layoutKGOctober 12, 2016Modified maximum value for 'room notoccupied timer' to 120 minutesKG
55ASSA ABLOY Hospitality 66 8003 015-3E-mail: apac.hospitality@assaabloy.comASSA ABLOY Hospitality APACPhone: +65 6305 7670ASSA ABLOY Hospitality EMEAASSA ABLOY Hospitality North AmericaPhone: +47 69 24 50 00E-mail: emea.hospitality@assaabloy.comE-mail: lam.hospitality@assaabloy.comPhone: +1 972 907 2273ASSA ABLOY Hospitality Latin AmericaE-mail: northam.hospitality@assaabloy.comPhone: +52 55 36 40 12 00www.assaabloyhospitality.com

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